Solutions Engineer
Current
Jun 2024 - Present
AeroLeads people directory · profile
Edwin Au Email & Phone Number
Solutions Engineer at Washington Federal
at
WaFd Bank
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Solutions Engineer at Washington Federal
Location
Issaquah, Washington, United States
Company size
Who is Edwin Au? Overview
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Quick answer
Edwin Au is listed as Solutions Engineer at Washington Federal at WaFd Bank, a company with 485 employees, based in Issaquah, Washington, United States. AeroLeads shows a matched LinkedIn profile for Edwin Au.
Edwin Au previously worked as Solutions Engineer at Wafd Bank and System Engineer at Wafd Bank. Edwin Au holds Bachelor Of Arts (Ba), Communication And Media Studies from University Of Washington.
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Email format at WaFd Bank
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WaFd Bank
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Profile bio
About Edwin Au
Edwin Au is a Solutions Engineer at Washington Federal at WaFd Bank.
Current workplace
Edwin Au's current company
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Wafd Bank
10 roles
Edwin Au work experience
A career timeline built from the work history available for this profile.
System Engineer
Jan 2020 - Jun 2024
Technical Analyst
Aug 2016 - Jan 2020
L2 Support Engineer
- Utilized tools such as IPMonitor, Dynatrace, Kibana, Jira, Remedy on a daily basis
- Participated in RCA meetings in order to reduce future issues
- Calculate order impact during outage periods
- Created new SOP documentation for NOC
- Assisted with the switch from Akamai to Instart Logic
- Assisted in creating a standard process for Drugstore.com Tape Backups
Feb 2016 - Aug 2016
Xoc Tier 2 Support Engineer
- Responsible for Xbox operations mailbox and incoming internal phone calls
- Utilize Microsoft System Center to monitor and action on unhealthy alerts
- Monitor metrics of Xbox Live such as concurrency, error rates, user drops etc
- Host Lync bridges for incidents in production environments
- Engage other internal teams to resolve issues
Jul 2015 - Feb 2016
Sso Tier 1 Support Engineer
- Utilize Microsoft System Center on a daily basis to monitor and manage multiple environments
- Support servers in lab and production environments for over 80 titles on Xbox 360 and Xbox One
- Patch and reboot multiple environments using tools such as Octopus, MSNPatch and WSUS
- Remotely support day to day operations of physical and virtual servers with iLO, RDC, and VMM
- Monitor, troubleshoot and failover SQL 2008/2012 servers
- Manage customer user accounts and FTP project shares
May 2014 - Jun 2015
Network Technician
P & J Machining
- Support and administer the operation and management of local servers through software/hardware upgrades
- Configure, maintain, and monitor connectivity of LAN/WAN infrastructure
- Build and configure custom machines required for mission critical tasks
- Manage Active Directory User Groups, Security Groups, and access controls
- Assist in switch configuration and network segmentation
- Perform diagnostics and troubleshoot system issues
Aug 2011 - May 2014
Student Intern
With Community Church
- Authored articles for WITH Community Church website
- Participated in Adopt-A-Road campaign
Mar 2011 - Jun 2011
Student Assistant Supervisor
West Coast Grocery
- Managed cash and bookkeeping
- Provided assistance to store manager with day-to-day operations
- Managed store inventory to meet customer demand
Aug 2008 - Jun 2011
Contract Sales Crew
- Performed door to door sales with strong negotiation skills
- Demonstrated success in sales by surpassing the average weekly quota of fifteen by double
- Earned additional commission based on volume of sales
Nov 2005 - Jun 2006
Team & coworkers
Colleagues at WaFd Bank
Other employees you can reach at wafdbank.com. View company contacts for 485 employees →
JF
Jessica Fuquay
Colleague at Wafd Bank
Boise, Idaho, United States, United States
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WE
Whitley E.
Colleague at Wafd Bank
Boise, Idaho, United States, United States
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PJ
Paul Jensen
Colleague at Wafd Bank
Walla Walla, Washington, United States, United States
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KF
Kainoa Foster
Colleague at Wafd Bank
Seattle, Washington, United States, United States
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SG
Steve Gosse
Colleague at Wafd Bank
Clarkston, Washington, United States, United States
View →
JP
Josh Patrick-Riley
Colleague at Wafd Bank
Medford-Grants Pass Area, United States
View →
EL
Emery Lopez
Colleague at Wafd Bank
Avondale, Arizona, United States, United States
View →
RA
Raesha Arnold
Colleague at Wafd Bank
Medford-Grants Pass Area, United States
View →
DR
Diana Rodriguez
Colleague at Wafd Bank
Avondale, Arizona, United States, United States
View →
JL
Juan Lopez
Colleague at Wafd Bank
Albuquerque, New Mexico, United States, United States
View →
Jessica Fuquay
Colleague at Wafd Bank
Boise, Idaho, United States, United States
View →
WE
Whitley E.
Colleague at Wafd Bank
Boise, Idaho, United States, United States
View →
PJ
Paul Jensen
Colleague at Wafd Bank
Walla Walla, Washington, United States, United States
View →
KF
Kainoa Foster
Colleague at Wafd Bank
Seattle, Washington, United States, United States
View →
SG
Steve Gosse
Colleague at Wafd Bank
Clarkston, Washington, United States, United States
View →
JP
Josh Patrick-Riley
Colleague at Wafd Bank
Medford-Grants Pass Area, United States
View →
EL
Emery Lopez
Colleague at Wafd Bank
Avondale, Arizona, United States, United States
View →
RA
Raesha Arnold
Colleague at Wafd Bank
Medford-Grants Pass Area, United States
View →
DR
Diana Rodriguez
Colleague at Wafd Bank
Avondale, Arizona, United States, United States
View →
JL
Juan Lopez
Colleague at Wafd Bank
Albuquerque, New Mexico, United States, United States
View →
1 education record
Edwin Au education
FAQ
Frequently asked questions about Edwin Au
Quick answers generated from the profile data available on this page.
What company does Edwin Au work for?
Edwin Au works for WaFd Bank.
What is Edwin Au's role at WaFd Bank?
Edwin Au is listed as Solutions Engineer at Washington Federal at WaFd Bank.
Where is Edwin Au based?
Edwin Au is based in Issaquah, Washington, United States while working with WaFd Bank.
What companies has Edwin Au worked for?
Edwin Au has worked for Wafd Bank, Drugstore.Com, Microsoft, P & J Machining, and With Community Church.
Who are Edwin Au's colleagues at WaFd Bank?
Edwin Au's colleagues at WaFd Bank include Jessica Fuquay, Whitley E., Paul Jensen, Kainoa Foster, and Steve Gosse.
How can I contact Edwin Au?
You can use AeroLeads to view verified contact signals for Edwin Au at WaFd Bank, including work email, phone, and LinkedIn data when available.
What schools did Edwin Au attend?
Edwin Au holds Bachelor Of Arts (Ba), Communication And Media Studies from University Of Washington.
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