Edward Lloyd, Mspm Email & Phone Number

Salem, Virginia, United States

As a Continuous Improvement Consultant with Carter, I am responsible for leading project teams to improve critical business processes that drive financial results by utilizing appropriate Continuous Improvement methodology for fact-based decision making and root cause problem solving. Overall, our Business Improvement Team is responsible for conducting analyses to identify, justify and execute business/process improvement opportunities aimed at improving the company’s ability to meet customer… Show more As a Continuous Improvement Consultant with Carter, I am responsible for leading project teams to improve critical business processes that drive financial results by utilizing appropriate Continuous Improvement methodology for fact-based decision making and root cause problem solving. Overall, our Business Improvement Team is responsible for conducting analyses to identify, justify and execute business/process improvement opportunities aimed at improving the company’s ability to meet customer expectations, improve quality, reduce cycle times, increase profits and reduce costs. Show less

Blacksburg-Christiansburg-Radford Area

As the Quality Manager at Ozmo, I managed a dynamic quality team of Quality Analysts, Business Analysts, and Technical Writers that aided in the overall development and maintenance of Ozmo's quality improvement system all while also personally leading a successful change initiative to create and implement a new organizational structure. This project included the collaborative development of intuitive employee pathways for professional growth/development, defined roles and responsibilities… Show more As the Quality Manager at Ozmo, I managed a dynamic quality team of Quality Analysts, Business Analysts, and Technical Writers that aided in the overall development and maintenance of Ozmo's quality improvement system all while also personally leading a successful change initiative to create and implement a new organizational structure. This project included the collaborative development of intuitive employee pathways for professional growth/development, defined roles and responsibilities through tools such as RACI matrices and job descriptions, training development, and employee recruitment to achieve new staffing level requirements to support business growth. Show less

Roanoke, Virginia Area

- Develops, implements, communicates and maintains a quality plan to bring the Company’s Quality Systems and Policies into compliance with quality system requirements as per ISO 22716, 21 CFR 210/211, and GUI-0066.- Interacts with customers, customer service, sales, production and development teams to maintain product supply and help introduce new products.- Responsible for overseeing onsite micro and analytical testing functions to ensure customer and regulatory compliance per… Show more - Develops, implements, communicates and maintains a quality plan to bring the Company’s Quality Systems and Policies into compliance with quality system requirements as per ISO 22716, 21 CFR 210/211, and GUI-0066.- Interacts with customers, customer service, sales, production and development teams to maintain product supply and help introduce new products.- Responsible for overseeing onsite micro and analytical testing functions to ensure customer and regulatory compliance per USP and customer methods.- Oversees laboratory scheduling and maintenance of testing and support equipment to include but not limited to HPLC, UPLC, GC, FTIR, TOC, incubators, flow rooms, sampling booths, autoclaves, etc.- Hosts regulatory and customers’ auditors to ensure compliance with governing laws, procedures and specifications, data integrity as well as developing corrective action plans if gaps are identified.- Monitors performance by gathering relevant data and producing statistical reports.- Ensures tests and procedures are properly developed, understood, carried out, change controls are utilized, installation/operation/process validations/qualifications are completed, pest control programs are in place, and that product modifications are investigated if necessary.- Oversees the facilitation and review of investigations to include customer/consumer complaints, nonconforming material reports, corrective and preventative actions, and laboratory investigations. - Manages and maintain the Company’s quality inspection and product release programs for incoming and in-process materials, components, raw materials, batching, and finished goods. Show less

- Provided technical leadership in support of goals with respect to safety, quality, cost, and compliance.-Served as the Lead on the company’s Safety Observer Team. Was responsible for coordinating specialized weekly and quarterly safety audits in support of VPP initiatives.- Advocated Six Sigma rigors to all functions within all manufacturing areas of responsibility.Assessed internal/external defect trends and analyzes defects through Root Cause Analysis… Show more - Provided technical leadership in support of goals with respect to safety, quality, cost, and compliance.-Served as the Lead on the company’s Safety Observer Team. Was responsible for coordinating specialized weekly and quarterly safety audits in support of VPP initiatives.- Advocated Six Sigma rigors to all functions within all manufacturing areas of responsibility.Assessed internal/external defect trends and analyzes defects through Root Cause Analysis (RCA).Initiated quality projects to address defects based on associated scrap, rework, and customer complaints.- Led manufacturing area of responsibility in achieving goals in asset utilization, process/manufacturing loss improvement, delivered quality, and cost reduction for both manufacturing and testing activities.- Ensured communication of key business/customer issues to employees.- Pursued state of the art technology and processes to enhance product/process producibility and delivered quality requirements.- Selected, hired, traind, developed, and provided ongoing leadership and direction of personnel.- Interfaced with other organizations and vendors to assure requirements are met on time.- Participated in company sponsored Veteran’s Association Affinity Group as a co-lead.- Led the March of Dimes fundraising effort at the Salem facility and served on the Southwestern Virginia’s March of Dimes Executive Leadership Committee. Show less

