Edward Mcgerty Email & Phone Number

Cherry Hill, Nj

Cherry Hill, Nj

Philadelphia, Pennsylvania

Cherry Hill, New Jersey, United States

Haddonfield, New Jersey

Washington Township

Cherry Hill, New Jersey

Philadelphia, Pennsylvania

Philadelphia, Pa

Managed business to business collections in three markets for consulting and actuarial services provided to local, large regional and national companiesMade client contacts as per collections strategy in partnership with local Account Directors, Project Managers and ConsultantsUtilized collections tools and workflow systems to manage contacts including SharePoint, Lawson, Oracle 11i & R12 and Client Integrated System (CIS)Provided regular updates on collection activity to field finance managers through reporting and an Access DatabaseProvided various clients copies of past due invoices and supporting documents for client payment processingValidated payments made to lockbox accounts to update invoice status prior to next client contactInterfaced with other Towers Watson Financial Services teams to ensure compliance with cross-team responsibilitiesRecognized and communicate potential issues to team leader as appropriate; suggest viable solutions for improvement

Greater Philadelphia Area

Oversee daily activities of collections personnel, procedures and functionsSchedule, monitor and report on all outbound calling activity dailyResponsible for consistent application of procedures and accuracy levelsMonitor and report on aging of customer accountsMonitor and report on monthly adjustment reportResponsible for monitoring and developing projects/action plansEnsure competence and continuity of collection agents through selection, training, development, appraisals and techniquesResponsible for consistent application of progressive steps to improve performance and insure goals are metAssist with interviewing and selection process

Mt Laurel, Nj

Utilize the Access Collection System to maintain a select number of Providian credit card member delinquent accounts Contact card members in an effort to communicate with the card member in an attempt to find an equitable way for them to pay back the credit card provider in an acceptable amount of timeOrder and review credit reports for any listing of the card member's current home phone number, current place of employment or any other creditors that may be able to share contact information for the card member

Utilize the Facs Collection System to maintain a select number of credit card member delinquent accounts, including continually contacting the card members with contact numbers at home or at work that were obtained through various skip-tracing techniques. Order and review credit reports for any listing of the card member's current home phone number, current place of employment or any other creditors that may be able to share contact information for the card member.Contact telephone directory assistance for a possible listing under the card member's name or address.Communicate with the card member to inform them that a lawsuit has been filed against them in regard to their delinquent debt and offer the option of establishing an equitable way to pay back the credit card provider in an acceptable amount of time, or file an order with the court to either garnish their salary wages or put a lean on their house.

Marlton, Nj

Communicate with the card member in an attempt to find an equitable way to pay back the creditor in an acceptable amount of timeMaintain a select number of Providian credit card member delinquent accounts, including continually contacting the card members with contact numbers at home or at workOrder and review credit reports for contact information for the card memberPROFICIENCIESMicrosoft Word, Excel, Publisher, Access, PowerPoint