Partner - Owner
CurrentProvide small business solutions and support. Evaluate small business processes and deliver customized technology solutions to meet the clients needs.
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@hpe.com
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11 phones found area 918, 417, 972, and 650
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Ed Phillips is listed as Partner - Owner at Trigent Technologies, LLC at Trigent Technologies, a company with 8 employees, based in Rogers County, Oklahoma, United States. AeroLeads shows a work email signal at hpe.com, phone signal with area code 918, 417, 972, 650, and a matched LinkedIn profile for Ed Phillips.
Ed Phillips previously worked as Partner - Owner at Trigent Technologies and CSR - Sabre System Owner at Hewlett-Packard. Ed Phillips holds Bseet from Devry Institute Of Technology.
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AeroLeads found 1 current-domain work email signal for Ed Phillips. Compare company email patterns before reaching out.
An Information Technologies Professional with over 35 years of technical project and leadership experience with a focus on customer service and delivery. Experienced in understanding, managing and explaining complex systems and dependencies.Specialties: Led business integration projects during acquisitions and mergers.Improved Service Desk practices and processes annually.Developed SLA’s for key customers and departments.Performed customer interviews and service presentations.Created an outsourcing project that enhanced the Service Desk supportLed the Sales Force Automation project for Service Desk and contract support. Off shored Level 1 support so domestic support could focus on more technical issues.
Listed skills include Ethernet, Microsoft Exchange, Network Administration, It Management, and 45 others.
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Bartlesville, OK
Provide small business solutions and support. Evaluate small business processes and deliver customized technology solutions to meet the clients needs.
To ensure excellence delivery of contracted services through incident management, problem management, service requests, coordinate changes between EDS and the client. Change control for the responsible environment, review changes, evaluate risk, approve or reject change and communicate changes. Monitor and track performance levels in conjuction with SLA.
Linux, HP's Non Stop Kernel, and Solaris support for Sabre's Travel Engine. Implement new baselines for testing and promote tested enviroments to production. Provide monitored and level 2 support for these enviroments along with system management improvements and automation.
Provided project support for Help Desk outsourcing, lead the client's efforts to outsouce internal Help Desk functions. Developed project plan, support documentation and execution.Reduced MTTR by creating knowledge base life cycle.Off shored Level 1 support so domestic support could focus on more technical issues.
Created web base ScoreCard application for Global Network Management.Integrated FOTS alerts with house keeping alarms into one statistical database.Developed an automated FCC reportable statistical webpage.Automated MTTR and Trouble Ticket measurements.Developed an PHP/MySQL base trouble ticket system.Sr. System Administrator for five SUN E10K domains.
Managed and developed on-line shopping services.
Provided direct leadership for 50+ Technical Service Desk employees.Developed and implemented business integration projects during acquisitions and mergers.Created improvement plans for Service Desk best practices.Worked with Business Units to help meet IT business needs.Developed SLA’s for key customers and departments.Performed customer interviews and.
Other employees you can reach at trigenttech.com. View company contacts for 8 employees →
Andrew Johnson
Colleague at Trigent TechnologiesTulsa Metropolitan Area, United States
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Sai Avani
Colleague at Trigent TechnologiesDelhi, India, India
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Sachin C
Colleague at Trigent TechnologiesBengaluru, Karnataka, India, India
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Pradeep Kumar
Colleague at Trigent TechnologiesHoskote, Karnataka, India, India
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Sireesha Siri
Colleague at Trigent TechnologiesBengaluru, Karnataka, India, India
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Lynette Phares
Colleague at Trigent TechnologiesOwasso, Oklahoma, United States, United States
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Quick answers generated from the profile data available on this page.
Ed Phillips works for Trigent Technologies.
Ed Phillips is listed as Partner - Owner at Trigent Technologies, LLC at Trigent Technologies.
AeroLeads has found 1 work email signal at @hpe.com for Ed Phillips at Trigent Technologies.
AeroLeads has found 11 phone signal(s) with area code 918, 417, 972, 650 for Ed Phillips at Trigent Technologies.
Ed Phillips is based in Rogers County, Oklahoma, United States while working with Trigent Technologies.
Ed Phillips has worked for Trigent Technologies, Hewlett-Packard, Electronic Data Systems, Lionbridge, and Mci.
Ed Phillips's colleagues at Trigent Technologies include Andrew Johnson, Sai Avani, Sachin C, Pradeep Kumar, and Sireesha Siri.
You can use AeroLeads to view verified contact signals for Ed Phillips at Trigent Technologies, including work email, phone, and LinkedIn data when available.
Ed Phillips holds Bseet from Devry Institute Of Technology.
Ed Phillips is listed with skills including Ethernet, Microsoft Exchange, Network Administration, It Management, Integration, Linux, Data Center, and Cisco Technologies.
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