Edwin Khoo Email & Phone Number

Singapore

(Previously IHiS) Overall Program Manager in charge of IT implementation (hardware & software) for new facilities development (Polyclinic & Hospital) & new business

Singapore

- Head of the Technology department before handing over and providing assistance to the incoming CTO. Oversees and takes care of the infrastructure side of EtonHouse IT for the whole EtonHouse group on top of the original job role.- Stabilise and replan the whole system architecture of the in-house built student management system which is used by 25 schools in Singapore and Japan. Put proper processes and procedures in place, including planning for scalability and migration to cloud hosting.- Managing and planning for the whole EtonHouse group applications from websites, CRMs, procurement, HR onboarding, finance accounting integration, kitchen ordering system, and other digital projects.

Singapore

- Head of the Application Project Management team and part of the PMO team. Overseeing and managing 9 Project Managers and 13 Project Executives. Overseeing 3 Web Developers and 9 Junior Web Developers on the project allocation and their career progression.- Responsible for client management and project management for multiple projects (development or maintenance) simultaneously in the role of Project Manager and Project Director. Building a good relationship and rapport with the clients.- Work on tenders as part of Project Manager and Project Director role, and was part of the tender team that won 11 tenders, out of which 5 tenders that are above $1 million in value (highest $6.4 million).- Successfully launched websites / applications on time and supporting and maintaining applications with good compliments and recognition from different clients.- Clients (Ministry of Communication & Information, Defence Science & Technology Agency, Public Service Division, Infocomm Media Development Authority, Monetary Authority of Singapore, People’s Association, Public Utilities Board, Council for Estate Agencies, Ministry of Manpower, Corrupt Practices Investigation Bureau, Attorney-General’s Chambers, National Environment Agency, Government Technology Agency)

Singapore

- Managed digital marketing, web development and content management solutions for clients.- Liaise and co-ordinate with the UX, technology, marketing, content and design teams to determine and allocate resources needed to support a project.- Responsible for client management and project management for multiple projects simultaneously. - Clients (Lexus, AsiaMalls, Economic Development Board, Bethany Independent Presbyterian Church, Northstar Travel Media, City Developments Limited, CapitaLand Limited, Ministry of Social & Family Development, Guardian, Equilibria)

Hamburg - Germany, Singapore

- Project Managed on the Development of a M³ (Multi-Channel, Multi-Brand, Multi-National) International web platform. Seamless integration of editorial content and online shop with main team in Hamburg.- Managed and coordinate with the client AOA (Asia, Oceania & Africa) markets and team in Hamburg on localised website for promotions/contents, update/activities or enhancement to the website. (12 markets in total currently)- Coordinate with development team in Hamburg on deployment, QA and tracking their changes.- PM in-charge for incoming new countries in the region to be rollout based on the Client Global Business Unit (GBU) from Technical concept > Software development > Rollout > Maintenance.- Client (Nestle Dolce Gusto)

Singapore

- Lead and managed project team members to ensure successful and smooth project/campaign delivery based on timeline and achieving business objective/brief. Worked on ATL, BTL, 360 and Digital project.- Liaise and managed 3rd party vendor/project manager on project development/delivery based on specific requirement.- Maintain clients’ expectations through regular status meetings/email updates and documentation.- Manage both internal and external resources, timelines and budget in the project. - Maintain and enhance relationships with key decision-makers within the clients' organization.- Clients (BMW Asia, Performance Motors, Burger King, Paypal, Citibank, Loreal, Far East Organisation, HP, Singapore Sports Council, City Development Limited, AstraZeneca, GMP Recruitment)

Singapore

- Supervise and manage a team of developers using various CMS platform mainly on ASP.NET technology for Site/Portal Integration, Internet site or Intranet site.- Effectively handle and project manage multiple projects or vendors concurrently involving mostly government agencies and ministry contracts.- Lead the development team in project planning, requirement gathering and giving technical guidance/approach on project software methodology and process- Developed few modules and maintain/support projects as a technical lead.

Singapore

- Joined the company with initially headcount of 5 and developed applications individually using the Software Development Life Cycle (SDLC) from the planning & requirement gathering phase, database planning & management, developing & testing to maintenance and troubleshooting single-handedly.- Developed numerous web based application and website, offline or online individually; from the planning to execution till maintaining phase- Created and maintained the company 2 main system, Matrix CRM (Customer Relationship Management) and Matrix CMS (Content Management System) and integrated customer system to the company system.- Lead a team of web application engineers and monitored their individual projects as a Team Leader and at the same time project managed them.- Advised customer as a customer service consultant for any troubleshooting and demands if the customer have any problems or enquires requested.- Conducted training to trained users and in-house support staffs in using the various systems they acquired. - Managed customer accounts and liaised with the company point of contact on any issues or follow up items.

Singapore

Developed various projects application including a NTUC Income project and XML Storage and Archival using Oracle database and, Java, JSP, XML and Visual Basic as the main programming language. The purpose and intent of the application cannot be disclosed for security reasons.

Information Technology, Computing

Diploma In Internet Computing, Interactive Systems