Edwin Castro

Edwin Castro Email and Phone Number

Customer Service Representative @ Con Edison
New York, United States
Edwin Castro's Location
Queens, New York, United States, United States
Edwin Castro's Contact Details

Edwin Castro personal email

n/a
About Edwin Castro

Experienced UX/UI Designer of over 4 years. Extensive experience designing for desktops, tablets, and mobile devices. I also specialize in designing apps for mobile devices. Mobile app design allows me a wider range of creativity and lets me design with a specific phone's unique features. Using Google’s design process I can:-Empathize with users by creating empathy maps, personas, user stories, and user journey maps-Define user pain points -Ideate design solutions using Crazy Eights, How Might We, and competitive audits -Create wireframes and prototypes on paper and digitally-Develop mockups using visual design elements and principles -Design in Adobe XD -Conduct interviews and usability studies -Consider accessibility at every point in the design process. In addition to my design and digital marketing skillset, I am also proficient in web development and writing HTML/ CSS/ Bootstrap code to create responsive websites and landing pages for small to large companies.Design & Development work:Portfolio - https://www.blueprintstudios.io/If you have any questions about my qualifications, please don't hesitate to contact me at:-edwinc@blueprintstudios.io-(347) 848-8215

Edwin Castro's Current Company Details
Con Edison

Con Edison

View
Customer Service Representative
New York, United States
Website:
coned.com
Employees:
9470
Edwin Castro Work Experience Details
  • Con Edison
    Customer Service Representative
    Con Edison
    New York, United States
    View
  • Con Edison
    Bilingual Customer Service Representative
    Con Edison Jul 2024 - Present
    New York, Ny, Us
    Same as below but in Spanish :)
    View
  • Con Edison
    Customer Service Representative
    Con Edison Sep 2023 - Present
    New York, Ny, Us
    View
  • Freelance Ui/Ux Designer
    Uiux Designer / Web Developer
    Freelance Ui/Ux Designer Jan 2022 - Present
    London, Gb
    As a freelance UI/UX designer and web developer, I help businesses and individuals bring their vision to life with intuitive, user-centered designs and high-performing websites. I specialize in creating sleek, responsive, and engaging websites using Webflow, Framer, and other modern tools. My focus is on delivering a polished user experience that aligns with your goals, whether you're looking for a brand refresh, a new site, or ongoing design support.💥Services:📱UI/UX Design🖥️Website Development (Webflow, Framer)🔍User Research & Wireframing📐Prototyping & Interactive Design🗣️Ongoing Support & MaintenanceIf you’re looking for a digital partner to elevate your online presence, let’s connect! I’m always open to new collaborations and opportunities.
    View
  • Blue Bite
    Account Manager
    Blue Bite Apr 2022 - Oct 2022
    New York, New York, Us
    - Gather and analyze all business and project requirements from customers- Assist customers and the Customer Success team in building content experiences with the Blue Bite platform- Test and perform QA on objects and experiences to ensure customer specifications are met- Troubleshoot any technical and performance issues- Provide technical support to customers- Partner across teams to deliver the highest level of quality- Monitor performance of experiences to ensure successful execution- Communicate with Sales and Customer Success teams regarding the performance of experiences- Help create documentation, screenshots, and tutorials for customers
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  • Gander & White Shipping Inc
    Account Manager
    Gander & White Shipping Inc Feb 2014 - Mar 2022
    New York, Us
     Manage new accounts and its entire administration with over 60+ diverse clients Responding to customer inquiries, conducting investigations to resolve problems Generated complete, accurate, and timely invoices using billing software Prepare/edit company shuttle schedules for our website using Creative Cloud Prepare PowerPoint presentations for CEO for potential and existing clients
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  • Ymca Of Greater New York
    Hospitality Agent
    Ymca Of Greater New York Jun 2018 - Mar 2020
    New York, Ny, Us
    - Enthusiastically greet and welcome everyone who enters the Branch with a smile.- Scan all members into the facility access system and ensure there is a photo on file for every member.- Provide hospitality with every interaction in person and over the telephone.- Answer telephone inquiries and collect contact information of the caller in order to follow up with prospective members and program participants.- Offer all guests and prospective members a tour of the facility.- Use professional communication to engage constituents of the Y.- Maintain knowledge of all facility and program offerings in order to provide information to members and prospective members.- Accurately process all transactions in the AS400 system, including membership, program registration, facility access, and guest passes.
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  • Work-Bench
    Production Coordinator
    Work-Bench Sep 2017 - Jan 2018
    New York, New York, Us
    - Set up of Audio and Visual equipment to the specifications of the client.- Coordinate with Community Director for set up of venue for presentation(s)- Attend to clients and/or guests needs throughout presentation
    View
  • Airsea Packing Group Ltd
    Account Administrator/ Dispatcher
    Airsea Packing Group Ltd Aug 2007 - Feb 2014
    Long Island City, New York, Us
     Experience providing administrative support multiple office executives  Attended daily meetings to determine future company projects. Interacted with clients to administer their storage and shipping needs and organized deliveries of overseas projects. Manage new accounts and its entire administration for clients.
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Edwin Castro Skills

Customer Service Operations Management Html Microsoft Word Inventory Management Cascading Style Sheets Microsoft Excel Account Management Html5 Microsoft Office Digital Marketing Web Design Web Development Bootstrap Microsoft Power Point Management User Experience Responsive Web Design Graphic Design Digital Media Search Engine Optimization Seo Copywriting Social Media Marketing Facebook Marketing Social Media Wireframing Customer Satisfaction Project Management E Commerce Usability Testing Materialize Css Adobe Creative Suite Adobe Photoshop Adobe Illustrator Adobe Premiere Pro Adobe Indesign Cc Twitter Google Analytics Google Adwords Css3 Mobile Web Design Web Standards Facebook Ads Instagram Marketing Accessibility Javascript Jquery Github Software As A Service Leadership Research Customer Relationship Management Sass Typeform Wordpress Microsoft Outlook Logistics Teamwork Windows

Edwin Castro Education Details

  • Coursera
    Coursera
    Google Digital Marketing & E-Commerce Professional Certificate
  • Eastern Gateway Community College
    Eastern Gateway Community College
    Digital And Social Media Marketing
  • Coursera
    Coursera
    Ux Design
  • Zero To Mastery Academy
    Zero To Mastery Academy
    Front End Web Development
  • Laguardia Community College
    Laguardia Community College
    New Media Technology

Frequently Asked Questions about Edwin Castro

What company does Edwin Castro work for?

Edwin Castro works for Con Edison

What is Edwin Castro's role at the current company?

Edwin Castro's current role is Customer Service Representative.

What is Edwin Castro's email address?

Edwin Castro's email address is ed****@****ite.com

What schools did Edwin Castro attend?

Edwin Castro attended Coursera, Eastern Gateway Community College, Coursera, Zero To Mastery Academy, Laguardia Community College.

What are some of Edwin Castro's interests?

Edwin Castro has interest in Children, Environment, Education, Science And Technology, Animal Welfare.

What skills is Edwin Castro known for?

Edwin Castro has skills like Customer Service, Operations Management, Html, Microsoft Word, Inventory Management, Cascading Style Sheets, Microsoft Excel, Account Management, Html5, Microsoft Office, Digital Marketing, Web Design.

Who are Edwin Castro's colleagues?

Edwin Castro's colleagues are Howard Chu, Michael Ribarich, John Kaufmann, Amber Nichilo, Lindsay Florestal, Joe Knapp, Rifatul Chowdhury.

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