Edward K. Email & Phone Number
@societyinsurance.com
LinkedIn matched
Who is Edward K.? Overview
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Edward K. is listed as Agency Services Manager at Society Insurance, based in Kewaskum, Wisconsin, United States. AeroLeads shows a work email signal at societyinsurance.com and a matched LinkedIn profile for Edward K..
Edward K. previously worked as Account Manager at Fis and Product Support Representative Senior at Fis. Edward K. holds Bachelor Of Business Administration (Bba), Finance, General from Upper Iowa University.
Email format at Society Insurance
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AeroLeads found 1 current-domain work email signal for Edward K.. Compare company email patterns before reaching out.
About Edward K.
My vision is a world where everyone is contributing to their full potential; where each person is inspired by passion of seeing their task completed and the feeling of success.
Listed skills include Customer Service, Leadership, Call Centers, Banking, and 46 others.
Edward K.'s current company
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Edward K. work experience
A career timeline built from the work history available for this profile.
Account Manager
Product Support Representative Senior
- Completed business request via ticketing system
- Perform technical support for clients
- Pulling and reviewing audits and reports
- Monitoring changes for financial institutions
- Assigning task to other internal departments
- Serving as a contact to both external and internal clients
Customer Service Analyst
- Maintain relationships with other internal departments as well as client base to improve business performance
- Maintained survey and other statistical metrics for the customer service department
- Maintain the internal database for customer service
- Maintain up-to-date knowledge on customer business areas
- Develop and implement initiatives to improve customer services
- Interviewing/ Pre-employment screening
Customer Service Supervisor
- Led team of 12+ and one team lead to promote high level customer service and team building.
- Employee Development to achieve departmental goals
- Assisting customers with escalated issues and responding to customer inquiries in a timely manner.
- Promoting professionalism by leading by example
- Maintain relationships with other internal departments as well as client base to improve business performance
- Interviewing/ Pre-employment screening
Customer Service Team Lead
- Monitoring metrics for 15+ representatives
- Conducted interviews
- Online banking, and automated phone system troubleshooting and error resolution
- Assisting customers with escalated issues
- Answering employee inquiries via chat service, email, and phone
- Conducting weekly/monthly employee metric evaluations
Customer Service Representative
- Completed inbound calls 60-100 call
- Actively listening, and promoting problem-solving while educating customers about their accounts
- Processed account updates and customer request.
- Assisted customer with transaction and account questions.
- Correction of account errors in regards to the customers banking accounts and account profiles.
- Call reporting
Customer Service Advocate
- Customer Service Advocate (Call Center) January 2009- June 2009
- Completed inbound calls 60-100 call in regards to the customers Kohl’s charge accounts
- Processed Kohl’s charge card applications
- Actively listening, and promoting problem solving while educating customers about their accounts
- Processed account updates and customer request for credit line increases
- Assisted customers with transaction research and account inquire via phone
Edward K. education
Bachelor Of Business Administration (Bba), Finance, General
Associate'S Degree, Business Administration
Frequently asked questions about Edward K.
Quick answers generated from the profile data available on this page.
What company does Edward K. work for?
Edward K. works for Society Insurance.
What is Edward K.'s role at Society Insurance?
Edward K. is listed as Agency Services Manager at Society Insurance.
What is Edward K.'s email address?
AeroLeads has found 1 work email signal at @societyinsurance.com for Edward K. at Society Insurance.
Where is Edward K. based?
Edward K. is based in Kewaskum, Wisconsin, United States while working with Society Insurance.
What companies has Edward K. worked for?
Edward K. has worked for Society Insurance, Fis, Guaranty Bank/ Best Bank, and Kohl'S Department Stores.
How can I contact Edward K.?
You can use AeroLeads to view verified contact signals for Edward K. at Society Insurance, including work email, phone, and LinkedIn data when available.
What schools did Edward K. attend?
Edward K. holds Bachelor Of Business Administration (Bba), Finance, General from Upper Iowa University.
What skills is Edward K. known for?
Edward K. is listed with skills including Customer Service, Leadership, Call Centers, Banking, Customer Satisfaction, Finance, Microsoft Office, and Team Building.
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