Edward Houser Email & Phone Number

Temecula, CA, US

Encinitas, California, United States

• Spearheaded the successful implementation and continuous enhancement of Salesforce CRM integrated with legacy ERP systems, improving sales and operational efficiency.
• Designed custom reports and dashboards enabling real-time tracking of sales, inventory, and market pricing for executives and teams.
• Trained all Salesforce users on CRM usage, creating a seamless transition to new tools and processes.
• Launched a customer portal via Salesforce Experience Cloud, providing clients with real-time inventory and order tracking.
• Grew sales territory revenue from $900K to $3M through strategic outreach and lead development.
• Managed company website, LinkedIn, and ad campaigns, driving increased visibility and engagement.

Encinitas, CA

San Diego, CA

- Officer at Undersea Rescue Command, the U.S. Navy's only worldwide deployable unit with assets to rescue submariners from downed vessels- Emergency deployment to Argentina to assist with search and rescue efforts of ARA San Juan. Conducted shore-side command and control of navy detachments on multiple ships.

Greater Los Angeles Area

- Qualified as Naval Gunfire Liaison Officer- Trained to provide Naval Surface Fire Support (NSFS) to Marine, Army, and allied ground forces including Airborne and Special Operations units. -Participated in multi-national exercise "Joint Warrior" in Scotland

San Diego, California

- Personally negotiated and closed 18 real estate contracts worth over $10 Million- Trained in negotiation and mediation by some of the top real estate coaches in the country- Trained in social media marketing by cutting edge industry leaders

Torrance, CA

• Monitor, evaluate, and act upon customer-related performance and quality metrics, including quality escape part per million (PPM) and delivery to customer on time to request (OTTR).
• Personally championed re-aligning quality staff structure to support manufacturing value streams, and served as quality point of contact for Value Stream One (Heat Transfer Products).
• Provided product-specific feedback to customers to improve technical, quality, and delivery performance.
• Led teams to determine root causes of manufacturing and supply chain errors using the Corrective Action Request system.
• Earned LEAN / Six Sigma Green Belt certification, becoming a champion of change and process improvement in several manufacturing cells. Participated in four Kaizens in order to drive continuous improvement.
• Led and oversaw multifunctional teams focus teams assigned with various process and product improvement projects.

• Tactical-Level ambassador for the United States Navy. Responsible for maintaining and increasing relations between the Navy and the host nation government in which Navy forces are operating.
• Scheduled and de-conflicted training and deployment cycles of over 80 personnel supporting operations worldwide.
• Partnered with several non-governmental organizations (NGOs) to coordinate humanitarian assistance projects.
• Served on inter-agency working groups in the field, and trained with inter-agency partners in the U.S.
• Field experience in Djibouti (04/11 – 09/11) to direct and coordinate the operations and logistics of four teams conducting civil affairs in Kenya, Tanzania, and Comoros, maintaining regular communication with.
• Field experience in Bahrain (04/12 - 01/13) to develop working relationships with government and U.S. State Department officials in order to begin repairing connections severed during the February 2011 uprisings.

Khost, Afghanistan

• Supervised the contracting and construction of projects benefitting the people of Khost Province, Afghanistan in support of Operation Enduring Freedom.
• Led a team of senior experts, including 3 military and 2 civilian engineers.
• Budgeted, negotiated, awarded, and ensured the proper execution of over $50 million in construction contracts, using Afghan contractors to build schools, roads, and medical facilities. Oversaw one year (65-95%.
• Worked closely with U.S. State Department, U.S. Agency for International Development, and Afghan Government officials to coordinate strategies and policies.

Bangor, WA

• Led Mechanical, Electrical, and Combat Systems divisions onboard U.S.S. Pennsylvania, managing multiple supervisors and 10-20 subordinates in each of the divisions.
• Directly contributed to the ship’s success in five deployments, including receiving a rare grade of Excellent on an external audit by the Bureau of Naval Reactors.
• Provided oversight of maintenance, training, personnel and equipment readiness, including conducting regular performance evaluations of assigned personnel.
• Qualified as Officer Of the Deck, responsible for the daily operations and safety of a $2 Billion national asset, its crew of 120 sailors, and the safe operation of a 220 Megawatt nuclear reactor.
• Completed Naval Nuclear Power Training (2005-2006). Coursework included advanced physics, chemistry, math, reactor theory, operations, and radiological controls. Certified as a Naval Nuclear Engineer (2009), the person.