Edwin Arredondo Email & Phone Number

Rialto, Ca, Us

Southern California

• Successfully managed over 100 individual Fleet Accounts while continuously prospecting for new clients• Supervised end-to-end fleet order process from order entry to customer delivery to ensure the highest level ofcustomer satisfaction.• Strengthened relationships with key stakeholders at 12+ fleet management companies by seeking to understandeach company's unique needs and offered tailored solutions which benefited both parties.• Developed and implemented a sales strategy to target and acquire new corporate clients in the luxury carmarket, with a focus on high-end companies and executives.• Increased fleet sales volume by 73% despite a headcount reduction of 50%.• Maintained 100% account retention rate despite loss of allocation and reduction of fleet discounts.• Identified gaps in the current fleet sales processes and developed solutions to ensure accountability and thesustainability of the department.• Leveraged sales training skills and product expertise to provide additional level of support to fleet clients notpreviously offered resulting in increased customer satisfaction.

Los Angeles Metropolitan Area

• Developed and implemented training programs that addressed the specific needs of the Western Region market,ensuring that employees were equipped with the knowledge and skills to effectively support the Audi brand andmeet customer expectations.• Achieved the highest quarterly continuous learning training completion in the country for 15 consecutivequarters.• Led the 71 Dealers and over 3,000 dealer staff to the highest training completion in the country ensuring 100% ofdealers met business fundamentals requirements.• Took initiative to cross train as a In-Dealer Training Facilitator to support the region needs and balance theworkload after headcount reduction and ensured no dealers were affected.• Successfully achieved a 92% fill rate of all on-site training courses by analyzing the needs of the region and dealernetwork while factoring turn over trends and increased demand for courses in the fourth quarter.• Collaborated with training facilitators, Area Managers, and Senior Director of Region Operations to develop atraining strategy which met the unique needs of each market within the region.• Partnered with a select team of facilitators across the country to (re)design and develop training and continuouslearning courses.• Spearheaded the design of an Electric Vehicle Specialist program to meet the increased demand of EV product expertise from Audi retail customers exploring an EV for the first time.

Woodland Hills, Ca

• Responsible for Audi Western Region certification • Develop training calendars for both sales and after sales and ensure maximum fill rate• Identify gaps and solutions in current training curriculum • Track training and certification progress of dealership staff while providing suitable reports for field teams to execute corrective action plans• Act a Subject Matter Expert for Academy LMS• Liaise with Network Development team to gather data for development of dealer training action plans• Manage vehicle fleet and budget for trainers• Monitor employee turnover and assess impact on training capacity• Coordinate with Herndon, VA office and execute new product Central Launch Training (CLT) events• Assist marketing specialist with event planning and execution• Track Audi connect® performance and develop training content

Pasadena, Ca

Downtown Los Angeles

Downtown Los Angeles

Manhattan Beach, Ca

Torrance, Ca