Edwin Jacobs Email & Phone Number

Gilberts, Illinois, United States

Chicago, Illinois, United States

Key Responsibilities• Manages, oversees, and performs supervisory tasks to direct and control activities performed to effectively manage the end to end Air Import processes• Serves as the escalation contact for customer’s Air Freight Import shipments; responsible for the financial aspects and results; sets, communicates, and drives KPIs to ensure customer satisfaction• Assumes responsibility for good working practices, safety, and security for customer shipments and staff• Collaborate with internal customers (Air Gateway, Trucking, and, Handling etc.) for seamless customer service and improve process flows; engage with sales to grow business by participating in sales meetings and customer calls• Review and manage month end reports, review P/L, open Accounts Payables Accounts Receivables; escalates carrier performance issues when required with the US Air Freight Product team• Responsible for hiring, coaching, training, and developing subordinate staff. • Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes

Addison, Illinois, United States

Elk Grove Village, Illinois, United States

Sunrise Transfer, Inc. is an asset base multi-functional logistics provider helping customers achieve more efficient warehousing, distribution, client services, white glove and hot shots. Accountable for the overall strategic logistics operations management, support fleet assets, contract carriers strategic planning, field training and development, budget and P&L responsibilities.

Promoted to manage operations teams to maximize work force efficiency to achieve customer goals. Retained clients through renewed emphasis on quality improvement process. Continued to grow corporate partnerships, stayed at or below budget and increased end customer satisfaction for key clients including: Walgreens, Forest Pharmaceuticals, DHL International, Dell, and Abbot Labs.Maximized work force efficiency, achieving productivity goals without increasing head count and improved profitability while consistently maintain a greater than 15% profit margin. Conducted a multi-state delivery of 2 Government satellite trucks from Florida to Kodiak, Alaska valued at $10 million per truck and a net profit of $110,000. Reduced budget by $100,000 a year by negotiating freight contracts (LTL, TL, 3PL and Hotshots), reducing packaging costs, and optimizing warehouse layout which resulted in doubling space utilization and 22% increase in productivity. Developed standard operating procedures (SOP’s) for training, conducting annual performance reviews, and implemented corrective action as needed, recruited new associates, warehouse manager and reduced employee turnover by 16% making it a better place to work. Utilized extensive knowledge and skills of transportation logistics to significantly improve efficiency of delivers by 31%, effectiveness of manpower by 22% and accuracy to 96%. Responsible for organizing, planning, controlling and directing operations and maintenance activities to ensure the most efficient, safe and economical manner of product distribution consistent with customer service requirements and operating tools. Improved lost time accident rate over 90% through employee safety and proper equipment usage training as well as implementing employee safety committee to monitor, evaluate and recommend ideas to improve overall safety in the warehouse and logistics operations. Managed the department of a $3 million budget through periodic financial variance.

Was recruited to manage the warehouse operations for delivery of consumer goods. Improved operations by structuring resource management across multiple support groups. Established specific operations goals, timelines, and performance measurements. Prepared and managed facility and personnel budgets. Supervised, trained and evaluated first line supervisors. Reduced cost of office staff by 25% by restructuring functions, eliminating redundancies, properly training and cross-training staff and performing regular employee reviews. Developed new business totaling approximately $2 million a year by vigorously pursuing target accounts and providing them with deliverable advantages as compared to the competing vendor’s exiting service offerings. Managed operations, maintenance, warehousing shipping and receiving. Trained, coached, mentored and developed staff to perform proficiently and to achieve business objectives. Determined the most cost-effective guidelines planning routes for shipments, tracking and delivery status. Managed transportation, labor, vendor relationships and maintenance costs. Consistently achieved on-time and under budget performance.

Bachelor Of Business Administration (Bba), Business Administration, Management And Operations

Certificate, Six Sigma Green Belt