Edwin Castillo Email & Phone Number

- Lead team in Financial Center while identify gaps and providing solutions- Evaluated financial center results while framing contingency plans partnering with other Operational Mangers- Performed fair lending risk assessments, compliance reviews of products and oversee transactions- Point of contact for special management requests - Effectively managed complex and tight timelines to handle competing priorities- Established risk assessments, issue management, RSA's, control reviews, testing, KRI's, operational loss and risk appetite- Apprised on FCCA regulations along with policies and procedures- Anticipated solutions for future business needs

- Managed team of over 100+ Escalation Specialists- Interacted and reported to Regulators and Senior Executives- Maintained compliance with company policies and all federal bank regulations- Tasked with executing priority deadlines providing successful results in a limited time frame- Completed quarterly performance evaluations- Facilitated unit meetings with team andDirectors- Project manager for risk management inacquisitions of bank sale properties- Lead data and trend analysis while applyingbusiness intelligence tools

- Developed Referral Network to build clientbase- Product certified with Apple- Administered and coached employees onperformance improvement plans- Evaluated different properties based on market value for new stores- Generated $55,000+ a month in store revenue- Improved processes that optimized business operations and maintained operational efficiency