• Reviewing student hire packets to streamline hiring eligibility for HR• Inspecting and processing school credit card charges, reimbursements, mileage,conference expense, and conference advance forms submitted by CSM faculty• Managing CSM Business Office email, and maintaining communication and problemsolving between parties for the purposes mentioned above

• Closely working with CHLA to determine the causes and fixes for hospital no-shows• Cleaning raw data to prepare and conduct analyses on patient data• Matching patient zip codes with CHLA appointment ID’s and calculating travel timesbased on appointment time and day to incorporate in the no-show predictive model

• Extracted and refined risk factor segments from company 10-K filings to prepare cleantext files for analysis• Performed name-entity recognition on text files to identify and categorize key entitiesand risk factors• Performed comparative analysis on extracted texts to highlight prevalent risk factorsacross 10-K filings to determine the most common risk factors

• Enhanced scholastic articles for publication, specializing in proofreading, editing andcitation in Overleaf ensuring adherence to academic standards and enhancing thecredibility of research publications• Organized International Classification of Diseases (ICD) codes, aiding in efficient datapreparation and streamlining data preparation processes crucial for subsequent analysisand research accuracy• Analyzed Healthcare Cost and Utilization Project (HCUP), providing data for academicresearch projects by contributing to the collection, analysis, and interpretation ofhealthcare research data, thereby supporting pivotal research outcomes

• Developed comprehensive software guides, improving productivity within the StudentHousing Office• Led the research and planning phase for the overhaul of the Student Housing Office’swebsite infrastructure• Crafted engaging social media content using Canva, enhancing

● Performing contact tracing for COVID-positive LMU students and faculty● Making reports to LA county regarding LMU’s COVID outbreaks● Providing guidelines and resources for COVID-positive cases via email and phone

• Translated project proposals from Mandarin to English• Conducted market research for collaborations and company projects• Contributed ideas for company podcast and social media channels

• Used MS Excel to record consumer profiles and add spreadsheets to company resources• Communicated with customers and suppliers via email, telephone and fax in both English and Chinese• Used QuickBooks to create invoices and create bill payments

• Used MS Excel to work on shipping and bookkeeping with data entry• Communicated with customers and suppliers via email, telephone and fax in both English and Chinese• Conducted internet and database market research projects on competitors as well as potential partners

•Assisted teachers in helping young Chinese students learn English• Conversed with faculty and students in both English and Chinese• Organized, conducted, and led activities among students in Chinese and English