Edwin De Mesa Email & Phone Number

Sydney, NSW, AU

Sydney, Australia

At the helm of ITSM Corporation, our team has redefined IT service management, focusing on the intersection of technology and service excellence. Leveraging expertise in IT design consulting, we have successfully turned complex IT challenges into streamlined, customer-centric solutions. Our commitment to continuous improvement has catalyzed ITSM's.

North Ryde, NSW, Australia

Provides guidance and direction to a team of Solution Architects under the Midrange Engineering team responsible on the proactive management of customer environment, through the evaluation of new tools that enhances the day-to-day operations of the BAU teams. Successfully implemented the Risk and Issues Management framework of Fujitsu Managed Services.

Manila, National Capital Region, Philippines

Primary functions include:- Overall responsibility of the Global Technical Services Operations- Strategic management and allocation of resources based on company requirements and directions- Aligning Technical Services capabilities with company objectives- Ensure that the Technical Services Department is a profitable unit- Responsible for the design and.

Chatswood, New South Wales, Australia

Primary functions of a CE Team Leader (CETL) include:- Allocation of all jobs/work to Senior Consulting Engineers (SCEs) and Consulting Engineers (CEs)- Technical Pre-Sales Support for TRT’s Sales team- Liaising with Support Engineering Team Leaders (SETLs) and Senior Business Development Managers (SBDMs)- Liaising with the Technical Services Manager (TSM).

Chatswood, New South Wales, Australia

Delivers Sun Solaris expertise to our customers which includes, but is not limited to:- New HW and OS Commissioning and Installations - OS and/or HW Upgrades- Professional Services- Managed Services- Disaster Recovery- Technical Presales Support for TRT’s Sales team- Management of allocated Managed Services Accounts

Makati City, Philippines

Manage Technology Request projects to meet the organization’s technology requirements and deadlines. Plan and provide costing for projects and participate in the development of strategic planning activities; review and analyze data to predict future needs and recommend enhancements; prepare budgeting and cost analysis; plan work of others to meet project.

Makati City, Philippines

Responsible for positioning services and solutions base on customer requirements. Handled Globe Telecomms and government accounts like SEC, DTI and SSS to name a few.

• Responsible for the Data Management and Data Center Solutions of Sun Microsystems Philippines. Scope of position is full design, analysis, implementation, support and training of implemented solutions on the areas of.
• Evaluation of DR Data Centre
• Evaluation of Technical Infrastructure to support DR Requirements of the Bureau
• Proof of Concept of technology
• Acceptance and Implementation of the project; Led a team of Data Centre, Infrastructure (Hardware and Network), Applications, Security and QA Engineers on a 3-months Projecto Took over the responsibility of Project.

Product specialist for McAfee Security products, which includes antivirus software, desktop firewall, vulnerability management products and host-based intrusion detection systems. Key Projects and Achievements:o Designed and implemented Metropolitan Bank and Trust Corporation (Metrobank) nationwide anti-virus solution.o Implemented Philippine Airlines.

Singapore