Edward Duffy Email & Phone Number

Suffolk, Va, Us

Chesapeake, Virginia, Us

Chesapeake, Virginia, Us

Managed data backups and disaster recovery operations for 140 person company.Installed, configured, and supported local area network (LAN), wide area network (WAN) and Internet system.Rewrote and updated group policy with new domain move and domain level raise.Performed system maintenance and upgrades, including patches, service packs, hot fixes and new security configurations.Monitored stability of network and wireless services to deliver comprehensive stability.Verified continuity of computer and telephone system services for users through technical expertise, assistance and project coordination.Planned, coordinated and implemented network security measures.Diagnosed and resolved hardware, software and network problems and replaced defective components.Developed and refined build process and configurations, and contributed to network automation.Oversaw patch testing and deployment, script network software pushes and uninstalls.Performed day-to-day LAN and WAN administration, maintenance and support.Installed, maintained and supported all network and voice-related hardware, software and communication links for design.Provided on-call support for network engineering duties.Experienced in supporting Cisco and Ubiquiti routers, switches, wireless access points and network servers.Reviewed network settings and made immediate updates, which improved overall security measures.Assigned application access, security roles and permissions.Managed all software and hardware issues for end-users.

Chesapeake, Virginia, Us

Implement cybersecurity best practices per the Defense Counterintelligence and Security Agency (DCSA) and Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs) for all aspects of system architecture in the accreditation boundary including operating systems, hardware and software.Perform security reviews, identify gaps in security architecture, document POAM's and develop risk management plans.Performs all aspects of the WDI RMF system to obtain Authorization to Operate (ATO) from DCSA.Implement information systems to comply with DoD and Federal guidelines (e.g. RMF, NIST)Develop, review, endorse and maintain Risk Assessment Reports (RAR), Security Assessment Reports (SAR) and artifacts within eMASS.

Chesapeake, Va, Us

Managed data backups and disaster recovery operations for 140 person company.Installed, configured, and supported local area network (LAN), wide area network (WAN) and Internet system.Rewrote and updated group policy with new domain move and domain level raise.Performed system maintenance and upgrades, including patches, service packs, hot fixes and new security configurations.Monitored stability of network and wireless services to deliver comprehensive stability.Verified continuity of computer and telephone system services for users through technical expertise, assistance and project coordination.Planned, coordinated and implemented network security measures.Diagnosed and resolved hardware, software and network problems and replaced defective components.Developed and refined build process and configurations, and contributed to network automation.Oversaw patch testing and deployment, script network software pushes and uninstalls.Performed day-to-day LAN and WAN administration, maintenance and support.Installed, maintained and supported all network and voice-related hardware, software and communication links for design.Provided on-call support for network engineering duties.Experienced in supporting Cisco and Ubiquiti routers, switches, wireless access points and network servers.Reviewed network settings and made immediate updates, which improved overall security measures.Assigned application access, security roles and permissions.Managed all software and hardware issues for end-users.

Chesapeake, Va, Us

Made all moves, adds, and changes involving phone numbers.Update cable records to ensure accuracy.Verified the records in the switch corresponded accurately to the cable record.Ensured proper codes were added to new phone numbers.Prepared analog and digital phones for delivery to the customer in a timely manner.Installed signal boosters for phone lines that were to distant from the CO.Installed new copper and fiber cable for voice and data communications.Ensured moves, adds, and changes were completed in a timely manner.Ensured customers were kept up to date on the status of all work being performed.Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.Researched and recommended network and data communications hardware and software.Installed and configured new devices and system components.Read blueprints and schematics to correctly place equipment.Developed expertise in communication systems cabling, circuitry and wiring through various projects for public utility companies.

Oversaw and managed operational and security requirements for numerous computers in network, related systems administration and regular maintenance.Installed equipment for data communications networks including cabling, wireless routers and telephone systems.Evaluated security measures and made recommendations to network administrator for upgrades and changes.Maintained thorough understanding of local area and wide area networking and components.Traveled to remote office locations to install nodes and implement client software rollouts.Troubleshot hardware and software to determine and rectify network problems.

Chesapeake, Va, Us

Oversaw and managed operational and security requirements for numerous computers in network, related systems administration and regular maintenance.Installed equipment for data communications networks including cabling, wireless routers and telephone systems.Evaluated security measures and made recommendations to network administrator for upgrades and changes.Maintained thorough understanding of local area and wide area networking and components.Traveled to remote office locations to install nodes and implement client software rollouts.Troubleshot hardware and software to determine and rectify network problems.

Washington, Dc, Us

Identified and solved technical issues using variety of diagnostic tools and tactics.Monitored 5 Windows NT servers, network connections, firewalls and corporate filters to maintain maximum up-time and functionality.Managed shipmates expectations of support and technology functionality in order to provide positive user experience.Installed, modified and repaired software and hardware to resolve technical issues.Addressed all questions and concerns from end users regarding all programs.Built and provided basic end-user troubleshooting and desktop support on Windows and Unix systems.Provided Tier 1 IT support to non-technical internal users through desk side support services.Performed tests of functionality, security and performance of different workstations and devices.Loaded software, granted permissions and configured hardware for new employees as part of onboarding process.Installed, tested and operated radio equipment, adjusting settings to achieve clearest transmission.Maintained accurate documentation of messages transmitted and received.Put together and configured antennas, power sources and other equipment to establish communications.