Edward Zerilli Email & Phone Number

Shelby Township

Manage existing accounts while pursuing new businerss opportunities. Process RFQs through the PPAP process while addressing design and delivery concerns through to the SOP.

Saginaw, Michigan Area

Sell tooling solutions, including HSS, carbide, MRO supplies and educational opportunities. Evaluate and suggest product and service solutions in line with client needs and requirements. Generate and submit monthly reports. Generated 9 new accounts in nine months through cold calling.

Troy Michigan

Collaborated closely with Product Management to manage the introduction and obsolescence of new and existing products. Assured the data integrity of existing products in management systems. Worked closely with distributor partners to supply them with needed data. • Achieved a 90% improvement in data request response times with the creation of an image database• Drove tariff code review of 69,000 items that netted nearly $300K in cost savings• Increased Product Management productivity by 10% by reviewing and editing literature for publication • Instrumental in achieving a 50% reduction in the number of product introductions/product obsolescence done per year

Troy, Michigan

Collaborated closely with Product Management to manage the introduction and obsolescence of new and existing products. Assured the data integrity of existing products in management systems. Worked closely with distributor partners to supply them with needed data. • Achieved a 90% improvement in data request response times with the creation of an image database• Drove tariff code review of 69,000 items that netted nearly $300K in cost savings• Increased Product Management productivity by 10% by reviewing and editing literature for publication • Instrumental in achieving a 50% reduction in the number of product introductions/product obsolescence done per year

Troy, Michigan

Support representative adept at resolving complex tooling/machining issues. Well versed in the areas of carbide tooling, machining strategies and tooling principles. Addressed customer support issues quickly and displayed courtesy and strong interpersonal skills with all customer interactions. Prepared training materials and spreadsheets for customer training and use. • Created a fastener database that reduced call volumes by 10 percent• Built PowerPoint presentations for internal/external customers• Increased our web training by 15% by compiling and converting complex tooling concepts into easily understandable training modules

Troy, Michigan

Designed and developed programs for CNC machines to utilize the latest tooling technology. Assisted Product Management in the training of internal/external customers. Conducted failure analysis on the latest grades and groves of carbide.

Bachelor Of Arts (Ba), Business Administration And Management, General, 3.80

Associate Of Science (A.S.), Computer Programming, Specific Applications, 3.65

Certificate, Machine Shop Technology/Assistant, 3.95