I am a Product Analyst for wealth management value streams and technologies, supporting securities, investing, trading, and brokerage processes. I evaluate business processes and technology solutions to help high-net-worth individuals reach their investment goals. I partner across teams to develop a roadmap for value-generating activities and improvements. I analyze issues reported by business users, define associated problem statements, make recommendations, and evaluate proposed solutions. I work closely with business and product delivery leaders and will help build a team that delivers new and enhanced capabilities to meet the evolving needs of our internal teams and customers.- Implemented product roadmap, backlog routines, and best practices.- Facilitated the organization’s most successful two-day innovation workshop during the Scaled Agile Framework (SAFe) Innovation and Planning (IP) Iteration.- Developed, proposed, and obtained buy-in from executives, directors, and technical leads for a subscription-based product architecture that aligns with the organization’s architectural vision.- Created and communicated the product roadmap. Managed the product backlog with the Client Liaison, Operations, Investments, and Sales groups.- Improved coordination between siloed groups by enhancing workflows for new account onboarding and alternative product trading processes.- Provide feedback on third-party hosted applications: FIS Global Investor’s View, Salesforce, and mobile applications.- Provide level one Salesforce support for investment group. - Liaise with corporate information technology to ensure applications are aligned with information security policies.

I worked with leaders, managers, and individual contributors to lead technology projects that enable the business to deliver value to customers. I also advanced agile transformation through coaching, tools training, and strategy development.Accomplishments:- Established the foundation for a delivery framework and continually refined the framework based on learnings.- Led a working group that reduced the number of outdated Oracle Java instances in half across divisional workstations and servers.- Prepared data-based project status reports so that sponsors can make informed decisions.- Reduced the risk of misalignment between divisional and corporate Information Security groups by consolidating information and developing a shared understanding.- Managed a portfolio of year-end maintenance activities.- Managed cloud migration project.- Trained peers and teams on best practices for Azure DevOps Boards.- Administer and manage all customizations to Azure DevOps Boards.

I am responsible for each item in the Customer Facing Technology (CFT) product backlog from its inception to closure. We provide technology solutions to buyers, sellers, homebuilders, and real estate agents that securely provide information about their transaction. When an idea is generated or a problem occurs, I assist the Product Owner (PO) in clarifying that idea into one user story that can be taken care of in a sprint or multiple user stories that can take multiple sprints to complete, I keep refining the backlog with our team Bengaluru, India until the monthly sprint cycle starts. During the sprint, I provide clarifications and provide early feedback on behalf of the PO. At the end, the team and I review it with the PO and we repeat the cycle until the whole feature is complete.Aside from managing the sprint, I also help plan releases for 4 other teams to ensure that interdependent changes with other applications are aligned. In addition, I look for any architectural changes, that may impact our releases like server upgrades, security patches, etc.In between those activities, I provide feedback not only to our teams, but for other teams on how to use the tools to manage their work. People come to me for advice on Team Foundation Server and Microsoft Teams. I also ensure that our teams follow the same process so that our stakeholders can easily understand the status of their items in the backlog. Since I'm a fast learner and organized, other teams mimic how I implement these processes and tools to increase productivity within our group. It also helps that I communicate well across cultures, time zones, and vertically from top to bottom of our reporting structure.

- A “servant leader” who helped the Product Owner, Development Team and Organization follow the First American Agile delivery processes which allow the Team to achieve the desired outcomes for its lenders and integration partners.- Helped Team members work together and protect them from both internal and external distractions. - Kept the Team focused, productive and growing in ability.- Educated the team on First American's delivery framework.- Implemented technical practices needed to get to Done at the end of each iteration- Facilitated ceremonies including: daily scrum, sprint planning, backlog refinement, sprint retrospective and sprint review.- Fostered a collaborative culture within the Team.- Continually looked for ways to improve software delivery.- Acted as a change agent that increases the productivity of the Team.- Troubleshoot a wide variety of complex problems and identifies solutions within broad application and functional expertise.- Worked with Directors and Project Managers in release planning activities.- Regularly contributed to the improvement of the organization's agile maturity journey by contributing ideas and presenting content to the community.

- Elicited, analyzed, communicated user requirements for Agency, Homebuilders, and Marketing business units.- Worked closely with application delivery teams to ensure solutions meet customer criteria.- Assisted product owners with planning releases.- Facilitated joint application design sessions between developers, architects, and product owners.- Coordinated with other internal teams to manage expected dependencies.- Tested delivered solution to ensure criteria has been met.- Coordinated testing with external customers.

- Assisted Project Managers and Resource Managers in the delivery of small (100-700 hours) and large (>700 hours) projects to clients and operations.- Worked closely with business partners to define strategies for technical solutions, determine requirements, and develop functional designs based on the analysis of line of business needs, objectives and existing systems infrastructure.- Elicited, analyzed, and documented user and functional requirements for Financial Institutions clients.- Managed and controlled requirements throughout the project life cycle.- Drove the design, development and implementation of large and complex enterprise wide applications.- Worked closely with developers and testers to ensure requirements and functional designs are translated accurately into working technical designs and that test plans and scripts serve customer needs.- Effectively managed projects in matrix organization that included marketing, operations, sales executives, application development, and quality control.- Handpicked from a group of applicants to be a member of a Workflow Optimization Committee that provided suggestions on how to streamline workflow activities.

- Elicited, analyzed, documented, communicated, and validated requirements for an enterprise collateral management system based on the Microsoft .NET Framework. - Elicited business requirements from the VP Chief Appraiser, VP Chief Underwriter, VP Data Security, Product Managers, and end users. - Authored, authorized, managed business requirements, change requests, and application administration files within an intranet SharePoint site and a web-based issue tracking system written in PHP scripting language. - Conducted Joint Application Development (JAD) sessions between third party technology providers and business units. - Gathered requirements from Subject Matter Experts (Product Managers, Account Executives, Account Managers, Underwriters, Appraisers, and Loan Setup Coordinators) in branches as well as external customers (Brokers). - Performed and managed monthly User Acceptance Testing (UAT) and quarterly regression testing. - Designed and delivered user training via live web conferences and in-person. Conducted demonstrations to vendors, executive management, investors, and rating agencies (Moody’s, Fitch). - Rolled out a company wide enterprise application to 40 national business units (3,500 employees) in 9 months. - Assisted Project Manager and Program Manager in daily project management activities. - Facilitated project status review sessions and issue resolution meetings. - Managed an 8 member team of project coordinators, project specialists, and contractors. - Played a major role in the creation of an industry first collateral evaluation product that lowered the risk to both the company and its customers.