Edwin Goon Email & Phone Number

Melbourne, Australia

Melbourne, Australia

I am responsible for supporting the development and implementation of the Integrated Operating Plan, annual target setting, and the development and implementation of Customer Connection's Strategy Alignment framework.

Melbourne, Australia

I am responsible for supporting the Customer Connections business unit by designing and implementing various business improvement initiatives to improve the customer experience of connecting to the nbn network whilst improving key operational metrics.

Melbourne, Australia

As a Business Process Improvement Analyst, I am responsible for providing core LEAN Six Sigma statistical analysis and process improvement support to the process operations of the Hydro Tasmania Group and the design, implementation and support of the Hydro Tasmania Business Process Improvement Framework. Additionally I manage and administrate the business.

Melbourne, Australia

In addition to a Continuous Improvement Analyst’s responsibilities, I am the second level of support to assist the business in more complex problem solving requiring the Lean Six Sigma toolbox. I am also responsible for the administrative duties of the ARIS process modelling database and online portal.

Melbourne, Australia

As a Continuous Improvement Analyst, I am responsible for maintaining and updating all elements of the business process documentation of LeasePlan’s Quality Management System (ISO 9001:2008), managing the internal quality audit program, and facilitating process improvement projects and workshops. Additionally, I have taken on the senior’s duties of.

• As a QA Analyst, my role was to run test cases, and maintain the projects in HP Quality Center. Additionally I was tasked with running daily test and defect status reports.Achievements
• Creation and automation of daily defect and test tracking reports in HP Quality Center
• Automation of importing business rules into HP Quality Center from the MEGA environment

As a Process Modeller, my role required liaising with the business analysts to map the future state of processes as a result of business improvement activities. Additionally, I was tasked with training contractors in processing in MEGA to Foster’s modelling methodology.

Safe 4 Agilist

CERTIFICATE ID: 13480721-6044

Enterprise Architecture Management With Aris

Lean Six Sigma Green Belt

Certificate Of Attainment, Rabqsa-Qm Quality Management Systems

Abd-Epc - Aris Business Modeller Training - Epc Notation

Bachelor Of Information Technology

Certificate of Achievement - Awarded for being the highest achieving student in subject HIT3417 Industry Project (Technical) for Teaching.

Statement Of Attainment, Ica05 Information And Communication Technology Training Package