Edward (Ed) Boyle Email & Phone Number

United States

Post Sales role leading a team of 3 Directors and 12 Team Members engaged Onboarding new accounts and locations, Ongoing Customer Support and Account Management.Onboarding included coordinating with various internal and external service providers to install SmartBar equipment and deploy proprietary technological functionality exchange data and convert into actionable insights.Account Management/Customer Success and Ongoing Customer Support responsibilities included training on the platform and driving customer engagement on how most effectively use the platform to maximize the benefits. Frequent customer contact was required to include all levels of field and corporate leadership to provide summary of results, discuss obstacles and upsell new proven features and functionality.♦ Renewed Buffalo Wild Wings contract multiple time to include new features and extended terms.♦ Onboarded over 30 new customers and +120 locations.♦ Experienced an average of 3% yield improvement on draft beer sales resulting in significant profit improvements.♦ Launched SmartOrders (new feature) into Buffalo Wild Wings, Twin Peaks, Hooters and many other multi-unit Customers and locations.♦ Hired, trained, and promoted 6 team members in Onboarding and Account Management roles.

United States

Using data & technology to Build Revenue and Optimize Gross Profits behind the bar! BeerBoard offers a suite of innovation, easy to execute and real time solutions designed to free up time and improve profitability.Focus was on Account Management and SmartBar engagement at 1,200+ Buffalo Wild Wings corporate and franchised locations throughout the USA. Required managing the needs of the business with the demands of corporate stakeholders and over 70 franchisees.♦ Completed Onboarding of 700 corporate and 120 Franchise locations over 12 month period. Required collaboration with various corporate stakeholders including Operations, Training, Project Management, IT and finance. Also required coordination with facilities management and multiple 3 party service providers.♦ Efforts resulted in >4% improvement in draft beer yield (a multi-million dollar impact to gross profits.♦ Coordinated platform training for over 1,400 team members.♦ Introduced (upsold) additional services including menu management functionality, tap optimization reporting, exception management and SmartOrders.

Greater Minneapolis-St. Paul Area

Red Flannel is synonymous with hard work and getting the job done! Its about doing what's right and is a symbol of consistency, clarity of purpose and authenticity - it stands for pride and integrity! Red Flannel is comfortable, stands the test of time, reminds you of what's important, and gets the job done. We provide real solutions to issues facing small to mid sized business. It's our objective to provide deployable, meaningful and measurable solutions - we're not about lots of graphs, charts or massive presentations. Just real and authentic solutions!Here's some recent projects:♦ Lead a strategic acquisition and turn around of Health and Wellness division from large bureaucracy into private company and provide long term consulting services.♦ Create CEO activity dashboard providing clear visibility into time and tactics and corresponding impact on profitability.♦ Develop relocation plan of company HQ and manufacturing facility resulting in ZERO downtime or customer service interruption.♦ Scoped and identified mid-sized private F&B business strategies and priorities impacting its ability to achieve short and long term objectives. We provide the guidance, coaching and individual mentoring needed to grow your business, develop talent and optimize profitability.Contact: redflannelconsultuing@gmail or call 612-240-0099.

Greater Minneapolis-St. Paul Area

Prestige Wine & Spirits Group is a supplier and importer of Wine, Spirits, Beer and Malt based adult beverages. The Kinky Beverage Company brand is a subsidiary of Prestige Wine & Spirits Group (a wholly owned division of Johnson Brothers Liquor Distributors). Its portfolio of products consisted of fruit flavored, malt based adult beverages. The brand was targeted to attract the millennial generation.Some key responsibilities and accomplishments: ♦ Spearheaded infrastructure and sales & business development efforts in support of the new malt based beverage portfolio and the Kinky Cocktail Brand. ♦ Lead project management process for innovation, brand development, forecasting and demand planning, sales reporting and commercialization initiatives. ♦ Lead national Marketing Agency engagement for developing advertising and social media strategy. ♦ Innovated and commericalized 3 new flavors and several new package formats. ♦ Designed, developed and implemented detailed sales reporting dashboards to provide granular level view of national, regional and market specific sales and distribution activity. ♦ Facilitated Sales Team support and provided Account Management services to distributors. ♦ Designed, coordinated and directed Business Building opportunities across all regions. ♦ Built strategy to determine geographic scale rationalization and succession planning demands.

