Snr Manager, Security Shared Services
Current
Mar 2022 - Present
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Edwin De Leon Email & Phone Number
Snr Manager, Security Shared Services at Zendesk
at
Zendesk
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Snr Manager, Security Shared Services at Zendesk
Location
Taguig, National Capital Region, Philippines
Company size
Who is Edwin De Leon? Overview
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Quick answer
Edwin De Leon is listed as Snr Manager, Security Shared Services at Zendesk at Zendesk, a company with 4161 employees, based in Taguig, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Edwin De Leon.
Edwin De Leon previously worked as Snr Manager, Security Shared Services at Zendesk and Manager, Security Shared Services at Zendesk. Edwin De Leon holds Bachelor Of Science (B.S.), Computer Science from University Of The Philippines.
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Zendesk
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Profile bio
About Edwin De Leon
As a Senior Manager of Security Shared Services, I was privileged to build an awesome team from the ground up. This enables me to hire great talents; establish an awesome culture; and cultivate a collaborative environment. With a growth mindset and an agile approach, I am able drive the team to maintain operational reliability while continuously taking in more work that would effectively support our organization to scale.The experience also provided me the venue for mentoring young aspirants ensuring that they develop the necessary behaviors and quality of high performing professionals. Applying different leadership styles depending on the individuals developmental level was also critical to this role.Additionally, I am a certified SAFe Agilist leader and have more than 10 years of IT Service Management and Project Management for SAP-HR.
Listed skills include Sap Hr, Project Management, Technical Leadership, Business Analysis, and 2 others.
Current workplace
Edwin De Leon's current company
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Zendesk
6 roles · 21 years
Edwin De Leon work experience
A career timeline built from the work history available for this profile.
Manager, Security Shared Services
Apr 2020 - Mar 2022
Erp-Finance Lead
- My role is to manage 15 SAP functional consultants and design architects; provide coaching, establish clear expectations and performance standards for workgroup employees and mentor staff to ensure that IT operates as.
- I will be responsible for OE objectives for overall system reliability, security, availability, responsiveness, effectiveness, and operational cost for the teams.
- This year, my team will focus on the transformation of our technology landscape and the advancement of business partners Digital Roadmap.
Jan 2020 - Apr 2020
Access Management And Network Lead
- My role is to manage a team of employees and contractors (19FTE) in providing level 1.5 support for Access Management and Network Operations. My main task is also to successfully lead the team on the Digital.
- In my first full-term as a team lead, I enabled the following: automated high-volume manual work, released resources for up-skilling and deployment, increased reliability, efficiency and resiliency of services.
- ADHOC Roles: Information Risk Management (IRM) Coordinator and Vendor Contracts Manager for Integrated-Operations Services under our IT Infrastructure Function.
Sep 2017 - Dec 2019
Sap Hr Functional Consultant
- Latest projects:2015 – present
- GEMS Project – Global Employee and Manager Solution
- The project will implement employee and manager SAP self-service solution (i.e. leave management, employee profile, team profile, team calendar, HR reports and Personnel Change Requests) to Manila and Bueos Aires.
- Role: IT Lead
- From October 2015 to June 2016, I was involved in the following.o Accountable to deliver functional and technical project deliverables o Works with Business Integration Lead and Project Manager to plan the work for the.
- The project introduces additional functionality to Chevron’s HR system that makes it possible for employees and supervisors to directly access their data.
Jul 2011 - Sep 2017
Systems Analyst
2005 - 2007
~2 yrs
Team & coworkers
Colleagues at Zendesk
Other employees you can reach at zendesk.com. View company contacts for 4161 employees →
JM
João Marques
Colleague at Zendesk
São Paulo, São Paulo, Brazil, Brazil
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CP
Cleveland Pace
Colleague at Zendesk
Ackworth, Iowa, United States, United States
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HM
Herbert Miranda
Colleague at Zendesk
Garwood, Texas, United States, United States
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JJ
Jalen Jackson
Colleague at Zendesk
Grand Blanc, Michigan, United States, United States
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SM
Sakshi M.
Colleague at Zendesk
Melbourne, Victoria, Australia, Australia
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JB
Jelmer Bergado
Colleague at Zendesk
National Capital Region, Philippines, Philippines
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AL
Ann Lin
Colleague at Zendesk
Singapore, Singapore
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CR
Carolina Ramírez Rangel
Colleague at Zendesk
Mexico City, Mexico, Mexico
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LA
Luciana Arnhold
Colleague at Zendesk
Ireland, Ireland
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SS
Shaianne Sy Dimayuga
Colleague at Zendesk
Metro Manila, National Capital Region, Philippines, Philippines
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João Marques
Colleague at Zendesk
São Paulo, São Paulo, Brazil, Brazil
View →
CP
Cleveland Pace
Colleague at Zendesk
Ackworth, Iowa, United States, United States
View →
HM
Herbert Miranda
Colleague at Zendesk
Garwood, Texas, United States, United States
View →
JJ
Jalen Jackson
Colleague at Zendesk
Grand Blanc, Michigan, United States, United States
View →
SM
Sakshi M.
Colleague at Zendesk
Melbourne, Victoria, Australia, Australia
View →
JB
Jelmer Bergado
Colleague at Zendesk
National Capital Region, Philippines, Philippines
View →
AL
Ann Lin
Colleague at Zendesk
Singapore, Singapore
View →
CR
Carolina Ramírez Rangel
Colleague at Zendesk
Mexico City, Mexico, Mexico
View →
LA
Luciana Arnhold
Colleague at Zendesk
Ireland, Ireland
View →
SS
Shaianne Sy Dimayuga
Colleague at Zendesk
Metro Manila, National Capital Region, Philippines, Philippines
View →
1 education record
Edwin De Leon education
FAQ
Frequently asked questions about Edwin De Leon
Quick answers generated from the profile data available on this page.
What company does Edwin De Leon work for?
Edwin De Leon works for Zendesk.
What is Edwin De Leon's role at Zendesk?
Edwin De Leon is listed as Snr Manager, Security Shared Services at Zendesk at Zendesk.
Where is Edwin De Leon based?
Edwin De Leon is based in Taguig, National Capital Region, Philippines while working with Zendesk.
What companies has Edwin De Leon worked for?
Edwin De Leon has worked for Zendesk, Chevron, Chevron Holdings Inc., and Ibm.
Who are Edwin De Leon's colleagues at Zendesk?
Edwin De Leon's colleagues at Zendesk include João Marques, Cleveland Pace, Herbert Miranda, Jalen Jackson, and Sakshi M..
How can I contact Edwin De Leon?
You can use AeroLeads to view verified contact signals for Edwin De Leon at Zendesk, including work email, phone, and LinkedIn data when available.
What schools did Edwin De Leon attend?
Edwin De Leon holds Bachelor Of Science (B.S.), Computer Science from University Of The Philippines.
What skills is Edwin De Leon known for?
Edwin De Leon is listed with skills including Sap Hr, Project Management, Technical Leadership, Business Analysis, System Applications, and Consulting.
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