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Ed White Email & Phone Number
Executive Director Operations Transformation
at
SMBC Group
1 work email found
@hsbc.ca
3 phones found area 604
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Executive Director Operations Transformation
Location
United Kingdom, United Kingdom, United Kingdom
Who is Ed White? Overview
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Quick answer
Ed White is listed as Executive Director Operations Transformation at SMBC Group, based in United Kingdom, United Kingdom, United Kingdom. AeroLeads shows a work email signal at hsbc.ca, phone signal with area code 604, and a matched LinkedIn profile for Ed White.
Ed White previously worked as Managing Director HSBC Global ServCo at Hsbc and MD and Global Head of Wealth, Insurance and Private Bank Operations at Hsbc. Ed White holds Bsc Hons, Biological Sciences from Ulster University.
Company email context
Email format at SMBC Group
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{first_initial}{last}@hsbc.ca
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Profile bio
About Ed White
Global Leadership | Value Creation | Strategy Execution | Board Director | Regulatory EngagementInternationally experienced, Board and C Suite Financial Services leader. Strategic thinker with a passion for developing high-performing, diverse teams that deliver customer and stakeholder focused results. Global expertise in managing large functions, deep transformational change, regulatory engagement and complex operations, always focused on improving service, quality, and cost control. Open and collaborative style that inspires and motivates others to achieve ambitious goals with a reputation for talent development and inclusion. Confident communicator, with a strong network and a tenacious self-starter who thrives on challenges and solving the most complex problems.Ideal candidate for large leadership roles in company value creation, delivering operational efficiency, enhanced customer experience, regulatory engagement, organisational design, governance and advisory consulting.Board experience includes Service Companies, Trust, Pensions, Payments at an industry level and advisory in the non-profit sector.Key AchievementsDelivered Regulatory Commitments for Operational Continuity in Resolution, Financial Market Infrastructure across numerous jurisdictions and supported the Group Recovery and Resolution Planning programme.Transformed HSBC's ServCo Boards and Governance to simplify and streamline legacy constructs whilst increasing a focus on service provision and customer experience as well as completing a strategic review of the ServCo Target Operating Model.Improved service for Wealth and Private Bank customers and partners, especially during the global pandemic which saw productivity and quality increase significantly despite record volumes and challenging conditions for colleagues.Drove an organisational effectiveness programme across the Americas enabling c.$300M of sustainable saves.Led complex transformation and business process re-engineering programmes including outsourcing of securities operations, offshoring of numerous back office and telephony teams and migration of customers to digital channels.Improved engagement and performance of large teams, identifying and attracting diverse talent and building out future skills and capabilities.
Listed skills include Banking, Retail Banking, Relationship Management, Change Management, and 46 others.
Current workplace
Ed White's current company
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21 roles
Ed White work experience
A career timeline built from the work history available for this profile.
Managing Director Hsbc Global Servco
Reporting into the HSBC Group DCOO and with stewardship accountabilities for oversight of HSBC ServCo entities globally and Chairing and sitting on a number of HSBC Boards.Leading strategy, transformation and Operational Continuity as well as related Regulatory change including Separability. Providing strategic advice and tactical solutions to business.
Sep 2021 - Jul 2024
Md And Global Head Of Wealth, Insurance And Private Bank Operations
Responsible for all aspects of Operational servicing and support for HSBCs Global Wealth, Insurance and Private Bank businesses in order to deliver Customer centric services and exceptional Client experiences
May 2019 - Sep 2021
Md And Global Head Of Wealth And Private Bank Operations
Responsible globally for all aspects of customer and operational services for HSBC Global Private Banking and Wealth businesses
Nov 2018 - May 2019
Md And Head Of Operations (Hsbc Bank Canada)
Responsible for Operations teams in HSBC Canada with reporting to the HBCA COO and to Group General Manager, Global Head of HSBC Operations.Operations includes Wealth Operations, Mortgage Operations, Payment Operations, Card Operations, Operational Services (Translation, Recs, Publishing and Clearing), Commercial Banking Credit Services, Banking.
