Ed Hobson

Ed Hobson Email and Phone Number

Broadband, Fibre Ethernet, Unified Communications, Cloud Voice, Avaya IP Office (Midmarket), Data Connectivity, Telecoms DR planning, PSTN to SIP, Call recording, Voice artist, Telecoms Customer Experience analyst @ Comgenial
Ed Hobson's Location
Northampton, England, United Kingdom, United Kingdom
Ed Hobson's Contact Details

Ed Hobson work email

Ed Hobson personal email

n/a
About Ed Hobson

Ed Hobson is a Broadband, Fibre Ethernet, Unified Communications, Cloud Voice, Avaya IP Office (Midmarket), Data Connectivity, Telecoms DR planning, PSTN to SIP, Call recording, Voice artist, Telecoms Customer Experience analyst at Comgenial. He possess expertise in voip, telecommunications, avaya, call centers, troubleshooting and 17 more skills. Colleagues describe him as "Ed is very knowledgeable technically and invariably helpful and professional even in the most trying circumstances. I watched in amazement as he dealt with some very difficult customers and suppliers." and "Ed has been my hands and eyes at a remote office for a couple of years. He is always quick to respond, takes initiative and works diligently until issues are resolved. I would recommend Ed to anyone at the drop of a hat."

Ed Hobson's Current Company Details
Comgenial

Comgenial

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Broadband, Fibre Ethernet, Unified Communications, Cloud Voice, Avaya IP Office (Midmarket), Data Connectivity, Telecoms DR planning, PSTN to SIP, Call recording, Voice artist, Telecoms Customer Experience analyst
Ed Hobson Work Experience Details
  • Comgenial
    Technical Director
    Comgenial Dec 2023 - Present
    Northampton, England, United Kingdom
    I’ve joined Comgenial Limited! 🥳We provide Internet access, phone systems, mobile phones, UK and International SIP connections & phone numbers as well as parts & licensing, maintenance and support for Avaya IP Office.We work with organisations of all sizes including micro-businesses, new start-ups, schools and charities. We can provide services with short term rentals, and are happy to consider re-purposing used equipment to reduce costs if necessary.We are a friendly team of telecoms experts with decades of experience behind us. We are used to traditional ways of working as well as Cloud-based and strongly IT-integrated solutions. Above all, we recognise that there’s no such thing as ‘one solution that is right for all’ so we always consider all the options rather than being a one-trick pony.Our enthusiasm for getting to know you and your specific needs ensures that you can be confident in our advice. Whether you’re looking for help to reduce your monthly telecoms costs, or you need ideas to support expansion or changes in the way you work, we support our recommendations with clearly explained facts and figure, and there won’t be hidden costs and gotchas to worry about.I am really looking forward to forming some fantastic new relationships!
  • Comms Group Uk Limited
    Technical Director & Avaya Specialist
    Comms Group Uk Limited Sep 2010 - Nov 2022
    My role includes pre-sales consultancy, sale of new and refurbished Avaya equipment, installation and training, ongoing support and (when necessary) diagnostics and trouble-shooting. I spend a great deal of my time working directly with customers remotely as well as on-site. I manage a small team of highly skilled engineers and support technicians and am proud to say that we offer a personal and thorough technical service to all our customers.With over 20 years' experience of selling, installing, and maintaining Definity/CM, Network Alchemy and IP Office systems we can provide great advice about extending the life of existing systems or cost-effective upgrades to the latest and greatest Avaya technology. We offer custom training and support and access to a dedicated team of hard-working professionals in the fields of telecoms and I.T. to enable a smooth transition to new technologies or upgrades.Comms Group provides many services including:- New and used telephone systems, upgrades and peripherals- Maintenance and support- System Administration and End-User training- Auto-attendant, voicemail and call-recording - Call centre solutions- Hold music and customised recordings- Call reporting and monitoring systems- Industrial DECT cordless phone systems- Land lines, SIP trunks and mobile contracts - Headsets, conference phones, beacons and sounders for noisy environmentsWe always will try to match or better any quotation for similar services.Comms Group UK Limited is an Authorised Avaya Business Partner. We were recognised as a Partner of Customer Excellence by Avaya in 2014 along with our SME Expert status.
  • Adept Technology Group Plc
    Senior Unified Communications Consultant
    Adept Technology Group Plc Sep 2010 - Nov 2022
    Northampton, England, United Kingdom
  • Informe Limited
    Director
    Informe Limited Jul 2002 - Sep 2010
    A director at Informe Limited until September 2010 when I relocated to Northampton

Ed Hobson Skills

Voip Telecommunications Avaya Call Centers Troubleshooting Sip Trunking Sip System Administration Pre Sales Mobile Devices Avaya Technologies Telephony Managed Services Wireless Ip Networking Management Avaya Products Voice Over Ip Session Initiation Protocol Contact Centers Internet Protocol

Ed Hobson Education Details

  • The King'S School, Chester
    The King'S School, Chester

Frequently Asked Questions about Ed Hobson

What company does Ed Hobson work for?

Ed Hobson works for Comgenial

What is Ed Hobson's role at the current company?

Ed Hobson's current role is Broadband, Fibre Ethernet, Unified Communications, Cloud Voice, Avaya IP Office (Midmarket), Data Connectivity, Telecoms DR planning, PSTN to SIP, Call recording, Voice artist, Telecoms Customer Experience analyst.

What is Ed Hobson's email address?

Ed Hobson's email address is li****@****son.com

What schools did Ed Hobson attend?

Ed Hobson attended The King's School, Chester.

What skills is Ed Hobson known for?

Ed Hobson has skills like Voip, Telecommunications, Avaya, Call Centers, Troubleshooting, Sip Trunking, Sip, System Administration, Pre Sales, Mobile Devices, Avaya Technologies, Telephony.

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