Advise government organizations seeking enterprise transformation with strategic planning and management solutions, including: strategic planning, technology strategy, risk management, supply chain management, strategic foresight, and performance management.• Led a supply chain risk analysis to assess how potential disruptions to PFAS product manufacturing and supply could impact DOD programs.• Develop a framework to help a DOD agency identify and mitigate high-risk AI use cases.• Led a team of consultants to develop employee performance management recommendations for a major government services organization. • Helped develop a risk management framework for national critical infrastructure, to include futures analysis. • As a strategic foresight SME, helped a public health agency develop an enterprise strategy for the future of equitable healthcare.

Founded a client facing operations team responsible for tier-2 SaaS application and implementation support, incident management, and communications, facilitating 10X growth in system use and adoption by over 20 major retailers• Developed support processes and worked with product teams to solve client facing problems. Improved service level agreement compliance by 20% through greater oversight and continuous improvement• Led incident response and postmortem analysis working sessions for numerous critical incidents, minimizing business impact, and reducing future risk by capturing and implementing key lessons learned• Tracked key metrics and provided analysis and business recommendations to senior management to improve the health and scalability of our product, processes, and programs• Improved and maintained system stability during rapid growth by ensuring all services had monitoring, alerting, and documented service level management criteria, risks, and mitigations prior to production deployment

Provided Congress and military leadership with risk management recommendations for a fleet of 273 ships, 3,700 aircraft, and 328,000 personnel, enabling more effective budget and policy decisions• Developed the first long-term analytic assessment of the Navy’s ability to meet complex operational requirements based on current and proposed budgets

Studied operations planning, risk management, project management, strategy, and problem solving

Designed and instructed 12 sections of three courses in writing, rhetoric, literature, and film, delivering over 488 hours of instruction and advancing 221 undergraduates towards commissioning in the Navy and Marine Corps• Identified waste and achieved $25,000 in annual utilities savings through an energy conservation program• Served on the Hiring Committee and as freshman, career, and sexual harassment prevention mentor

Managed operations for 81 aircrew and led a division of 85 personnel in the maintenance of 12 aircraft worth over $280 million, enabling over 1,450 successful missions during two deployments• Reduced unscheduled maintenance by 11%. Achieved the squadron’s best material condition rating in three years• Led humanitarian assistance missions for the 2011 tsunami and Fukushima crisis. Developed safety procedures that allowed the decontamination of 10 aircraft and delivery of 28 tons of supplies and 150 aid workers