Edward Mullins Email & Phone Number

ResponsibilitiesResponsible for analysing common issues producing recommendations and action plan to improve performance across the business. To devise and deliver change of behaviour to embrace new ways of working. Responsible for the development of Area Managers and Store teams in understanding and delivering improved performance in food safety.Creating training tools to launch the business strategy around food safety. Influencing the key stakeholders in the delivery of the programme. AchievementsSuccessfully Implementation and delivery of the “Strive for Five” programme across the business. Devised Training awareness tools for delivery across the business.Devised training modules for delivery across the business.Developed a training film presentation to train food safety across the business.Devised a Safety week for the business focusing on delivery and awareness of food safety.Devised cleaning routines for delivery across the business.Devised procedural compliance including; Guidance Flow chart, uniform guidelines, signage requirements.

Job Purpose:To deliver the maximum level of sales and profitability. To deliver operational excellence through engaging and developing colleague performance and capability. To ensure the business responsibilities relating to legislation and internal policy are maintained.Key AchievementsSuccessfully integrated Co-op stores from Detroit acquisition. Coaching the Store Manager and the team on new procedures whilst engaging the team for a harmonious transition. Successfully implemented selected stores through Miami trial programme. Coaching colleagues on fresh food and the key changes operating with the range that was introduced by this programme. Rolled out and devised review process to Store Managers and colleagues across my area. Developed Meeting for all the Area Managers in the region to roll out on marginal gains.Coached, developed and mentored high performing Store ManagersDesigned and developed Engagement development package resulting in improved engagement on my Area and the RegionExperienced Assessor for competency based InterviewsConfident clear and engaging presentations of business objectives and initiative to large audiences of peers and colleaguesExperienced in dealing with employment related issues Successfully launched a number of refitted stores.

Job Purpose:To deliver the maximum level of sales and profitability. To deliver operational excellence through engaging and developing colleague performance and capability. To ensure the business responsibilities relating to legislation and internal policy are maintained.Key Accountabilities:To manage and deliver an area sales plan, by taking advantage of all business opportunities including competitor targetingTo develop effective managers for the areaTo manage the profitability of the areaTo manage the Area in ensuring the businesses retail operational standards are fully implementedTo manage the Area by maximising the property and stores capabilityTo work closely with local community and develop strong linksTo engage with the customer base and lead a team with them at the forefront of operationsTo deliver HR policy and initiatives within the areaKey AchievementsDeveloped Team Manager Development Program to successfully promote colleagues from Team Manager to Store ManagerDeveloped the Interview and recruitment Process for the Team Manager Development ProgramOversaw a Team Manager development program which successfully saw promotions to Store Manager Coached, developed and mentored high performing Store ManagersPerformed the Role of Talent Ambassador for the Regional Team plying a critical part in planning our approach to Internal TalentDesigned and developed Engagement development package resulting in improved engagement on my Area and the RegionExperienced Assessor for competency based InterviewsConfident clear and engaging presentations of business objectives and initiative to large audiences of peers and colleaguesExperienced in dealing with employment related issues Successfully launched a number of refitted stores following significant investment to deliver an improved offer to our customer and store performance

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Job Purpose:To provide leadership in a food Store. To deliver maximum level of sales and profitability. To deliver operational excellence through, great leadership, great engagement and development of colleague performance, capability and behavioural competences. To ensure that the Societies responsibility relating to legislation and internal policies are upheld. Key Accountabilities:To Lead and deliver an Store sales development planTo Lead the profitability of an Food StoreTo uphold the Societies retail operational standards of execution and deliverTo develop positive, collaborative member and community relationshipsTo lead and deliver HR policy and initiativesTo deliver a profit and loss account and achieve budgeted profitability.Key AchievementsConsistently delivered key accountabilities including sales performance, financial performance, customer satisfaction, and engagement.Mentor Manager for New and developing Store ManagersWas responsible for all store refits within area.Won Regional Store of the Year (South Midlands Co-operative) on Three OccasionsOpened New Store developmentManaged Two Flagship Stores Nominated Finalist at Retail Industry Awards