Edward Wilson Email & Phone Number

Laurel, MD, US

Washington, District Of Columbia, United States

Annapolis, Maryland, United States

Annapolis, Maryland, United States

- Created help desk tickets, troubleshot and resolved desktop issues.- Developed and tested new product offerings prior to release to assist development team in bug identification.- Offered new customers training to reduce frustration and improve customer satisfaction.- Resolved diverse range of technical issues across multiple systems and applications for.

- Answered and responded to phone inquiries and radio communications relating to building security and emergency or crisis situations.- Questioned callers to determine locations and nature of problems to determine type of response needed.- Secured personal and company goods against robbery, vandalism and illegal entry.- Placed necessary outgoing calls to.

Sparrows Point, Maryland

- Identified and resolved process issues to drive optimal workflow and business growth.- Performed quality assurance checks to help company create products and services that met needs, expectations and requirements of customers.- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.- Surpassed team.

Abingdon, Maryland

- Completed vehicle inspections prior to service and after completion to assess damage.- Used steam cleaning equipment to remove dirt from engine and engine compartment.- Vacuumed interiors of vehicles to remove dirt and debris.- Washed, waxed and buffed vehicle bodies for professional shine.- Inspected interior and exterior of vehicles for cleanliness and.

Middle River, Maryland

Receive and count stock items, and record data manually or using computer. Pack and unpack items to be stocked on shelves in stockroom, warehouses, or storage yards. Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors. Examine shipment contents and compare with records such as.

Bachelor'S Degree, Cybersecurity Technology

High School Diploma