▪ Conduct market research and customer satisfaction surveys for innovative data-driven solutions▪ Operate data pipeline building and automation with Python, results in 30% reduction in time cost▪ Provide data-backed insights through machine learning models to improve operational efficiency▪ Specialize in data consultancy services that empower organizations to leverage data▪ Deliver solutions to local universities, retail companies, think tanks, and NGOs▪ Lead the Data Science team for delivering data science insights

▪ Analyze survey data for practically all ~1,500 research projects▪ Develop new research instrument & manage survey database (~100k HK households)▪ Build data archives and retrieval systems using SQL for survey data collected since 1991▪ Analyze interviewer dialing log records (~18mil) to generate insight and streamline operation▪ Produce fieldwork cost analysis & revamp payroll system

▪ Hire, train & supervise 2 statistical assistants performing routine data cleansing, data validation & data analysis▪ Handle researches on telephone and/ or mobile survey, face-to-face interview & focus group▪ Perform statistical modeling, time series analysis, indexes building & data mining using SPSS▪ Serve clients including media, consultancy firm, universities, Government and political groups

▪ Data analyses for research projects▪ Perform statistical tests and data mining▪ Provide statistical and analytical solutions