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Edward C. Email & Phone Number
Customer Support Specialist
at
Upshop
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Customer Support Specialist
Location
Edmonton, Alberta, Canada
Company size
Who is Edward C.? Overview
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Quick answer
Edward C. is listed as Customer Support Specialist at Upshop, a company with 190 employees, based in Edmonton, Alberta, Canada. AeroLeads shows a matched LinkedIn profile for Edward C..
Edward C. previously worked as Technical Support Analyst at Invafresh and Product Support Technical Specialist at Touchbistro. Edward C. holds Bachelor'S Degree, Computer Science With Mathematics Minor, Graduated from Salem State University.
Company email context
Email format at Upshop
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Upshop
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Profile bio
About Edward C.
I am a graduate of Salem State University with a Bachelor's Degree in Computer Science. Self-taught Microsoft Excel with over 4 years experience in Excel-based operations. Used SQL in a business environment for auditing and analytical procedures in the Finance industry. Additionally, provided indispensable customer service to hundreds of professionals, driven to go above and beyond. I firmly believe in strong team collaboration with an emphasis on communication. High aptitude with new software and database tools. Very passionate about learning new technologies and improving my skills everyday for the task at hand. I'm a big believer in process optimization and transforming data into game changing outcomes.
Current workplace
Edward C.'s current company
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Upshop
6 roles
Edward C. work experience
A career timeline built from the work history available for this profile.
Technical Support Analyst
Current
May 2022 - Present
Product Support Technical Specialist
Jun 2021 - May 2022
Senior Advisory Fees Analyst
- Coordinated with specialized teams to monitor new client accounts for possible discrepancies during transition period. Identified, resolved, and communicated findings to dozens of new clients reducing error rate by 90% - Consulted and provided indispensable customer service on a daily basis, retaining a customer satisfaction score of 95%- Created new.
Dec 2016 - Nov 2020
Warehouse Associate
- Ensured shipments are directed to their intended city destination. Maintained high delivery rate of 400-500 shipments per hour on average.
- Trained and supervised dozens of workers to the warehouse to decrease amount of overtime needed for company. Assisted supervisors with monthly tasks to ensure delivery of time sensitive payroll letters.
- Mediated between management and IT with hardware related issues for our in-house shipping tracking system. Assist in troubleshooting, diagnosing,… Show more
- Mediated between management and IT with hardware related issues for our in-house shipping tracking system. Assist in troubleshooting, diagnosing, and applying remedies as needed to ensure uninterrupted deliveries.
- Loaded delivery trucks using pallet jacks. Lifted up to 50 Lbs. as necessary. Book were scanned and properly directed to their intended destination. Show less
Sep 2009 - Dec 2016
Busser
Gaetano'S Restaurant
- Assisted staff with taking orders, making recommendations, and providing accommodations. Maintained a high customer satisfaction in town.
- Cleaned and reset tables as needed to reduce wait times for customers. Monitored tables to ensure customers are not left waiting.
- Restocked dishware, utensils, and condiments to ensure demand is met. Assisted kitchen staff as needed to restock on basic cooking utensils, ingredients, and clean any contaminated areas.
- Performed end-of-day… Show more
- Performed end-of-day tasks such as cleaning tables, recycling glass bottles, storage of linen table cloths, and restocking supplies for the next business day. This eliminated the need for early shifts and less stress.
- Trained and guided new bussers with on the job training. Increased efficiency and eliminated unnecessary preparation procedures to supervisor from experience based on feedback. Show less
Aug 2005 - Sep 2009
3 education records
Edward C. education
Bachelor'S Degree, Computer Science With Mathematics Minor, Graduated
Junior Data Analyst
Npower Canada
Education record
Stoneham High School
FAQ
Frequently asked questions about Edward C.
Quick answers generated from the profile data available on this page.
What company does Edward C. work for?
Edward C. works for Upshop.
What is Edward C.'s role at Upshop?
Edward C. is listed as Customer Support Specialist at Upshop.
Where is Edward C. based?
Edward C. is based in Edmonton, Alberta, Canada while working with Upshop.
What companies has Edward C. worked for?
Edward C. has worked for Upshop, Invafresh, Touchbistro, Commonwealth Financial Network, and Optima Shipping.
How can I contact Edward C.?
You can use AeroLeads to view verified contact signals for Edward C. at Upshop, including work email, phone, and LinkedIn data when available.
What schools did Edward C. attend?
Edward C. holds Bachelor'S Degree, Computer Science With Mathematics Minor, Graduated from Salem State University.
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