Edward Ma 🐣 Email & Phone Number

Atlanta, Ga, Us

Charlotte, North Carolina, Us

Working with an amazingly talented Customer Success Team to solve the problems of each customers. Our job is to become a support system in the niche world of Email Deliverability.• Lead new Inbox Monster clients through platform on-boarding and integration process to ensure our technology is providing top value• Deliver support and Inbox Monster platform expertise to our clients that maximizes their value with our products and contributes to overall email channel success• Establish positive and meaningful relationships with Inbox Monster customers that contribute to high levels of client satisfaction• Host platform check-in meetings with customers and facilitate meaningful discussions that enhance the customer experience• Facilitate the creation, maintenance, and evolution of platform onboarding and support resources• Demonstrate new Inbox Monster capabilities to customers and identify cross-sell opportunities within an existing client base• Support Inbox Monster's Customer Success team to manage and optimize the onboarding and ongoing platform experience for all customers• Collaborate with Inbox Monster's product team to represent our customers' platform feedback and experience• Develop email deliverability knowledge and expertise for serving customers' needs on an ongoing basis• Develop client case studies, testimonials and platform reviews that contribute to Inbox Monster's industry reputation and increased revenue

Atlanta, Georgia, Us

Atlanta, Georgia, Us

Atlanta, Georgia, Us

Providing excellent customer service while helping customers at the front desk by checking them in and providing them with gear. Assisting with birthday parties and other special events.Performing safety checks to mitigate some of the risks in the gym.Responsibilities include:- Belaying- POS/Sales- Answering phones- Entering/scanning/classifying/filing waivers- Giving belay tests- Gym maintenance- Consistently providing excellent customer service- Consistently performing tasks when instructed

Project Planning and Initiation:- Collaborate with clients, architects, and stakeholders to define project scope, objectives, and requirements.- Conduct thorough site assessments to evaluate roofing needs, identify potential challenges, and develop project plans accordingly.- Prepare detailed project timelines, budgets, and resource allocation plans.- Assemble and lead a team of roofing professionals, subcontractors, and vendors for project execution.- Delegate tasks and responsibilities, ensuring each team member understands their role and project objectives.- Provide guidance and support to the team throughout the project lifecycle, fostering a collaborative and efficient work environment.- Develop accurate cost estimates and budget projections for roofing projects.- Monitor expenses, materials, and labor costs to ensure projects stay within budgetary constraints.- Negotiate contracts with suppliers and subcontractors to secure cost-effective resources without compromising quality.- Implement rigorous quality control measures to ensure roofing installations meet industry standards and client specifications.- Adhere to safety regulations and best practices to create a safe working environment for all project stakeholders.- Conduct regular site inspections to identify potential hazards and proactively address safety issues.- Track project progress against established timelines and milestones.- Regularly communicate updates to clients, stakeholders, and senior management, highlighting achievements, challenges, and potential risks.- Prepare comprehensive project reports and documentation for internal and external stakeholders.- Identify and address project-related challenges promptly, seeking innovative solutions to keep projects on track.

New York, Ny, Us

In this Role at Ann Taylor-LOFT:• Help manage the brand daily email process from start to finish and manage segmented and targeted communications.• Prepare digital marketing briefs that include creative, copy and featured merchandise direction for LOFT emails.• Route emails to cross-function partners to solicit feedback and incorporate necessary changes into the creatives.• Deliver final approved creative assets to our 3rd pard email vendor with instruction sheets describing campaign set-up and segmentation directions.• QA/Test emails for complete accuracy and constantly double-checking work.• Generate email reports for daily and segmented brand email campaigns on a weekly basis.

Atlanta, Ga, Us

These are some of the tasks I am responsible for here at Offbeat Media Group!•Work closely with stakeholders to create and deliver email campaignsfor a variety of audiences, aligning with the Marketing and EnterpriseSales teams.• Ensure emails go out accurately, are always top quality, on schedule, andon-brand.• Monitor and analyze email performance on a regular basis, givingrecommendations for improvement.•Strive to increase the ROI of email campaigns through consistenttesting and iteration.• Write and edit all email content.• Maintain healthy email lists with key cleaning techniques and strategies.• Proactively identify email marketing opportunities where possible.•Work closely with the Marketing and Enterprise team on key releases.• Continuously search for new customer engagement opportunities,including enhancing or adding data points to inform communication plans.

New York, Us

With my background in social media and email marketing, I took the time to become a freelance marketer.The reason I chose to become a freelancer was that I wanted freedom and control over my schedule.During this time, I worked with over 25 clients all in different industries.The services I provided: > Social Media Content Creation> Social Media Manager> Copywriter [Short and Long]> Accountability Coach> Optimized E-commerce Email Marketing Flow Automation> Email Marketing Campaign Manager> Brand and Marketing Strategist

While I am working on this podcast, my overall goal is to find ways, methods, and mindset to allow one's lifestyle to reach their full potential.I may not be the best or the smartest in those fields but I want to constantly learn with you guys as we go and leverage experts within those different fields. We will be talking about lifestyle, finance, fitness, business, faith, and more.Key Achievements and Tasks Involve:• Coordinated and Interviewed over 50 guests like CEOs, Business Owners, Psychologists, and Authors.Created weekly audio content listened to by with an insight audience in over 25 states and 15 countries.• Developed the ability to proofread and edit written and audio content in an accurate and easy-to-read format.• Developed strong written communication and outgoing verbal communication skills• Confidence understanding and paying attention to detail of social media platforms to larger reach.• Highly organized to schedule and research content daily on social media platforms.Create weekly content for the podcast every Tuesday and Friday.

