Edwin Dsouza

Edwin Dsouza Email and Phone Number

Project Manager – Network Design and Build @ Microland Limited
Bengaluru, KA, IN
Edwin Dsouza's Location
Bengaluru, Karnataka, India, India
About Edwin Dsouza

I am a solution-focused expert with substantial experience spanning over 3 years in directing large-scale network projects from their beginning stages all the way until their conclusion. I deftly deconstruct difficult problems, come up with iterative procedures, and expertly manage changes. I am instrumental in aligning corporate goals with technology solutions in order to create operational improvements, establish a competitive edge, and increase profits. I have exceptional performance in client interaction, establishment of project delivery strategy, the readiness of operations, and internal controls within the company. I am a PMP certified Professional.As a Technically Intuitive Professional, I bring extensive experience managing a portfolio of programs, along with governance and strategic and technical matters, and I am known for spearheading new initiatives and overseeing the delivery of insightful, innovative, and cost-effective business solutions using technology. I am a technologist who has experience overseeing the development of IT departments that are crucial in the expansion and revitalization of market-leading companies' core competencies. As a Project manager to ensure the reliability, security, and availability of the networks across the whole organization, it is my responsibility to develop and implement comprehensive network strategies. I am responsible for creating and carrying out plans to guide network project teams from inception to completion within set cost, time, and quality limits. I facilitated prompt service delivery and high standards, it is my responsibility to manage and perform routine preventative maintenance, evaluation, and proactive monitoring. I ensured that critical business objectives and processes are supported by technologies that allow the firm to grow and be flexible, it is my responsibility to manage and guide the development of the IT network services. I have experience establishing innovative IT service operations in accordance with a company's stated goals and guiding principles. Knowledgeable at deciphering customer specifications and transforming them into workable strategies. I am a Practical Expert with extensive experience in all facets of project management, including identifying the most cost-effective, value-added IT solutions, improving and streamlining company processes, and exceeding customer expectations in service. I have a strong track record of directly aligning IT services with strategy, stabilizing IT activities, and maximizing value creation.

