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Edwin Eusebio Email & Phone Number
Senior Operations Manager
at
TSA Group - Australia
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Operations Manager
Location
Metro Manila, National Capital Region, Philippines
Company size
Who is Edwin Eusebio? Overview
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Quick answer
Edwin Eusebio is listed as Senior Operations Manager at TSA Group - Australia, a with 2074 employees, based in Metro Manila, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Edwin Eusebio.
Edwin Eusebio previously worked as Operations Leader at Tsa Group - Australia and Operations Leader at Tsa Group - Australia. Edwin Eusebio holds Bachelor’S Degree, Mass Communication/Media Studies from Centro Escolar University.
Company email context
Email format at TSA Group - Australia
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TSA Group - Australia
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Profile bio
About Edwin Eusebio
Service Delivery Leader/Operations Manager with over 16 years of extensive BPO experience in multi-channel services in service, support and sales environments with strong focus on leadership, results and Operational Excellence
Current workplace
Edwin Eusebio's current company
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Tsa Group - Australia
10 roles
Edwin Eusebio work experience
A career timeline built from the work history available for this profile.
Operations Leader
Senior Operations Manager
Operations Leader
Dec 2020 - Jan 2025
Service Delivery Leader
Consistently delivered 110% to goal performance on Customer Experience Time and Quality despite scaling program from 40 loaned to 200+ new hire permanent agents and leadersAchieved a 97% Employee Satisfaction Rating through constant employee engagement
Apr 2019 - Sep 2019
Operations Manager
Convergys
Operations Manager for AT&T Mobility Sales and ServiceConsistently delivered Top Rank KPI performance on customer experience and sales
Mar 2017 - Feb 2019
Operations Manager
Convergys
Operations Manager for HP Personal Systems GroupAchieved revenue of $1.3M and an average of $5.00 revenue per call as a Revenue Manager, meeting program goalsSuccessfully launched a specialty queue, performing at 110% to goal performance on Net Promoter Score and Sales
Mar 2016 - Apr 2017
Operations Manager
Convergys
Operations Manager for Intuit Professional Tax GroupConsistently delivered Top Rank KPI performance on Client-Value and Company-Value metrics such as KPI Achievement %, Attendance, Retention and ProfitabilityEvolved the program from a simple Tier 1 to complex Tier 2 team, taking voice, chat and email contacts
Jul 2012 - Mar 2016
Team Lead
Convergys
Team Lead for Intuit Accounting Professionals DivisionDelivered strong results on KPIs such as Net Promoter Score and SalesPromoted numerous leaders from within the team through constant coaching and development measures
Jul 2006 - Jul 2012
Customer Service Representative
Convergys
Customer Support/Sales Representative for Harris Publishing, Earthlink and America OnlineConsistently belonged to Top 10 agents on sales and quality performance in a program of over 300 agentsConsulted with front-line and junior-level leaders to help improve sales processAssisted team leader with mentoring team mates to help improve opportunity metrics
Aug 2003 - Jul 2006
Team & coworkers
Colleagues at TSA Group - Australia
Other employees you can reach at tsagroup.com.au. View company contacts for 2074 employees →
JA
Jhossel Anthony Cultura
Colleague at Tsa Group - AustraliaPhilippines
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SS
Scean Stevensen
Colleague at Tsa Group - AustraliaGreater Brisbane Area, Australia
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NP
Naishu Patel
Colleague at Tsa Group - AustraliaParafield Gardens, South Australia, Australia
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RG
Reden Gapit, Dbci
Colleague at Tsa Group - AustraliaMetro Manila, National Capital Region, Philippines
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CD
Cassie Dichoso
Colleague at Tsa Group - AustraliaManila, National Capital Region, Philippines
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MM
Michael Mojica
Colleague at Tsa Group - AustraliaCalabarzon, Philippines
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MC
Mark Chisholm
Colleague at Tsa Group - AustraliaGreater Melbourne Area, Australia
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AF
Axel Fox
Colleague at Tsa Group - AustraliaGreater Brisbane Area, Australia
View →
VG
Vishal Gupta
Colleague at Tsa Group - AustraliaGreater Melbourne Area, Australia
View →
JN
Jamie Ngyoune
Colleague at Tsa Group - AustraliaCarlton, Victoria, Australia
View →
Jhossel Anthony Cultura
Colleague at Tsa Group - AustraliaPhilippines
View →
SS
Scean Stevensen
Colleague at Tsa Group - AustraliaGreater Brisbane Area, Australia
View →
NP
Naishu Patel
Colleague at Tsa Group - AustraliaParafield Gardens, South Australia, Australia
View →
RG
Reden Gapit, Dbci
Colleague at Tsa Group - AustraliaMetro Manila, National Capital Region, Philippines
View →
CD
Cassie Dichoso
Colleague at Tsa Group - AustraliaManila, National Capital Region, Philippines
View →
MM
Michael Mojica
Colleague at Tsa Group - AustraliaCalabarzon, Philippines
View →
MC
Mark Chisholm
Colleague at Tsa Group - AustraliaGreater Melbourne Area, Australia
View →
AF
Axel Fox
Colleague at Tsa Group - AustraliaGreater Brisbane Area, Australia
View →
VG
Vishal Gupta
Colleague at Tsa Group - AustraliaGreater Melbourne Area, Australia
View →
JN
Jamie Ngyoune
Colleague at Tsa Group - AustraliaCarlton, Victoria, Australia
View →
1 education record
Edwin Eusebio education
FAQ
Frequently asked questions about Edwin Eusebio
Quick answers generated from the profile data available on this page.
What company does Edwin Eusebio work for?
Edwin Eusebio works for TSA Group - Australia.
What is Edwin Eusebio's role at TSA Group - Australia?
Edwin Eusebio is listed as Senior Operations Manager at TSA Group - Australia.
Where is Edwin Eusebio based?
Edwin Eusebio is based in Metro Manila, National Capital Region, Philippines while working with TSA Group - Australia.
What companies has Edwin Eusebio worked for?
Edwin Eusebio has worked for Tsa Group - Australia, Unitedhealth Group, and Convergys.
Who are Edwin Eusebio's colleagues at TSA Group - Australia?
Edwin Eusebio's colleagues at TSA Group - Australia include Jhossel Anthony Cultura, Scean Stevensen, Naishu Patel, Reden Gapit, Dbci, and Cassie Dichoso.
How can I contact Edwin Eusebio?
You can use AeroLeads to view verified contact signals for Edwin Eusebio at TSA Group - Australia, including work email, phone, and LinkedIn data when available.
What schools did Edwin Eusebio attend?
Edwin Eusebio holds Bachelor’S Degree, Mass Communication/Media Studies from Centro Escolar University.
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