Redcoat Media is all about empowering security companies to grow their revenue and show a significant ROI from your Marketing budget. By crafting unique, vibrant, and results-driven marketing and sales strategies we can take you from unheard of to the company people are watching. We're on a mission to make your brand shine like a supernova and captivate your audience in ways they never imagined.

I am the West Coast Sales and Marketing Director. I manage the Western Region Business Development Team covering approximately 16 states and work in partnership with the Western Regional Vice President of Operations on all operational business matters that affect our customers and partner accounts.This role assumes the responsibility of the following:• Generate new business on Western Half of the United States.• Maintain and grow client relations and retention; serve as primary corporate-client liaison responsible for ensuring customer satisfaction at both corporate and field levels.• Responsible for planning and implementing a focused Business Development strategy.• Debrief contract requirements to servicing field offices and regional representatives; interpret rules and regulations; present ideas both orally and in writing; organize and plan projects or events; formulate questions and generate thoughtful and reasonable answers to issues• Top company sales producer (Invited to Presidents Club in Madrid, Spain)• Advise CEO and SVPs of Positive Account Strategies. • Oversee Healthcare Security Business Development Nationally.• Oversees business proposal development.• Participates in 50% travel nationwide.• Project management; implement standard security operations at each client facility, and ensure compliance through quarterly visits.• Public Speaker at industry events to promote company and Industry awareness.• Active in many security associations such as IAHSS and ASIS.• Provide leadership and motivation to operations and administrations teams.• Lead Transition and Operational teams.• Contract and budget compliance; ensure that contract-required training and screening elements for security personnel have been met; quality assurance and contract compliance.• Create customized security programs based on Up-to-date security and business best practices.• Adapted to both team and autonomous manager styles as needed.

I excelled at building strong and loyal relationships by consulting, advising and partnering with our customers. So they understand their options when selecting the best security program available to their budget. Role includedAnalyzing the requirements of formal Requests for Proposal (RFP), Requests for Information (RFI), etc. and decide what information needs to be included in the proposal.Developing proposals for all accounts.Coordinating with field offices and Headquarters as needed.Meeting required deadlines.Making initial and follow up calls to prospective customers for purpose of scheduling sales appointments.Created marketing letters and other materials for prospective customers.Attended self-generated sales appointments, educating potential customers on company's services.Maintained database of prospective customers recording contact history and future activities.Planned and prepared PowerPoint presentations for sales calls and board/committee presentations.

Support California Regional and Los Angeles Senior Management with:Manage and continuously developed subordinates which are direct/indirect reports.Interacted with all levels of management to ensure successful daily operations are met.Maintained positive working relationships with the community to ensure successful client relationships.Ensured that G4S contract requirements, training and development have been followed.Managed the General Manager's safety program with assistance from the Operations Manager through this program rapidly and thoroughly address any safety incidents.Certified compliance to G4S systems and procedures such as SecureTrax as well as accurate time & attendance disciplines and corrections.Addressed any issues, provide feedback to ensure that the needs of each individual client are heard and are being met.Documented, revised and advised action plans to improve scheduling performance and function as it pertains to NBOT and fulfilling client relationships.Maintained frequent and positive contact with subordinates, customers and the general public to ensure interactions are align with the G4S core values.Reviewed Key performance indicators on a day-to-day basis in order to maintain control over operations.Coordinated with Human Resources and Labor Scheduling on new hire availability, qualifications and schedule as needed.Provided equipment to new employees or replacement to existing employees as necessary to ensure full contract compliance for the customer.Attended weekly meetings with Office Management, Human Resource Management, and labor scheduling to align operational goals.

Responsible for running the Milton Keynes Region from the Northampton office. Key duties included business development, providing excellent levels of customer service to my clients and recruiting teachers and support staff .

Project/Business Development Manager for G4S Kuwait, in the Middle East. During this time his portfolio of clients included Banks, U.S. Military bases and logistical sites, Hospitals, Hilton 5 Star Hotel, Oil Refineries, Warehouses, 26 Apartment complexes, with a direct-line management of 8 supervisors managing 450 Officers. Role included:Responsibility for the on-time and on-budget completion of the project.Ensured that the requirements of the contract and the customer are fulfilled.Served as the primary contact for the customer on issues related to the contract.Enforced a strict safety program that focuses on accident prevention. Maintains a safe work environment for employees, subcontractors, visitors, and the general public. Monitored compliance with the company’s safety policies.Ensured that all activities on the project are conducted in such a way that protects company assets and adhered to company policies and procedures.Managed the preparation of strategic plans, budgets, reports, and financial forecasts.Managed the staff at the project location to include hiring, training, evaluating, counseling, and, if necessary, terminating. Assessed manpower needs and adjusted the staff appropriately.Other duties as assigned by the General Manager of the Country.