Edwin Dsouza's Current Company Details
Microland Limited

Microland Limited

View
Project Manager – Network Design and Build
Bengaluru, KA, IN
Website:
microland.com
Employees:
6329
Edwin Dsouza Work Experience Details
  • Microland Limited
    Project Manager – Network Design And Build
    Microland Limited
    Bengaluru, Ka, In
  • Microland Limited
    Project Manager – Network Design & Build
    Microland Limited Jun 2021 - Present
    Bengaluru, Karnataka, India
    I am a Project Management Professional (PMP Certified) who is in charge of designing and putting into action strategic network strategies in order to guarantee the consistency, safety, and accessibility of the networks throughout the entire organisation. planning and executing strategies to steer network project teams from conception through completion while maintaining budget, schedule, and quality parameters. I am responsible for managing and delivering regular preventative maintenance, evaluation, and proactive monitoring in order to guarantee quality services and a prompt response time. I am in charge of leading and guiding the development of the IT network services in order to make certain that essential business strategies and processes are backed by technologies that enable the firm to grow and be flexible.I am in charge of all the operations for network maintenance, as well as the supervision of other mid-level technical staff. I am also in charge of a service that is essential to the operation of the company and requires stability, dependability, and performance optimization. I am responsible for coordinating and evaluating new emerging practises and technologies, making recommendations, and promoting adoption where it is appropriate. In addition, I have knowledge of all of the best practises that are used in the IT Network and service delivery field. I have worked to cultivate trustworthy connections with key business stakeholders in order to align and influence the architecture of both business and IT networks. I deftly led and piloted the network team by explaining the vision, strategies, and objects that we are working toward.
  • Microland Limited
    Team Lead – Application Support – Iiot (Industrial Iot)
    Microland Limited Oct 2018 - Jun 2021
    Bangalore
    As a Team Lead, I was responsible for planning, prioritising, and performing escalations related to complex client application, integration, and environment issues. As the person responsible, it was my job to make sure that all of the company's security, availability, confidentiality, and privacy rules and regulations were followed. I cultivated and kept up my contacts with other partner teams that are responsible for providing technical assistance. I provided support for application end users and applications, as well as advice regarding the functionality of applications and business procedures. I found and proposed an increase in the utilisation of applications, as well as an improvement in its efficiency. I went back through the occurrences, the changes, and the evolutions to look for any signs of a repeat performance and to ensure that adequate progress had been made.As the Team Lead, I was responsible for a variety of activities, including the recruitment of new members, the building of teams, a portion of the transition phase, and the dissemination of information to new employees. I played a significant role in driving the uptake of a new client, which was a pilot project. I was the person in charge of designing and developing the team's standard operating procedures (SOP), process maps, and template documents. I was in charge of coordinating the efforts that were made to transition the partial help into a full-fledged support system that operates 24 hours per day. During the daily operations meetings and the weekly operations meetings, I worked in collaboration with the stakeholders. I was responsible for reporting the day-to-day operations to management and the other stakeholders.
  • Microland Limited
    Senior Lead Incident / Change Management-Network Operations
    Microland Limited Apr 2015 - Oct 2018
    Bengaluru, Karnataka, India
    As Senior Lead, I was primarily responsible for guiding and leading the GE SBU – Telecom project for a client of General Electric as the Network lead – change/incident and for carrying out global core tech network operations. I assigned priorities for, and then carried out, the process of examining and identifying RFCs as standard, routine, and emergency (request for changes). I was in charge of the rollout, oversaw all of the changes, and enabled either the execution or rejection of the changes. Through participation in the CAB meetings, I was able to communicate and deliberate on the changes that were evaluated, as well as guarantee that request execution occurred within the timescales that were specified. I Developed and distributed weekly reports, including those on change defects, vendor maintenance, and key change reports, among others. I was responsible for coordinating the implementation of maintenance requests in accordance with the policies while working in conjunction with third-party vendors. I was also responsible for providing several members of the team with strategic guidance and leadership throughout the entirety of the main release plans, commitments, and other adjustments, such as changes to requirements and schedules/scopes. I communicated with the pertinent ISP and made sure that proper IS support was provided both before and after the execution.I deftly guided and piloted the Go-Live operations, such as implementing deployment plans and checklists, which required me to have excellent steering and piloting skills. I was in charge of handling the escalated telephony, network, and information technology infrastructure issues for the client General Electric. During my time spent collaborating with the team of network specialists, I was responsible for planning, prioritizing, and carrying out the process of diagnosing Layer 2 and Layer 3 networking devices while maintaining the best possible service standards.
  • Accenture
    Information Technology Operations Analyst
    Accenture Aug 2011 - Dec 2014
    Bangalore
    As an IT Operations Analyst, I served as an Incident Coordinator/Shift Lead, I was also accountable for ensuring the smooth operation of the RR Donnelley & Sons Project at all times. I had a major part in compiling and analyzing all the key incidents/requests reported for L1 support. When an incident reached severity 1, I took charge and reported it to the leaders/client team members to resolve.

Edwin Dsouza Skills

Configuration Management Incident Management Itil Certified Release Management Vendor Management Change Management People Management Problem Management

Edwin Dsouza Education Details

  • Vishweshwaraiah Technological University, India
    Vishweshwaraiah Technological University, India
    Bachelor Of Technology In Telecommunications Engineering
  • Karnataka State Board Of Technical Education
    Karnataka State Board Of Technical Education
    Diploma In Electronics & Communications Engineering

Frequently Asked Questions about Edwin Dsouza

What company does Edwin Dsouza work for?

Edwin Dsouza works for Microland Limited

What is Edwin Dsouza's role at the current company?

Edwin Dsouza's current role is Project Manager – Network Design and Build.

What schools did Edwin Dsouza attend?

Edwin Dsouza attended Vishweshwaraiah Technological University, India, Karnataka State Board Of Technical Education.

What skills is Edwin Dsouza known for?

Edwin Dsouza has skills like Configuration Management, Incident Management, Itil Certified, Release Management, Vendor Management, Change Management, People Management, Problem Management.

Who are Edwin Dsouza's colleagues?

Edwin Dsouza's colleagues are Vivek Harish Sharma, Ashlesh C, Mohd Tauseef, Akshat Babel, Parag Deshmukh, Robert Winsly, Purnima Rana.

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