Minneapolis, Mn

This was a entrepreneurial venture which allowed me to combine my past business leadership experience, analytical skills, operations, leadership and organizational savvy to complete the purchase and build a successful business in the Health and Wellness industry. Provided leadership and guidance to senior team and drove the focus on strategy and execution of the plan.Key roles and accomplishments: ♦ Negotiated and led the merger and acquistation of the company from a large hospital based organization into a privately held business. ♦ Re-branded organization and re-introduced business into the marketplace. Consisted of naming, brand visual identity (logo, colors, etc.), value proposition, web-presence and social media strategy. ♦ Developed multi-year marketing calendar of relevant messaging and 'call to action' marketing campaigns. ♦ Grew Sales and improved margins by focusing on customer facing activities and P&L Management. ♦ Developed and introduced 3 new business lines including Flu Shots, e-commerce platform and VO2 testing, generating $200K in new revenue and $100K in margin expansion in first year. ♦ Implemented CRM systems - Salesforce.com and others. ♦ Negotiated all contracts and managed renewal process. Maintained all contractual relationships and account management activities. ♦ Directed all Sales activities and programs designed to achieve objectives. ♦ Created new business lines resulting in revenue increases and significant margin expansion.In August of 2014, this business was acquired. All my interest in the company was included in the purchase. This transaction was completed over a 4 month period.

Minneapolis, Mn

Key member of Ardea Beverage Company, a division of local Pepsi Bottler (PepsiAmericas) and Vice President of Food Service on-premise Sales and Strategy. Served as thought leader for On Premise business development. Defined the strategy and implemented tactical steps to drive business performance. Primary liason to parent company food service leadership team. Drove integration efforts of niche functional beverage into broader beverage operation.Key roles and accomplishments:♦ Increased revenue by establishing national network of beverage distributors and managing broker agreements and relationships.♦ Established corporate communication process and long-term cross-functional planning discipline.♦ Supported launch of innovative glass bottle packaging format.♦ Built strong food service client relationships and lead all food service Account Management activities.♦ Built food service multi-year strategic plan and sales forecasts. Directed all Food Service Sales Activities.

Greater Minneapolis-St. Paul Area

Created and staffed the Research and Development department for Caribou Coffee. Responsibilities included Food and Beverage Product Development, Strategic Partnerships, Loss Prevention, Innovation and Operational Processes. Subject matter expert on current food and beverage trends impacting retail coffee industry. Developed annual G&A budget to support developmental initiatives and departmental staff of one Director, two Senior Managers and three additional support staff.♦ Innovated and launched 56 new products in three years with 70% customer acceptance rate.♦ Collaborated and created menu and ingredients for international franchise expansion in Middle East and Korea.♦ Coordinated development activities to meet annual marketing initiatives and new market/store openings.♦ Implemented comprehensive labor scheduling and staff forecasting software - established best practices for retail store labor management.♦ Developed 14 co-branded consumer packaged goods (CPG) with globally recognized brands. Products included Ice Cream, Snack Bars and Ready to Drink Coffee.♦ Created the Loss Prevention department and developed software exception based transition software.♦ Reduced cost of goods and improved store purchasing efficiency by developing a central distribution system.♦ Re-engineered store operating equipment package leading to improved speed of service, product consistency and margins.

Greater Chicago Area

Reported directly to the CEO. Profit and Loss responsibilities of $42,000,000 region including 80 retail units. Developed annual budget and G&A for nine direct reports, 80 store managers and 900 team members. Provided leadership for day to day operations. Also responsible for new store openings, market research and development, real estate site selection, recruiting, hiring and performance management.♦ Consistently delivered positive "comp" sales and above average comp sales "flow-through" and margin expectations.♦ Orchestrated new market/store marketing activities and grass roots promotional campaigns.♦ Maintained below industry average team member and store management turnover.♦ Opened 3 markets in highly competitive environment and achieved sales and profit expectations.♦ Established minimum operating labor standards and staffing depth standards.

Northern California

Managing Partner with full line and staff responsibilities, including P&L, strategic planning, staffing, sales and operations.

Bachelor'S Of Science, Marketing/Management, 3.6

Activities and Societies: Country Club Managers of AmericaStudent lead organization focused on careers in the County Club industry.

Business, Business Administration, 3.0

Activities and Societies: University of South Carolina Alumni Association - Student Alumni ContactWorked with the Alumni Association.