Apr 2017 - Nov 2018
Md & Head Of Operations (Hsbc Bank Canada)
Responsible for Transformation and Business Services teams in HSBC Canada with reporting to the HBCA COO and Global Head of Operations.The Transformation team deliver the largest, most complex projects and programmes for the organisation.Business Services include Wealth Operations, Mortgage Operations, Payment Operations, Card Operations, Internal.
Jun 2015 - Apr 2017
Md & Head Of Change Delivery (Hsbc Bank Canada) And Head Of Streamlining (Hsbc Tsu Americas)
Leading Transformational Change across the Canadian organisation as the businesses trusted partner. In addition, functionally responsible for Streamlining change across the Americas Region (including USA and LAM) i.e. re-engineering and organisational changes which simplify our business and then ensuring the associated sustainable saves are realised.
Mar 2014 - Jun 2015
Md & Head Of Change Delivery (Hsbc Bank Canada)
Responsible for leading the team who delivered Transformational change across the Canadian organisation in collaboration with our business partners including outsourcing and offshoring initiatives as well as key projects such as FATCA.
Apr 2012 - Mar 2014
Md & Chief Risk And Administration Officer (Hsbc Bank Canada)
Responsible for all aspects of Risk and Administration for Technology, Operations and other centralised support functions. In addition, led and executed an entity wide re-organisational programme.
Jul 2011 - Apr 2012
Md & Head Of Corporate Operations (Hsbc Bank Canada)
Responsible for all aspects of Corporate Operations e.g. Service Delivery, Call Centres, Sustainability, ISR, Operational Risk, Security & Fraud, Change Delivery, Corporate Real Estate and Procurement.
Oct 2008 - Jul 2011
Svp Operations (Hsbc Finance Company Usa)
Ran Sioux Falls, SD and Tulsa, OK Call Centres for all aspects of Collections, Recoveries, Sales, Services and Fraud for the Cards, Consumer Finance business.In addition led the entity for Operational Risk and internal policy and prudery compliance. Delivered a strategy organizational change programme too.
Jan 2007 - Oct 2008
Head Of Customer And Network Service Centres Australia & New Zealand (Hsbc Bank Australia)
Jan 2005 - Dec 2006
Senior Project Manager Mortgage And Security Service
Jan 2003 - Dec 2004
Senior Manager Operations Design & Development
Jan 2000 - Dec 2002
Workflow And Image Senior Project Manager
Jul 1998 - Dec 1999
Workflow & Image Project Manager
Jan 1997 - Jun 1998
Service Delivery Manager
Oct 1995 - Dec 1996
Project Manager
Jan 1995 - Sep 1995
Processing Manager
Oct 1993 - Dec 1994
Adp Graduate Recruit (Midland Bank)
Oct 1991 - Oct 1993
Operations Graduate Programme
Oct 1991 - Oct 1993
4 education records
Ed White education
Bsc Hons, Biological Sciences
Ulster University
Education record
Kings School, Tynemouth
Chartered Status, Finance And Financial Management Services
Institute Of Financial Services
Bsc Hons, Financial Services
The University Of Manchester
FAQ
Frequently asked questions about Ed White
Quick answers generated from the profile data available on this page.
What company does Ed White work for?
Ed White works for SMBC Group.
What is Ed White's role at SMBC Group?
Ed White is listed as Executive Director Operations Transformation at SMBC Group.
What is Ed White's email address?
AeroLeads has found 1 work email signal at @hsbc.ca for Ed White at SMBC Group.
What is Ed White's phone number?
AeroLeads has found 3 phone signal(s) with area code 604 for Ed White at SMBC Group.
Where is Ed White based?
Ed White is based in United Kingdom, United Kingdom, United Kingdom while working with SMBC Group.
What companies has Ed White worked for?
Ed White has worked for Smbc Group and Hsbc.
How can I contact Ed White?
You can use AeroLeads to view verified contact signals for Ed White at SMBC Group, including work email, phone, and LinkedIn data when available.
What schools did Ed White attend?
Ed White holds Bsc Hons, Biological Sciences from Ulster University.
What skills is Ed White known for?
Ed White is listed with skills including Banking, Retail Banking, Relationship Management, Change Management, Financial Services, Risk Management, Credit Cards, and Commercial Banking.
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