My uncle, my father, and I started a family restaurant named Legend's Fish and Chicken. As one of the partners and investors of the restaurant, my job description contains many things.• Proven reputation of relationship-building/network.• Provide guidance and input on business unit restructures, workforce planning and succession planning.• Proactively manage customer satisfaction and service delivery by anticipating potential service problems, and monitoring satisfaction.• 1/3 shareholder of Famous Cajun and Chicken restaurant, Legend’s Café.• Recommend potential products or services to management by collecting customer information and analyzing customer needs• Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution• Managed business operations and staff, including hiring and termination process.• Provided quality assurance and cost-effectiveness and maintained consistent steady growth.• Monitored compliance with health and fire regulations regarding food preparation and serving and building maintenance in lodging and dining facilities.

Alpharetta, Georgia, Us

Throughout my time at 4Media Marketing, I worked as the Email Marketing Klaviyo Manager. My role was to interact with over 30+ different clients under my belt to boost their revenue, grow their email list and bring more trust into their brands. I worked hand-in-hand with my partner to find the best strategies to improve their open rates and conversions. My daily work consisted of:•Identified the appropriate target market for each email campaign to ensure our open rates, delivery rates and click through rates were above non-profit email marketing benchmarks.•Built graphics, subject lines, and preview lines for the most optimal open rates by A/B testing.•Created pop-ups onto client's landing pages and created deals to expand their email list•Primary manager of Klaviyo contact database, developing smart lists, establishing segmented audiences, executing, editing, and approving all list imports to our platform of 12 clients with over 500,000 contacts•Develop, implement, and manage 4Media Marketing’s current email marketing and nurturing strategy.•Have a strong understanding of flow automations, campaign creation, copywriting, and client communications.•Design and development of Forms, Campaign Landing pages, Tag/UTM assignments to ensure accurate tracking.•Partnered with the graphic design, copywriting, and client communications team to help develop and implement email campaign plans, copy/content, and execution, including setup and manage email distribution lists, develop, and manage customer engagement.•Strategized SMS Marketing campaigns to help bring more conversions for mobile users

Orlando, Florida, Us

•Created content (articles, TikTok videos, photo ads, etc.) to increase viewership for the podcast.•Learned how to research trends, find out what type of static image content converts the most link clicks.•Developed the process of finding creative episodes that both provide value as well as grow an audience.•Support the marketing team in daily administrative tasks•Assist in marketing and advertising promotional activities (e.g. social media, direct mail and web)•Prepare promotional presentations•Help distribute marketing materials

Johns Creek, Georgia, Us

As a Licensed Financial Professional at WealthWave, I implemented financial and operational strategies defined by senior management and implemented best practices for financial modeling and data analysis.I also monitored income, expenses, taxes, capital expenditures, and investments for efficient cash flow management and risk management compliance.As part of my occupation at Wealthwave, I undertook the following task:• Profiled and analyzed investment products to devise financial strategies to meet client financial needs• Counseled diverse clients on financial matters and provide recommendations on investment opportunities, product recommendationEducating clients, prospects and teammates about value of financial literacy and showing concepts and strategies to help reachfinancial security• Analyzed investment materials to develop financial techniques to fulfill clients’ needs• Created and managed financial education workshops• Lead an hour presentation on financial literacy for an audience of 85 people•Profiled and analyzed investment products to devise financial strategies to meet client financial needs•Counseled diverse clients on financial matters and provide recommendations on investment opportunities, product recommendation.•Lead and trained a team of 7 financial advisors to meet professional requirements in 1 month.

Johns Creek , Ga, Us

Newport Beach, California, Us

As Kitchen Manager, you’ll learn how to prepare great food, grill meats, and sauté vegetables. You are responsible for making sure our food is absolutely delicious. You’ll order the food and train others to become future kitchen managers.The Kitchen Manager enjoys the responsibility of ensuring the quality and safety of Chipotle’s delicious food every day. They see to it that the kitchen is clean, organized and well stocked; and that the equipment is properly maintained and in good condition. - Keeping an up to date knowledge of major allergens presented in current menu- Serving food accurately, quickly, and maintaining correct portion sizes to minimize food costs (with a smile!)- Maintaining knowledge of current promotions- Balancing short ticket times with cleaning tasks throughout shift to ensure a clean and safe working environment- Washing dishes with both a chemical sanitizer and a three compartment sink- Ringing up customers and giving accurate change with cash payments, as well as troubleshooting problems with card payments.- De-escalating frustrated customers with empathy, and finding a solution that makes everyone happy.- Being proactive in supporting other positions in the store when I had free time to make sure everything runs smoothly- Opening and closing the store as scheduled (completing all cleaning and prep tasks assigned) Skills:- Menu and recipe memorization- Basic knife skills- Basic kitchen math- Knowledge on proper sanitization procedures- Use of commercial sanitizer- Knowledge on proper food and chemical storage

Bachelor Of Business Administration - Bba, Marketing

High School Diploma