Service Desk Analyst
Current
Aug 2015 - Present
AeroLeads people directory · profile
Edwin Aleman Email & Phone Number
Service Desk Analyst
at
Genentech
2 work emails found
@gene.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Service Desk Analyst
Location
San Francisco Bay Area, United States, United States
Who is Edwin Aleman? Overview
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Quick answer
Edwin Aleman is listed as Service Desk Analyst at Genentech, based in San Francisco Bay Area, United States, United States. AeroLeads shows a work email signal at gene.com and a matched LinkedIn profile for Edwin Aleman.
Edwin Aleman previously worked as Security Officer at Professional Technical Security Services, Inc. and Technology Support Intern at Kkr. Edwin Aleman studied at Year Up Bay Area.
Company email context
Email format at Genentech
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{first}.{last}@gene.com
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AeroLeads found 2 current-domain work email signals for Edwin Aleman. Compare company email patterns before reaching out.
Profile bio
About Edwin Aleman
Edwin Aleman is a Service Desk Analyst at Genentech. He possess expertise in microsoft office, microsoft word, powerpoint, customer service, teamwork and 11 more skills. He is proficient in English.
Listed skills include Microsoft Office, Microsoft Word, Powerpoint, Customer Service, and 12 others.
Current workplace
Edwin Aleman's current company
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5 roles
Edwin Aleman work experience
A career timeline built from the work history available for this profile.
Security Officer
Professional Technical Security Services, Inc.
- Fast paced high volume customer service work environment- Vast customer service abilities and experience- Demonstrate great skills in successfully assisting the police, firefighters, medical personnel, engineers, other security officers and management- Supplies specific and clear directions and instructions- Raise the bar and show great skill and.
May 2011 - Jul 2016
Technology Support Intern
- Provide walk-up support for 170+ end-users ranging from associates to partners, ensuring maximum operational efficiency
- Resolve and document 50-80 email tickets weekly, including hardware replacement, setting up and troubleshooting phone issues(Avaya, IPC and mobile devices), Polycom devices, and printer connectivity issues
- Perform setup and preparation for an average of 20 video conference calls weekly by checking quality of video and audio and testing presentations to ensure ample time for adjustments or troubleshooting
- Collaborated with executive assistants weekly to assess visitors’ technology needs and prepare any supplemental devices, laptops, docking stations, or peripherals
- Train and support end-users in work productivity tools
- Created daily documentation for all issues, resolutions, and processes encountered in day-to-day work therefore enabling team members to quickly identify and resolve common occurrences
Jan 2015 - Jul 2015
Student
- Intense One Year Program focused on Technology- Business Communications: skills in writing, reading and speaking- IT Fundamentals: basic understanding of all computer hardware and what they do- Corporate Computing: basic understanding in computer software- Independent Learning: Being able to study, learn and teach oneself - Professional
Sep 2014 - Jul 2015
Store / Team Member And Shift Lead
- Organized and maintained product on shelves in order to increase revenue in product sale- Sustained a neat and organized store in order to increase productivity while always keeping the cash drawer at a balanced scale of $300- Managed schedules of employees in order to increase revenue by cutting labor cost- Managed on-boarding process by training new.
Aug 2008 - Jun 2011
2 education records
Edwin Aleman education
Education record
Year Up Bay Area
Education record
City College Of San Francisco
FAQ
Frequently asked questions about Edwin Aleman
Quick answers generated from the profile data available on this page.
What company does Edwin Aleman work for?
Edwin Aleman works for Genentech.
What is Edwin Aleman's role at Genentech?
Edwin Aleman is listed as Service Desk Analyst at Genentech.
What is Edwin Aleman's email address?
AeroLeads has found 2 work email signals at @gene.com for Edwin Aleman at Genentech.
Where is Edwin Aleman based?
Edwin Aleman is based in San Francisco Bay Area, United States, United States while working with Genentech.
What companies has Edwin Aleman worked for?
Edwin Aleman has worked for Genentech, Professional Technical Security Services, Inc., Kkr, Year Up / Foothill College, and San Francisco Soup Company.
How can I contact Edwin Aleman?
You can use AeroLeads to view verified contact signals for Edwin Aleman at Genentech, including work email, phone, and LinkedIn data when available.
What schools did Edwin Aleman attend?
Edwin Aleman studied at Year Up Bay Area.
What skills is Edwin Aleman known for?
Edwin Aleman is listed with skills including Microsoft Office, Microsoft Word, Powerpoint, Customer Service, Teamwork, Microsoft Excel, Troubleshooting, and Time Management.
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