Implementing policies and procedures in the Adult Services field. Implementing systems and processes in order to grow and scale our program.

-Ensured that customer arrived safely and timely to their destination while creating customersatisfaction.-Created Excel spreadsheet and maintained files to track mileage, maintenance, andmiscellaneous expenses.-Planned daily for flow of traffic, accidents, weather, and other mitigating factors to be effective.-Effectively managed 92 rides daily, with a high approval rating from clients.

-Day-to-day supervision of 20-25 associates and their metrics including attendance, quality control, handle time, and skill building.-Identify performance related issues and developing action plans for improvement, corrective action, risk mitigation, and team building.-Ensure high quality service to our customers meeting contractual deliverables within the time sensitive deadline expectations.-Conduct team meetings to ensure expedient communication of relevant information, schedule and organize team activities.

-Conduct daily visual inspection and maintain records of facility repairs and safety issues.-Assisted in training by providing proper instruction to new employees in their duties andprocedures.-Use reports to account for inventory, damage to stock, location changes.-Inspect and maintain cleanliness of 15,000 square foot fitness facility.-Receive, store, and issue supplies and compiles stock records of items in stockroom.

-Promptly responded to customer inquiries and assisted customers in locating products.-Completed daily inventory of backroom ensuring product was always available on sales floor.-Assisted in training by providing proper instruction to new Walmart employees enhancing theirabilities.-Increased customer sales by creating features that were of high demand or for the season.-Planned for special events and holidays including Black Friday, and Christmas.-Checked metrics daily for sales, productivity, revenue, and ordering.

Effectively assisted patrons at the Jerry Falwell Library with various requests.-Utilized HAZMAT cleanup procedures while cleaning HAZMAT material and safety instruction tothe customers and employees.-Greeted and welcomed clients with a warm, friendly, and positive attitude.-Coordinated the repair and maintenance of offices and conference rooms within the JerryFalwell Library.-Properly inventoried all HAZMAT cleaning equipment and maintained the proper labeling andclassification.-Implemented proper check out procedures for cleaning equipment and maintenance.

- Accounted for more than 5,000 radio communication assets valued at 15 million dollars.- Created and implemented communication curriculum to provide training to more than 600 officers, enhancing their knowledge of communication assets in the Marine Corps and how to best utilize them in a combat aspect.-Supervised and mentored employees with different diverse ethnic backgrounds, to enable them to be an effective team in accomplishing daily, weekly, and monthly goals. -Worked as part of a Help desk supervising and completing various work requests software, hardware, networking issues, etc... and was professional interacting with the customers who submitted the tickets.-Created and established a maintenance cycle for communication items in need of repair and ordered parts.-Created HAZMAT policies and procedures in accordance with state and federal regulations, inventoried all HAZMAT Material and updated the Safety Data Sheets of all chemicals accounted for. -Created spreadsheets, personnel folders, filing, scheduling appointments and required semi-annual training for the Marines.-Accounted, maintained and properly disposed of batteries of various kinds, in accordance with the HAZMAT policy and procedures. Batteries worth an estimated $500,000.-Maintained a Secret Security clearance. -Created communication plans and requested the proper radio frequencies for training for HF, VHF, UHF, and SATCOM assets.-Experienced in Microsoft Office, Oracle based systems, and other computing software and hardware. -Mentored 100+ employees enhancing technical and tactical knowledge, improving unit readiness, and implemented higher education.- Accounted for over 6,000 pieces of Radio Equipment valued over 100+ million dollars without a single radio loss.- Provided communications support to maintain high unit readiness for 1,200 employees.-Instructed 200-400 Officers with diverse backgrounds in team building, leadership, and communication skills.