- Worked cross-functional team to launch innovative datafication products.- Developed product requirement documents with user stories.- Conducted market research, identifying trends and opportunities for product differentiation.- Collaborated with product design to integrate new products into current UXUI design.- Collaborated with cross-functional teams to develop go-to-market and product strategy.- Streamlined product development by fostering strong R&D collaboration.-… Show more - Worked cross-functional team to launch innovative datafication products.- Developed product requirement documents with user stories.- Conducted market research, identifying trends and opportunities for product differentiation.- Collaborated with product design to integrate new products into current UXUI design.- Collaborated with cross-functional teams to develop go-to-market and product strategy.- Streamlined product development by fostering strong R&D collaboration.- Improved product alignment by utilizing Snowflake DB & Looker dashboards for data-driven decisions.- Aligned product development with customer needs.- Boosted diversity and inclusion efforts by being a co-lead of the Employee Resource Group focused on disabilities. Show less

- Utilized agile methodologies within a geospatial SaaS, resulting in efficient sprint execution, improved team collaboration, and accelerated product development.- Part of a team at Enview to be a successful start-up, resulting in its acquisition by Matterport in January 2022.- Created initiatives, epics, and stories in Jira with acceptance criteria for an effective understanding of product development.- Helped to prioritize Jira tasks within the sprint planning by implementing… Show more - Utilized agile methodologies within a geospatial SaaS, resulting in efficient sprint execution, improved team collaboration, and accelerated product development.- Part of a team at Enview to be a successful start-up, resulting in its acquisition by Matterport in January 2022.- Created initiatives, epics, and stories in Jira with acceptance criteria for an effective understanding of product development.- Helped to prioritize Jira tasks within the sprint planning by implementing agile processes and refining backlog. Show less

- Created accurate lidar and photogrammetry products, consistently meeting and exceeding contract requirements for satisfied clients.- Effectively managed key accounts by maintaining open communication and building relationships to ensure timely delivery of all projects.- Prepared comprehensive documentation to demonstrate the accuracy of lidar and photogrammetry projects.- Consistently met tight deadlines and exceeded project goals, resulting in client satisfaction.

- Utilized advanced geospatial tools to identify and solve complex issues.- Improved analysis by synthesizing knowledge from software, hardware, and engineering departments.- Successfully conducted beta testing and provided valuable feedback, resulting in increased efficiency for internal software development.- Enhanced lidar sensor training program, resulting in increased customer satisfaction and improved lidar knowledge for the customer.- Ensured timely production of new… Show more - Utilized advanced geospatial tools to identify and solve complex issues.- Improved analysis by synthesizing knowledge from software, hardware, and engineering departments.- Successfully conducted beta testing and provided valuable feedback, resulting in increased efficiency for internal software development.- Enhanced lidar sensor training program, resulting in increased customer satisfaction and improved lidar knowledge for the customer.- Ensured timely production of new sensors by analyzing and validating lidar data to contractual obligations, leading to improved quality and customer satisfaction.- Improved customer confidence in hardware performance by creating comprehensive conformance documentation.- Improved customer satisfaction by providing timely and accurate support for complex hardware and inquiries.- Collaborated with R&D team in developing new products, resulting in successful launches of new lidar sensors.- Successfully delivered lidar sensors and trained customers, leading to improved customer satisfaction while meeting 100% of the contractual obligations.- Stayed current with market trends in the lidar and aerial mapping industry. Show less

- Maximized client satisfaction and revenue by effectively managing and supporting 13 clients in both airborne and land divisions.- Streamlined customer support processes by organizing and tracking service tickets in a CRM.- Successfully bridged the gap between clients and product development, resulting in increased client retention.- Increased customer satisfaction by assisting the customer with the successful operation of Optech hardware and software.- Increased customer… Show more - Maximized client satisfaction and revenue by effectively managing and supporting 13 clients in both airborne and land divisions.- Streamlined customer support processes by organizing and tracking service tickets in a CRM.- Successfully bridged the gap between clients and product development, resulting in increased client retention.- Increased customer satisfaction by assisting the customer with the successful operation of Optech hardware and software.- Increased customer satisfaction through creating and executing comprehensive virtual and on-site training programs.- Maximized customer satisfaction by successfully delivering sensors and providing comprehensive training.- Drove an increase in client satisfaction by leveraging industry trends to provide tailored recommendations and solutions. Show less