Edward Parrilla Email & Phone Number

Raleigh, Nc, Us

Basking Ridge, Nj, Us

Mobile Private Network (MPN) Engineering GroupNetworking Engineering GroupNetwork Automation and Planning

Provided Tier-IV support for Cisco's EPC equipment: PCRF, DRA, ASR-Assisted customers in problem analysis and prevention-KPI analysis-SME in DRA, PCRF, VNF, docker, micro-services, Hypervisor, VMWare, RHEL, Openstack-Outage recovery and root cause analysis presented to customer

Accomplished continuos software delivery for commercial use, resulting in great customer satisfaction and low Bug report Software testing with Agile methodology.Scrum-master for system testingNetwork virtualization with Dockers, microservices.Datacenter deployment with VmWare, Openstack, RedHatPacket core for wireless PCRF, DRA, shell scripting, automation tools: Ixia, DsTest(Devsolutions), star-osTicketing system for BUG report. Opened tickets and follow until closure

Cisco Customer Lab for ATT in PCRF-LTETesting new releases of Cisco Policy Manager (CPM) for PCRF, PCEF, PAS, BM,

Richardson, Tx, Us

Successfully delivered availability of eNB for commercial use, resulting in cost reduction for the Wireless CarrierWorking with Samsung MMBS sites, that are being deployed to Sprint's LTE network in Chicago.Assisting field engineers from the Samsung BSM/LSM.

Lombard, Il, Us

Customer support assistance in the WiMAX Network worldwide.Executed outage recovery for WiMAX systems worldwide.Provided outage analysis reports for internal and external customers.Triage critical calls identifying the source of the problem and provide resolution.Collected and analyzed logs from CAPC, EMS, NBBS, NMS, AP to identify root cause of the problem and provide resolution.Authored solutions and procedures.Led efforts to resolve critical issues in the WiMAX networks.Worked with third-party vendors to speed resolutions of software/hardware faults.Supported NBBS system deployments.Supported customer and local team in new deployments and upgrades.Supported maintenance window activities for testing, troubleshooting, upgrades and new installations

Espoo, Southern Finland, Fi

Customer support, that reduced the lifecycle of a trouble-ticket and increased customer satisfactionSupported the WiMAX systems worldwideExecuted outage recovery for critical issuesProvided root cause analysis report for CAPC, EMS, BTS issuesInterfaced with third party vendors to speed the resolution of critical issues as well as the delivery of new featuresReviewed and created MOPs for use of the local team and customer during upgrade or new field installations.Supported customer and local team during the upgrade or new field installation of software to assure smooth completion or to escalate to resolution if a problem was found

Chicago, Illinois, Us

Supported customer MSC ( Motorola EMX) worldwideAssisted customer in critical resolution problemsSupported MSC greenfield installationsSupported SS7/C7 problemsProvided Outage recovery for CDMA Motorola networks around the worldAuthored several solutions to improve problem resolutionSupported new CDMA-BTS deploymentsSupported system upgrades in MSC/BTSCreated databases for the MSC and BTS

Chicago, Illinois, Us

Deployed two Motorola-MSC green fields deployments and supported the operation and implementation of these new MSCsCreated documentation for the operation and implementation of the MSCSupported the translation team for Telefonica's Numbering plan in PeruWorked in the planning for the ANSI41 migration.Led the SS7/C7 Network deploymentLed the Y2K team in Peru and LATAMIn charge of the Upgrade of the MSCs

Master Of Business Administration - Mba, Finance, General

Master, Master In Science Telecommunications

Certificate, Technical Ip Professional

Bachelor'S Degree, Electrical And Electronics Engineering

Not Completed, Mechanical Engineering

Master Of Science - Ms, Computer Systems Networking And Telecommunications

Education record

Education record