• Enabled the development of 13 new methods of risk mitigation by documenting and presenting instances of fraud (account takeover, credit card, first-party) to engineering and data science teams• Reported real-time risk trends to senior management by monitoring customers and transactions with SQL alerts• Classified 20,000+ users by evaluating credit and fraud risks, providing training data for machine learning models• Developed dashboards and spreadsheets to automate the data… Show more • Enabled the development of 13 new methods of risk mitigation by documenting and presenting instances of fraud (account takeover, credit card, first-party) to engineering and data science teams• Reported real-time risk trends to senior management by monitoring customers and transactions with SQL alerts• Classified 20,000+ users by evaluating credit and fraud risks, providing training data for machine learning models• Developed dashboards and spreadsheets to automate the data cleaning and formatting processes for 2+ teams• Optimized decisioning rules and increased a model’s fraud detection rate by 56% by analyzing 5,200+ payment transactions and creating data visualizations to highlight risk trends • Minimized financial losses by challenging disputes with appropriate documentation and by issuing necessary refunds to avoid chargeback feesSezzle (NASDAQ: SEZL) is a cutting-edge fintech company whose long-standing mission is to financially empower the next generation. Only one in three millennials own a credit card, and the vast majority of millennials possess a subprime credit score or no score at all. To address these problems, Sezzle has built a payment platform that increases purchasing power for consumers by offering interest-free installment plans at online stores. This increase in purchasing power for consumers leads to increased sales and basket sizes for the 16,000+ eCommerce merchants that currently work with Sezzle.As the first and only B-Corp in the payments space, Sezzle’s goal is to help everyone pursue financial freedom, and to invest in social good and ethical initiatives that shape a better world. Show less

• Received highest performance rating available to our team within 2 months by resolving 50+ Zendesk tickets daily, reducing customer wait times by at least 30%.• Maintained data integrity by coding ad-hoc SQL queries to identify 40,000+ shoppers affected by data anomalies

• Received training on how to underwrite loans, conduct due diligence, and utilize metrics to evaluate borrower creditworthiness through a 10 week training program.• Created and presented a mock commercial real estate loan report to bank executives containing financial analysis, key risks, and their mitigations.• Learned how the banking industry manages risk and utilizes loans, deposits, and investments for profit.• Determined value of commercial real estate property using the sales… Show more • Received training on how to underwrite loans, conduct due diligence, and utilize metrics to evaluate borrower creditworthiness through a 10 week training program.• Created and presented a mock commercial real estate loan report to bank executives containing financial analysis, key risks, and their mitigations.• Learned how the banking industry manages risk and utilizes loans, deposits, and investments for profit.• Determined value of commercial real estate property using the sales comparison and income capitalization methods. Show less

• Promoted to a finance team co-lead within a month to co-manage new project ideas and 12 team members.• Recommended investments for company portfolio and analyzed local businesses, stocks, ETFs, and mutual funds.• Presented educational research reports on cryptocurrencies and real estate to improve decision making and return on investment.

• Enhanced website traffic and customer engagement by implementing SEO strategies and tailoring content to target audiences on https://www.x2analytics.com/blog.• Posted weekly software and technological news to keep our customers closely informed.

(Disrupted due to COVID-19)Responsibilities included maintaining order and cleanliness in venues, welcoming guests in a friendly manner, and addressing potential issues during our events.