Eddie Lee Email & Phone Number

Tustin, Ca, Us

Irvine, California, United States

Lead a talented team of individuals who utilize agile, design thinking, product management, and technical skills to create new capabilities for the organization. Currently focusing on enabling Citizen Development. Also, serve as a Global Community Co-Lead for the CG LEAP community, a DE&I community focusing on associates of East Asian descent.

Irvine, California, United States

Leading solutions design and implementation of Digital Transformation and Citizen Development initiatives

Irvine, California

Identified & Elaborated User Stories for Public and Private Health Insurance Marketplaces; worked closely with product owners, SME's, Executives, and Development teams to implement features for a web based marketplaceFacilitated Release & Sprint Level planning meetings and developed, executed, and monitored sprints. Coached agile team members on agile development techniques in order to improve performance. Provided visibility to senior management & executives and worked with stakeholders to remove blocks.

Senior Business Analyst/Project Lead for the largest Automobile Club in the nation, serving over 13 million members with over 10,000 employees. Served in a variety of roles in projects from all business units; ranging from Membership, Travel, Insurance Claims, and Roadside Service departments. Key Projects and Significant Achievements:Served as project lead for RACE pilot projects, a SCRUM based enterprise agile methodology customized for the organizationServed as Business Analyst/Project Lead for Claims JDP project which helped raise Auto Claims JDP scores 19 points against the industry average (in 2012)Received two "STAR" awards from business partners in recognition of efforts to understand business needs and provide technical solutions in the Travel DepartmentImplement automated batch solutions to reconcile cash receipt commissions and payments in back end accounting systems (Globalware); resulting in a reduction of 140 hours a week in processing time; processes several million dollars of transactions a month accurately and efficiently (Received additional STAR award from VP and Controller)Wrote business/system requirements and high level design for an automated quick quote application for a 3rd party vendor's travel insurance product, increasing booking ratio by 30% and revenue by over 70% in the first yearPerformed GAP Analysis for implementations to newly acquired clubs in Maine, Alabama, and Missouri; analysis documented gaps between business processes and system requirements in the different marketsWrote project proposals and gathered estimates approved by the Staff OfficersMentored junior Business Analysts on processes, methodology, and requirements gathering techniquesRegularly communicated status with management team to quickly identify and resolve risks and issues that could potentially negatively impact project deliverables

Automation Tester:Responsible for automating 20% of Work Requests Experience running and editing automation test scripts using Winrunner 7.5 and Test Script Language Wrote supporting DLLs in Delphi to extend functionality of Winrunner Wrote documentation detailing automated test scripts to comply with Sarbanes-Oxley auditing regulationsDeveloped Coding Standards and Best Practices documentation Implemented Functional Decomposition design methodology, which reduced development time and increased re-usability of test scripts. Wrote functional and data driven tests Developed Record-and-Run tests as well as manually scripted tests Evaluated test tool Test Complete 3 and wrote automation test scripts using DelphiScript Manual Tester:Promoted to Level II after one year of service Received IT Peer Recognition Award for Q4, 2004. Responsible for testing 30-35% of all Work Request allocated to the "Business As Usual" Project Team. Wrote manual test cases and test scripts Analyzed and refined requirements to ensure users needs were met. Documented and reported bugs and followed through to resolution. Documentation was provided for auditing purposes. Performed Data Gathering, Data Creation, and Data Validation activities to augment QA testing efforts. Provided and validated estimates of work, improved estimation efforts with more detailed reporting formats. Performed all work within deadlines, while concurrently working on other projects and work requests. Created training materials which covered user interface and some functional processes of the software. Release Coordinator duties: Maintain test environments and responsible for sending code to production, maintained logs for auditing purposes Developed and implemented regression test plan, installation test plan, coordinated with QA Specialists and Support Representatives to carry out plans. Maintained issues database and followed to resolution.

Began as an intern and quickly promoted to full time Business Development Associate for a project/consultant placement company. Worked within deadlines to develop proposals; worked with developers and project managers to develop project schedule and estimates of work. Reviewed and evaluated functional specifications and requirements documents, met with principles to further define requirements. Updated documentation and training materials of commercially available software package Domain C|S (A client-server application built on Delphi 5.5 on SQL 7 Server) acquired by the company from a business partnetPerformed functional testing and bug tracking of Domain C|S.Promoted to Business Development Associate after 6 months.