Roanoke, Virginia Area

- Participated in the development, execution, and over-site of products and processes used in the manufacturing environment to ensure robust and cost effective designs.- Developed, implemented and evaluated tools and equipment for quality assurance and for product/process improvement and conformance.- Analyzed, reviewed and recommended changes in procedures or objectives.- Recorded and analyzed customer claims.- Planned, conducted and supervised research… Show more - Participated in the development, execution, and over-site of products and processes used in the manufacturing environment to ensure robust and cost effective designs.- Developed, implemented and evaluated tools and equipment for quality assurance and for product/process improvement and conformance.- Analyzed, reviewed and recommended changes in procedures or objectives.- Recorded and analyzed customer claims.- Planned, conducted and supervised research, development and manufacturing engineering assignments.- Formulated and integrated department assurance plans and ensured criteria is properly defined.- Planned quality functions in accordance with engineering drawings and specifications to facilitate efficient use of Quality systems and inspection resources.- Planned and conducted product and component inspections/audits.- Assisted plant with quality related issues and conducted relevant root cause corrective action.- Interacted with functional areas of the company to solve quality related issues. - In cooperation with purchasing personnel, worked with vendors and suppliers to assess their quality, appraise conformity, acted when problems were noted and planned for continuous improvement.- Strong understanding of measurement equipment, print reading and testing facilities.- Analyzed production limitations and standards.- Recommended revision of specifications. Show less

Roanoke, Virginia Area

- Created a training program and database template for the entire CEI organization to help ensure compliance with Current Good Manufacturing Practices. Efficiency of the integration resulted in a cost savings in the form of combining two full time positions into one with a potential of the same across all six CEI locations.- Personally developed a 16 hour "Train the Trainer Workshop" and provided instruction to the leadership team and key personnel responsible for giving instruction to… Show more - Created a training program and database template for the entire CEI organization to help ensure compliance with Current Good Manufacturing Practices. Efficiency of the integration resulted in a cost savings in the form of combining two full time positions into one with a potential of the same across all six CEI locations.- Personally developed a 16 hour "Train the Trainer Workshop" and provided instruction to the leadership team and key personnel responsible for giving instruction to other employees within the facility. - Conducted quality control reviews of document deliverables (including verification of data against approved sources), responded to regulatory authorities, and ensured accuracy and internal consistency.- Provided analysis of data resulting from the quality review of document deliverables.- Collaborated with colleagues in the generation of document review metrics.- Was responsible for the quality control of regulatory submissions/aggregate reports. Show less

Roanoke, Virginia Area

-Supervised the manufacturing of micro miniature machined components utilized in various medical devices and surgical procedures while following strict FDA, customer, and internal specifications.-Adjusted operators according to scheduled requirements, training needs and limitations, and established crewing models for desired tact times. -Worked daily as a team member with Engineering, Supply Chain, Quality, Finance, and Maintenance, to improve performance, address issues, and… Show more -Supervised the manufacturing of micro miniature machined components utilized in various medical devices and surgical procedures while following strict FDA, customer, and internal specifications.-Adjusted operators according to scheduled requirements, training needs and limitations, and established crewing models for desired tact times. -Worked daily as a team member with Engineering, Supply Chain, Quality, Finance, and Maintenance, to improve performance, address issues, and solve root cause problems.-Facilitated projects using lean manufacturing and six sigma techniques focusing on improving 5S, reducing setup times, and addressed problematic issues within the manufacturing process. -Developed and owned Team based training matrices. Oversaw training of new Team Leaders and operators. Ensured training records of team members were current and correct. -Made crucial decisions in dealing with discrepancies found during the manufacturing process by utilizing internal and external requirements.-Oversaw all production personnel directly and through Team Lead input. Oversaw personnel actions – hiring, disciplinary measures, promotions, wage increases, transfers and timely performance appraisals. Show less

