Edward Jan Raya Email & Phone Number

United States

Bellevue, Washington, Us

• Design mission-driven strategies to reach and engage with 20K+ followers across Instagram and TikTok.• Execute social media campaigns on nonprofit programming (ie. Isang Diwa Mental Health Campaign, • Global Mentorship Program, Spotlight Panel Series, Annual General Meeting, etc.).• Generate high-impact content via Canva and CapCut that aligns with brand narratives and overall company vision.• Facilitate Creator-led storytelling that highlights the community’s voice for strategic brand alignment. • Leverage data insight tools to optimize account efficiency by 38% and create reports on Google Sheets.• Promote and plan events (ie. networking events, panel discussions, conferences, webinars) in various cities.• Conduct market research on industry trends for content development and informed planning decisions.• Collaborate with internal teams, media partners, sponsors, etc. for effective campaign execution.

• Monitor consumer trends and publish items for sale on marketplace platforms ie. eBay, Facebook.• Manage all around support including financial tracking, inventory coordination, international product shipping, and online customer support (100% customer satisfaction since 2011, 500+ transactions completed).• Conduct transactions with supply vendors to purchase wholesale stock with favorable discounts (300%+ ROI).

• Devised marketing systems to drive brand awareness, social media engagement, and international sales.• Launched paid social ads on Instagram to engage with target U.S. markets and increase reach by 31%.• Established partnerships with influencers from campaign development to campaign submission.• Liaised with influencers and international teams to discuss campaign requirements and brand advocacy.• Analyzed Shopify data metrics and consumer buying trends for media and marketing insight reports.• Coordinated logistics such as production timelines, creative development, and communications materials.

• Developed social media strategies for restaurant events and pop-up dinners that align with brand mission.• Managed content calendars, planning and scheduling posts for consistent and timely content delivery.• Identified social media trends to inform content creation as it relates to audience interests and brand identity.• Monitored metrics via Sprout Social to assess social media account performance and increase impressions by 27%.• Interacted with 14K+ followers to improve engagement by 18% through comment/message responses.

Woodside, Queens, New York, Us

• Implemented brand marketing strategies to improve public understanding of UniPro’s nonprofit mission and increase audience engagement by 30%+ on social media platforms ie. Facebook, Instagram, etc.• Spearheaded communications with 25+ business prospects to foster strong B2B/B2C relations for brand partnerships and partner satisfaction (partnered with ABKD for the 2022 AAPIHM project).• Enhanced brand visibility through industry conferences/events, speaking engagements, creative development, workshop webinars, and sponsorship opportunities to enhance visibility.• Researched recommendations for partner selection utilizing data analytics, trending research data, and strategic partnerships to achieve campaign KPIs. • Organized nationwide campaigns (presented workshops to 100+ delegates at FACT leadership summit, assisted Texas chapter with Lumikha Arts Showcase, worked with New York chapter on ABKD partnership).

Oak Brook, Illinois, Us

• Utilized Hootsuite as Brand Ambassador to share content on multiple social media platforms ie. Instagram, Facebook, etc.• Administered 1:1 patient assistance to ensure thorough completion of appointment goals set forth by the physical therapist(s).• Provided all-around support to patients, therapists, and front desk staff in following clinical protocol.• Enhanced clinic efficiency through scheduling appointments to best fit patient needs, answering calls, and communicating with the entire staff.

• Interacted with vendors, doctors, laboratories, and other personnel to receive patient orders, lab results, supply requests, etc. to ensure patient and clinic needs were met.• Performed key administrative duties such as creating professional memos, developing excel spreadsheets to track performance data (45% efficiency increase), relaying correspondence to expedite responses, and organizing clinical documentation.• Managed office operations through scheduling appointments, processing claims, filing nurses' notes, etc.

New York, Ny, Us

• Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.• Analyzed and properly processed product returns, assisting customers with finding alternative merchandise suggestions to efficiently meet expectations.• Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.

Chicago, Il, Us

Bachelor'S Of Science, Rehabilitation Sciences, Minor(S) In Disability + Human Development And Global Asian Studies

Education record