Network Deployment:- Deployed and configured Cisco Catalyst switches (models 3850, 2960, 9200)- Implemented and managed Fortinet FortiGate Firewalls (101E, 600E, 800D) & PFSense firewalls- Deployed and optimized s Cisco Meraki (MR42 & 44) and UniFi Ubiquiti (WiFi 6 Pro) WiFi Access Point- Deployed Residential StarLinkMonitoring/Security:- Utilized range of tools and technologies for network monitoring and security investigations- Used automated webhooks for alarms- Deployed AAA application for network devices

Network Deployment:- Assists in configuring Cisco switches and Meraki Firewall and Fortigate Firewall.- Installs and optimizes WiFi Access Points, including conducting heat map testing.- Collaborates with the Admin team to arrange installation of LAN cables for new hires or new deployments.- Assist client for additional deployment of machine to deploy internet access.Monitoring/Daily:- Monitors client uptime and promptly notifies the ISP in the event of a network disruption.- Maintains a daily log of peak and average ISP bandwidth usage [ingress and egress].Support:- Provides end-user support such as network connectivity, WiFi access, LAN installation

Main Administrator of Google Workspace (GSuite).** Perform administration task such as creation, password reset, deletion, file migration and user support. ** Perform audit on administrators to ensure action taken is valid.** Perform review of user account, group account, 2FA setting, GSuite settings, to ensure account and settings are valid.Administrator of OpenVPN which is used as the main remote application for employees to be able to connect to the company network** Perform administration task such as creation, password reset, deletion and user support. ** Perform daily review of logon logs by validating IP against company policy.** Perform periodic review of user account to ensure account is valid.Administrator of FireEye HX (Endpoint Security)** Perform administration task such as:- Ensure Agent is updated and perform manual update if necessary- Review Host and ensure it is in the correct Group and PolicyAdministrator of FireEye NX (Network Security)** Perform daily log review for C2 (Command and Control) callback activity. ** Coordinates with System Team for validation as necessary and Network team for blocking in Firewall the IP gathered fir daily logs.Administrator of FireEye ETP (Email Threat Response)** Perform daily event review, analyzes log for pattern and send advisory to user community when there is heavy influx of malicious email.

**Email (GMail) creation/deletion/suspension. Escalation of approval is necessary.**Creating SOP’s for teaching L1 on new process / finding, or newly discovered methods for troubleshooting.**Collaborating with Seniors/ Team Leads on creating policies and rules that would make the company better and more secure.**Manage Windows Active Directory user accounts, involving user creation, deletion, and disabling (with higher-level approval for deletions). **Provide comprehensive physical support for clients, including network and printer setup, application and software installation, hardware and software configurations, computer settings, WiFi connections, and troubleshooting. **Additionally, perform tasks like formatting workstations, setting up computers and laptops, crimping LAN cables, and troubleshooting network cable and patch panel issues.

**Manage Windows Active Directory user accounts, involving user creation, deletion, and disabling (with higher-level approval for deletions). **Provide comprehensive physical support for clients, including network and printer setup, application and software installation, hardware and software configurations, computer settings, WiFi connections, and troubleshooting. **Additionally, perform tasks like formatting workstations, setting up computers and laptops, crimping LAN cables, and troubleshooting network cable and patch panel issues.

Gaming supports (Casino)**Conduct remote desktop health checks on dealers' PCs and daily monitoring of dealer chats, as well as streaming video from classic and grand studios. Perform scanner and camera alignments and adjustments through the OBS application, providing on-site support for peripheral and other needs.**Conduct monthly maintenance to accommodate changes in both studios, including game application updates, adding new employees to dealer lists, and ensuring date/time synchronization, as well as performing scanner cleaning.**Handle PC setup, network troubleshooting, and crimping for newly established projects.**Collect employee names and IDs to facilitate the creation of WiFi accounts for dealers, shufflers, pit bosses, and managers in the Gaming department by the Systems Engineer.Back Office supports**Provide physical support to clients, including network and printer setup, application installation, hardware and software configuration, computer settings, WiFi connections, and troubleshooting, to help users fulfill their responsibilities.**Collect names and employee IDs for creating AD and Gmail accounts, which will be passed on to the Systems Engineer.**Perform tasks such as formatting workstations, setting up computers and laptops, crimping LAN cables at workstations and servers, and tracing network cables for troubleshooting.