Edward Li is a Information Security Officer | PCI DSS Compliance Expert at Dover District Council. He possess expertise in os x, photoshop, ios, mac, computer hardware and 25 more skills. He is proficient in Cantonese and Hakka. Colleagues describe him as "I had the pleasure of first meeting Ed during my induction period at Saga. I sat in with the Service desk team and was lucky enough to join him for an hour or so. His warm and friendly demeanor on the phones made our colleagues calls into the service desk enjoyable and from listening in on calls I found most colleagues knew of Ed and were always over the moon to be put through to him when raising an IT issue at Saga. That I feel is a very special skill to have in general! He was always very professional on the phone and wrote some of the best tickets that I sometimes had to work on as a developer in another team within the company. Not only is his professional skill obvious, his attention to detail is amazing and his positive attitude doesn't just apply to his work but to how he treats the people around him! A real asset to any workplace" and "I have worked with Edward and his customer service skills are second to none, putting customer needs above all else. He remains professional and reliable achieving great results"