Edwin Archie Email & Phone Number

With over 10 years of work experience in the financial services industry, I have developed strong skills in process improvement, analytical thinking, and problem solving. As a senior collections manager at Cars and Credit Master, I led a team of 25 collectors and supervisors, and improved the recovery rate by 15% while reducing the delinquency rate by 22%. At Bridgecrest, I managed a loan servicing operations for over 250,000 customers, and implemented various strategies to enhance customer satisfaction, retention, and loyalty. My core competencies include business and commerce, marketing, loan servicing, and collections. I am passionate about delivering high-quality service to customers and stakeholders, and creating a positive and productive work environment for my team. I am looking for a new opportunity where I can leverage my expertise and experience to contribute to the growth and success of a dynamic and innovative organization.

Listed skills include Customer Service, Microsoft Excel, Team Building, Leadership, and 20 others.