Sports, Entertainment, and HospitalityDeveloped strategic plan for the Sports, Entertainment and Hospitality vertical group. Led Quick Service Restaurant, Sports, Media, Entertainment, Travel, Hotel, and Leisure sales verticals from vision through operation. Recruited and fully staffed verticals. Established sales targets and tactical plans by vertical to meet company goals. Recognized gaps in existing products and found strategic partners to enhance product set.

Provided strategic direction as well as tactical implementation for innovation, growth, development and retention in business dining for Fortune 500 clients. Directed the overall operation of multiple accounts generating $350 million in revenue. Led a team of finance, sales, marketing, communication, human resources, technology and culinary professionals. Drove global account acquisition and retention in Luxembourg, Belgium, Ireland, the United Kingdom, Canada and the United States. Member of Aramark’s Executive Leadership Council, 2004 – 2014.

Developed and executed strategic direction for a team of regional vice presidents and national account directors to exceed client and Aramark strategic goals and objectives. Established operational strategies in partnership with senior management, focusing on top-line growth and profitability, client retention, subsidy reduction and customer experience. Developed, maintained and monitored financial budget to achieve corporate goals. Expanded existing business by providing insight and consistency between account sales and operations.

Directed managed services for large national clients, including dining, refreshment services, vending and conference centers. Set strategic direction and led tactical implementation for national accounts. Managed both client and Aramark budgets. Interfaced with multiple management levels including senior levels within both Aramark and client organizations. Provided consistent, standardized quality dining services and programs and pricing to clients and customers.