As an accomplished Account Manager, I have managed a diverse portfolio of over 20 clients across 10 countries in Central America and the Caribbean Islands. Through strategic planning and execution, I successfully increased sales from $400k to $1.2M in the first quarter alone, with continual growth quarter after quarter. I also played a key role in improving margins from 18% to 22% over time.In addition to driving revenue growth, I excel in problem-solving and delivering outstanding customer service. In my previous role, I recovered $700k in outstanding debt within the first month and identified operational inefficiencies that were causing friction, collaborating with my team to find solutions while maintaining a customer-first approach.I also have experience working closely with cross-functional teams, such as IT and Marketing, to drive business success. For example, I worked closely with the IT department to resolve friction in the sales process, leading to faster and more efficient sales team performance. I also collaborated with the Marketing team to identify and address negative workplace culture, proposing a solution that would foster a positive, productive work environment for all employees.Overall, I am a results-driven professional with a proven track record of success in driving growth, optimizing processes, and delivering excellent customer experiences.

Increased sales by procuring new business opportunities in South America with target focus in Southern Cone.Processed orders; handling all logistics, finance and account managementIncreased sales year over year accomplishing overall healthy revenue by increasing product margin and decreased logistical cost, increased credit terms with all suppliers, oversaw all financial projections and analysis while decreasing operational costAdded suppliers to increase catalog of products