Study Group operates the Charles Sturt University Study Centre Melbourne. Students are provided undergraduate and postgraduate courses in information technology, accounting, and business.• Manage and direct the day-to-day operations of the Study Centre.• Manage the student experience and welfare services teams to ensure effective and consistent delivery to ensure all student have an exceptional experience, focusing on support services such as student events and activities, career planning, well-being activities and counselling services.• Participate in the Orientation of new students each Trimester and assist the University to deliver graduation ceremonies.• Manage the workplace health and safety requirements to ensure compliance with policies, procedures, and regulation; focusing on critical incidents reporting, routine campus inspections, ensure all staff are aware of emergency procedures and arranging necessary staff training such as first aid.• Manage facilities services including maintenance and external service providers to ensure repairs and services were carried out in a timely manner to ensure the Study Centre operations are not impacted or delayed.• Recruitment, on-boarding, and training of Study Centre staff.

As Operations Manager, I provided ongoing coordination and management of financial operations, facilities and resources of the Study Centre.• Managed the workplace health and safety requirements to ensure compliance with policies, procedures, and regulation; focusing on critical incidents reporting, routine campus inspections, ensure all staff are aware of emergency procedures and arranging necessary staff training such as first aid.• Managed facilities services including maintenance and external service providers to ensure repairs and services were carried out in a timely manner to ensure the Study Centre operations are not impacted or delayed.• Managed the financial administration staff to ensure execution of all financial management processes including but not limited to processing student fees, issuing payment plans, calculation and preparation of refunds, processing scholarships payments, and coding accounts payable invoices.• Recruitment, on-boarding, and training of the financial administration staff.• Participate in the Orientation of new students each Trimester and assist the University to deliver graduation ceremonies.

Aged Care GP provides mobile and accessible personalised medical care to older people living in residential aged care facilities throughout Melbourne.Managed the financial and human resources ensuring proper operational systems and controls were in place to ensure a smooth and efficiently functioning practice. • Evaluated and reported on operational results regularly and systematically.• Managed the human resource functions including recruiting, rostering and managing the practice’s staff.• Reviewed and improved practice systems to ensure smooth and efficient functioning, quality service and continuous improvement.• Maintained the practice’s electronic systems and computer security, in consultation with external IT consultants.

Comacon is a national communications and stakeholder/community relations consultancy firm who specialise in working on Infrastructure projects. Managed the daily operations of the consultancy office including planning, developing, and executing schedules to ensure timely completion of projects. • Conducted market feasibility studies for proposed new revenue streams.• Assisted with human resource management including advertising, interviewing, and selecting.• Investigated and negotiated for business services.

Glenvoir Holdings owned and operated two residential aged care facilities, which offer both permanent and respite care.Provided direction and leadership for the planning and delivery of aged care services for two aged care facilities ensuring outcomes for 274 residents. • Managed hosipitality services including administration, catering, housekeeping, laundry, and facilty maintenance.• Evaluated and reported on operational results regularly and systematically.• Monitored day-to-day operations to ensure compliance with policies, procedures, and The Aged Care Quality standards.• Identified operational risks, evaluated possible remedies, and implemented processes to alleviate the risk.• Evaluated and reported on operational results regularly and systematically.• Developed and implemented policies and procedures that managed all aspects of human resource management.• Implemented a quality management system which provided for the systemic review and development of polices and procedures.• Achieved 5 Accreditations in which all expected outcomes/standards were met.• Commissioned a 104 bed residential aged care facility.

Melbourne Montessori School is a not for profit independent primary school for children from 3 to 12 years of age, which operated two campuses. Managed and directed the financial and property management of the school, human resource management of non-academic staff, preparing and presentation of financial reports to the Board of Directors, budgets, payroll and the coordination of audit activities.

Toorak College is an independent day and boarding school for girls Year 4 to Year 12 and co-educational Preschool to Year 3. Managed and directed the financial affairs of the school, including all matters of business administration, human resource management of non-academic staff, property management including maintenance and security, financial management including development and management of budgets (Operating and Capital), cash flow, fee collections, rebates, approval of payroll processing, payment of accounts, and reporting the financial results to the Board of Directors and prepare Annual Statutory Financial Accounts for two related corporations. Reported to the Principal and managed 11 direct reports.

The Athenaeum Club is a private social club that provides services to its members including accommodation, four licensed restaurants, liquor services and recreational facilities. Managed and directed the financial operations of three related corporations, including ensuring efficient and effective procedures and processes were in place for all financial/administrative functions, including accounts receivable and payable, inventory control, payroll, the production of timely and accurate financial statements, and the coordination of audit activities.

Girl Guides provides girls and young women with the opportunities to meet personal challenges, to learn team building and leadership skills. Managed of the financial operations including timely and accurate collating, recording, preparing and interpreting of reports, budgets, payroll, account commentaries and financial statements for monthly and annual reporting periods, and the coordination of audit activities.

Somer Dental Laboratories is a manufacture of dental products, which includes dentures, crowns, partials, bridges, and implants. Managed and directed the accounting/financial functions including the production of timely and accurate management accounts, financial forecasting, cash flow, and maintained oversight of the payroll, accounts receivables and payables.

Owned, operated and managed the day-to-day operations of a franchise of Wings To Go, Inc. The franchise consisted of a full service family restaurant and bar.

Theta Chi Fraternity is an international college fraternity with active chapters across the United States and Canada. Planned, directed, and managed the fiscal and accounting activities of four interrelated not-for-profit corporations including two charitable foundations, including timely and accurate collating, recording, preparing and interpreting of reports, budgets, financial forecasting, cash flow, processing of payroll, accounts commentaries and financial statements for monthly and annual reporting periods, and the coordination of audit activities.