Edward Cheever Email & Phone Number

Wheeling, Il, Us

United States

Oak Brook, Illinois, United States

As a Machine Support Technician at Redbox (Chicken Soup for the Soul), I've been at the forefront of resolving technical issues for Redbox kiosks and Amazon Lockers. On a monthly basis, I handle over 300 support tickets, maintaining a customer satisfaction rate of 98% or higher through effective remote troubleshooting and timely resolutions. My role involves proactive diagnosis of hardware and software problems using remote diagnostic tools, detailed documentation of issues, and escalation of complex cases when necessary. I've honed my expertise in Windows OS, system file drivers, and Microsoft Office Suite to efficiently tackle a wide range of technical challenges. Beyond individual problem-solving, I actively contribute to our team's growth by sharing best practices and knowledge, enhancing our overall support effectiveness.

Evanston, Il

Tech Consultant, responsible for selling merchandise, pushing merchandise to the sales floor and maintaining the appearance and welcoming atmosphere of the store. Primary responsibility is to help guest and make their time at the store enjoyable and worthwhile while providing them with knowledgeable details regarding the products and current deals and opportunities.

North Shore Adventist Academy, Chicago, Il

Due to enrollment shortfalls at the school, employment was dropped from full to part time.As a part-time teacher at North Shore Adventist Academy, roles and responsibilities were similar but scaled back. Developed creative lessons and teaching strategies, implemented project-based and constructivist learning in writing, and implemented integrated technology in courses. Primarily Language Arts and technology.

Chicago, Il

Ran the Distance Learning program for the High School students part-time through North Shore Adventist Academy at schools like Atlanta Adventist Academy and Forest Lake Adventist Academy.Acted as supervisor, secretary, academic adviser, tutor and IT for the program and students.

North Shore Adventist Academy

Mentored, guided, and educated middle and high school students to enhance their scholastic achievement. Composed and illustrated quality creative lessons and measured instructional materials, including a pedagogically-advanced writing project program - revitalizing student outcomes in reading and writing.Advocated for technology proliferation/integration throughout the curriculum to boost student engagement, inspiration and to leverage the latest teaching techniques to accelerate student advancement. Shaped curriculum throughout the conference union and conference while serving on multiple curriculum committees to hone methodology that would stimulate and sustain gains in student learning. Partnered with parents to coach their children through challenges, refocusing them on their goals and aspirations.

Keene, Tx

Taught as a substitute teacher of various subjects, including the Arts and Humanities, Social Sciences and Computer and Math classes. Gained experience in communicating with students and educators to enhance the classroom learning, as well as experience lecturing delegating work and managing classrooms.

As a Writing Tutor at Southwestern Adventist University, engaged with students to hone their writing skills and techniques using the latest forms of APA, MLA and Turabian. Cultivated experience aiding in all aspects of writing, from grammar and sentence structure to brainstorming and conceptualization. Experience ranges over multiple forms of papers from Scientific Research papers to Literary Analysis and Historical Analysis, including aiding both disabled students and ESL students.

As an Audio-Video Operator oversaw the media for numerous programs of various types, such as concerts, assemblies, graduations, worship services and administrative meetings. Operated most A/V formats and with multiple kinds of musical instruments, mics, speakers, and projector and screen set-ups. Managed the organization and maintenance of aforementioned equipment, and made efforts to continuously improve the quality of the media by lobbying for new technological advancements to our systems, resulting in high-quality media acquisitions.

As an English Departmental secretary, garnered experience working in a professional teaching environment, dealing with student educational issues as well as more mundane exercises such as office organization and grading quizzes, tests and papers.

Chisholm Trail Academy

Worked as a student teacher of English II, English IV and World History in an effort to acquire teaching Accreditation. This led to experiences creating lesson plans, activities, syllabi, presentations, quizzes and tests. Gained experience in dealing with students, lecturing and the grading process, as well as a sense of the work environment.

Burleson, Texas

As a reporter for the Star Group newspapers, primarily the Burleson Star, the flagship paper of the Star Group, interviewed politicians, leaders of the community and citizens in the Burleson area. Covered City Hall meetings, School Board Meetings, graduations, special events in a variety of locations and articles focusing on the lifestyles and personality of the local people. Took photographs to accompany articles, as well as photographs for picture spreads and color pages.

Full-Stack Professional Web Development Certificate, Computer Programming, Specific Applications

This boot camp program covers full-stack applications, coding languages, and theory. Throughout the course we learned HTML5, CSS3.

B.A., English

Activities and Societies: Rough Writers - English Creative Writing clubThis degree was obtained nearly simultaneously with the other.

B.S., Social Sciences

Activities and Societies: Rough Writers - English Creative Writing ClubThis degree was obtained nearly simultaneously with my second.

Certification, English Language Arts And Reading, 8-12

My certification is a Texas Educator Certificate: https://secure.sbec.state.tx.us/sbeconline/virtcertdisplay.asp?spid=1726854&mode=C