Program Coordinator for Computer and Network Security at WU newest site in New Jersey. The new site is the Joint Base-McGuire AFB, Fort Dix, and Lakehurst Naval Air Station (JB-MDL). Teaching at Dover, New Castle, and JB-MDL campuses. Updating program with new textbooks with more hands-on focus.

IT migration project for Siemens Healthcare Diagnostics Implemented IS security policy and proceduresDeveloped & implemented quality assurance procedures Facilitated change management processImplemented business process improvement Learning and comprehending new systems and methodsCommunication skills to support users of all computer ability levels

IT consultant on a variety of positions requiring desktop and network technical skills. Good interpersonal skills were definitely required and executed.

Variety of assignments requiring computer, network, and interpersonal skills. Worked independently and lead team assignments.

Deployed process improvement procedures Provided real-time solutions to customer needsUtilized troubleshooting tools for resolving computer problems Enhanced customer service responsiveness Provided remote customer support Documented customer service for tracking and process improvement

Project management experience to enhance business operationsProject lead for system migration from in-house to service bureau processingDeveloped and implemented information systems security policies and practices.Successfully learning and comprehending new systems and methodsCommunication skills to support users of all computer ability levelsContributing to design and implementation of quality control Building good relationships with hardware and software… Show more Project management experience to enhance business operationsProject lead for system migration from in-house to service bureau processingDeveloped and implemented information systems security policies and practices.Successfully learning and comprehending new systems and methodsCommunication skills to support users of all computer ability levelsContributing to design and implementation of quality control Building good relationships with hardware and software vendorsTeam lead for business continuity and disaster recovery planning Show less