Norfolk, Virginia Area

-Created and administered training lectures to newly assigned Quality Assurance Representatives and provided refresher training to those already qualified as Quality Assurance Representatives.-Helped plan, develop, organize, evaluate, coordinate and improve various aspects of the quality assurance program to support state-of-the-art technology, frequent changes in scope and technical requirements.-Inspected mechanical and electrical calibrated products from 31 different… Show more -Created and administered training lectures to newly assigned Quality Assurance Representatives and provided refresher training to those already qualified as Quality Assurance Representatives.-Helped plan, develop, organize, evaluate, coordinate and improve various aspects of the quality assurance program to support state-of-the-art technology, frequent changes in scope and technical requirements.-Inspected mechanical and electrical calibrated products from 31 different calibration work centers within the facility and validated the accompanied technical reports to ensure compliance with Navy Metrology and Calibration instructions along with 21 Norfolk Naval Shipyard Code 137 Standard Operating Procedures.-Discovered 285 discrepancies of the 12,457 products inspected, contributing to an overall defect free product delivery rating of 99.5 percent. -Identified, recorded, and entered discrepancies found during the quality control process into various databases in order to evaluate overall compliance and define reoccurring trends. -Prepared technical reports based on the collected discrepancy data to formulate possible process improvements used to brief various levels of staff for both the U.S. Navy and Norfolk Naval Shipyard.-Performed replication tests used to assess and train technicians based on their overall performance, safety practices, and work center safety conditions.-Provided assistance during various Lean Six Sigma Events initiated by Norfolk Naval Shipyard. Show less

Norfolk Virginia

-Led daily production meetings with team members and other various levels of staff to ensure current production schedules were met, establish short and long term production goals, and to discuss all production related issues. -Worked with members of the Engineering, Supply, Quality, and Finance Departments on a daily basis to identify and solve issues in order to ensure all aspects of the production process were achieved. -Established and implemented production plans to meet… Show more -Led daily production meetings with team members and other various levels of staff to ensure current production schedules were met, establish short and long term production goals, and to discuss all production related issues. -Worked with members of the Engineering, Supply, Quality, and Finance Departments on a daily basis to identify and solve issues in order to ensure all aspects of the production process were achieved. -Established and implemented production plans to meet aggressive production schedules and maintenance turnaround times of mission critical test equipment – Through proper utilization of equipment, inventory, and employee training experiences, product delivery times were consistently decreased by an average of 28 percent.-Developed and facilitated technical and safety training for team members utilizing Microsoft Word, Excel, and PowerPoint applications as well as ensuring all records were up to date and correctly documented.-Provided team members with performance evaluations in order to provide positive feedback regarding work performance and to address those areas needing improvement.-Researched, ordered, stocked, inventoried and ensured that materials needed to perform day to day maintenance operations did not exceed customer and/or local budgeted costs.-Acted as a customer liaison handling all customer related issues including but not limited to providing updates regarding production schedules, maintenance actions, responding to gripes regarding problematic equipment, and discussing financial costs regarding production and maintenance practices.-Conducted technical training with customers regarding the proper use and function of various types of equipment in an easy to understand manner.-Worked along side designated team members in order to analyze, troubleshoot, maintain, and perform depot level repairs of mechanical and electronic test equipment. Show less

Norfolk, Virginia Area

-Led daily production meetings with team members and other various levels of staff to ensure current production schedules were met, established short and long term production goals, and discussed all production related issues. -Worked with members of the Supply and Quality Assurance Departments on a daily basis to identify and solve issues in order to ensure all aspects of the production process were achieved.-Supervised the production activities of assigned team members while… Show more -Led daily production meetings with team members and other various levels of staff to ensure current production schedules were met, established short and long term production goals, and discussed all production related issues. -Worked with members of the Supply and Quality Assurance Departments on a daily basis to identify and solve issues in order to ensure all aspects of the production process were achieved.-Supervised the production activities of assigned team members while providing technical training and mentorship. -Planned and prioritized production workloads to support prescribed maintenance turnaround times of mission critical communication and navigation electronic and mechanical equipment. -Worked alongside assigned team members in order to analyze, troubleshoot, maintain, and perform intermediate levels of repair for mechanical and electronic test equipment.-Developed and facilitated technical and safety training for team members utilizing Microsoft Word, Excel, and PowerPoint applications as well as ensuring all records were up to date and correctly documented.-Provided team members with performance evaluations in order to provide positive feedback regarding work performance and to address those areas needing improvement.-Researched, ordered, stocked, inventoried and ensured that materials needed to perform day to day maintenance operations did not exceed customer and/or local budgeted costs.-Acted as a customer liaison handling all customer related issues including but not limited to providing updates regarding production schedules, maintenance actions, responding to gripes regarding problematic equipment, and discussing financial costs regarding production and maintenance practices.-Assisted in Lean Six Sigma events streamlining work center layouts by recognizing variability, defects and waste during production activities, increasing work center productivity by 42 percent. Show less

Master Of Science (M.S.), Project Management, 4.0

Bachelor Of Science In Professional Aeronautics, Management And Safety Minors

Graduated with Honors, Cum Laude

Associate In Arts, Electronics Technology

General Purpose Electronic Test Equipment Calibration And Maintenance, Electronics

Honor Graduate

General Purpose Electronic Test Equipment Calibration And Maintenance, Electronics

Distinguished Graduate

Combined Tactical Navigation Intermediate Maintenance, Electronics

Honor Graduate

Aviation Technical Intermediate Level, Electronics

Honor Graduate

Avionics Common Core, Electronics

Honor Graduate