Edward Wright Email & Phone Number

Barcelona, Ct, Es

Barcelona

Barcelona Area, Spain

Providing support to the entire business, from marketing to the CTOWriting and executing SQL queries for bespoke reports for the business, as well as inserts and updates for production to solve issues such as pay-out report discrepanciesDeveloping new features, for example, forms on webpages on behalf of the business and making small changes to the codebase using HTML, CSS, PHP and GitHubTaking part in daily stand-ups to keep my team updated with the progress of tickets,… Show more Providing support to the entire business, from marketing to the CTOWriting and executing SQL queries for bespoke reports for the business, as well as inserts and updates for production to solve issues such as pay-out report discrepanciesDeveloping new features, for example, forms on webpages on behalf of the business and making small changes to the codebase using HTML, CSS, PHP and GitHubTaking part in daily stand-ups to keep my team updated with the progress of tickets, as well as participating in retros etc.Monitoring support channels and raising JIRA tickets to capture issues that have been reportedEscalating these tickets to 3rd line support, or other teams where necessary Show less

London, United Kingdom

Providing direct application support to the Prime Finance businesses in a high intensity and pressurised environment.Using the UNIX command line to search for various files and updating legacy scripts using bash as required.Developing, maintaining and enhancing monitoring solutions, using a high level of SQL querying: joins, unions etc. and also a thorough understanding of the ITRS monitoring tool.Ownership of two applications, working with development teams to enhance… Show more Providing direct application support to the Prime Finance businesses in a high intensity and pressurised environment.Using the UNIX command line to search for various files and updating legacy scripts using bash as required.Developing, maintaining and enhancing monitoring solutions, using a high level of SQL querying: joins, unions etc. and also a thorough understanding of the ITRS monitoring tool.Ownership of two applications, working with development teams to enhance the performance and functionality of the applications.Monitoring and maintaining platform stability during all business hours and leading outage calls with the business and other technology teams.Being the primary point of contact between the business and other technology teams.Effectively communicating issues and status updates to business users, technology support teams and development teams.Creating and maintaining a knowledge base in Confluence to ensure that knowledge transfer takes place within the team.Background of technical skills such as UNIX, SQL (Microsoft SQL Server, Sybase, Oracle) and scripting Knowledge and experience in Geneos ITRS monitoring solutions.Strong verbal and written communication skills to inform the business which jobs are being prioritised depending on business impact. Show less

London, United Kingdom

This role requires strong communication skills as it is a client facing role and good problem solving abilities to resolve data discrepancy issues. A good level of shell scripting is a prerequisite to create and modify existing extracts for clients, as is a strong foundation in SQL, to run queries on the in-house databases.I am also responsible for client on-boarding which involves creating and maintaining lasting relationships with new and existing Hedge Fund clients, Vendors… Show more This role requires strong communication skills as it is a client facing role and good problem solving abilities to resolve data discrepancy issues. A good level of shell scripting is a prerequisite to create and modify existing extracts for clients, as is a strong foundation in SQL, to run queries on the in-house databases.I am also responsible for client on-boarding which involves creating and maintaining lasting relationships with new and existing Hedge Fund clients, Vendors and Administrators.As part of the process I setup clients to interface with our in-house trading and reporting applications. Creating SFTPs, testing trade files in our QA environment, ensuring we are able to receive and send SWIFT message types and setting up outgoing SFTP, user and email reporting. Show less

London, United Kingdom

Investigating and rectifying front office-back office data discrepanciesFinding the source of bugs in the Repo front office trading applicationDealing with user access issuesInvestigating the underlying cause for why trades could not be booked by analysing the bash script behind the application, VisionUser training

Undertook intensive training in SQL, UNIX, bash scripting, VBA, ITIL.