Eddie Campbell Email & Phone Number

Aberdeen, Gb

Aberdeen, Scotland, United Kingdom

Aberdeen, United Kingdom

Managing the Global Technical Services group in the delivery of market leading technical support of an independent M/LWD manufacturer through full product life cycle – pre-sales needs analysis, quote definition, customer training, system commissioning, issue resolution, customer competency management etc.Integral to all aspects of technical sales, new product design, new product test program execution, product management and internal competency management.

Aberdeen, United Kingdom

Continuation of GE Oil & Gas role following merger.Leadership and development of a global team of instructors/ engineers providing classroom, workshop and rig-site training to support multiple product lines within the Downhole Technology (M/LWD) business.Responsible for the development and implementation of both internal and external training programs on a global scale. Result is an integrated training program founded on defined proficiency mapping with solutions including e-learning, multi-lingual offerings and competency assurance.Technical focus of customer support and sales organisations managing the production of multi-lingual customer documentation and regionalised support websites.

Aberdeen, United Kingdom

Leadership and development of a global team of instructors/ engineers providing classroom, workshop and rig-site training to support multiple product lines within the Downhole Technology (M/LWD) business.Responsible for the development and implementation of both internal and external training programs on a global scale. Result is an integrated training program founded on defined proficiency mapping with solutions including e-learning, multi-lingual offerings and competency assurance.Technical focus of customer support and sales organisations managing the production of multi-lingual customer documentation and regionalised support websites.

Aberdeen, United Kingdom

Aberdeen, United Kingdom

Aberdeen, United Kingdom

Development, delivery and management of customer training on multiple downhole oil tool (M/LWD) product lines.Management, production and delivery of customer operations & maintenance documentation across whole life cycle of mulitple product lines.

Saitama, Japan

Managed 8 schools as part of the largest English language instruction organization in Asia (+400,000 students) leading a team of 10 trainers in the daily competency management and training plan implementation for 100+ instructors.Developed and led national Train the Trainer program.Integral role in central curricula development and their implementation in 1000 schools.Managed team of trainers providing centralised OJT of all new Tokyo area instructors.Controlled area branch operations including staffing, scheduling and sales initiatives.

Saitama, Japan

Responsible for all aspects of management of main branch and 2 satellite branches with >250 students. Duties encompassed instructor assessment/ development/ training, sales intiatives, staffing and customer relations.

Saitama, Japan

Support of branch instructor development program. Regional lead for kids teaching covering 20 branches responsible for instructor training and program development.

Saitama, Japan

Planning, execution and reporting on English language lessons delivered to a culturally diverse learning population (aged 2-90).

North Sea, U.K.

Deployment of multi-million dollar suites of down-hole tools at remote locations delivering real time results and consistently high quality post operations product. Role required ability to make unsupported decisions on operational considerations and inventory management whilst building strong customer relationships through trusted advice and clear rig-site communication/ reporting. Trusted to deliver OJT.