Edwin Kimani Email & Phone Number

As the Training and Compliance manager, I am responsible for creating and implementing programs that help our agency sales teams improve their skills and meet their targets. I also ensure that OU organization's employees are certified to meet the regulatory requirements of the industry.My role involves collaborating with the Head of Sales, Agency manager, and branch managers to identify areas where the training of agents is needed, developing curriculum and training materials, and delivering training sessions to the agents. I also do check on their proficiency status in regard to ECOP and enroll them for the same.One of my key goals is to ensure that managers and agents are equipped with the product knowledge and tools they need to be successful in their roles by creating comprehensive training programs that cover everything from product knowledge to sales techniques and grooming and etiquette. To ensure agents get coaching and support from their branch managers I conduct regular check-ins to ensure that agents are applying what they’ve learned in training, and providing feedback on areas where they can improve.I also play a key role in evaluating their effectiveness. This involves analyzing sales performance data to determine whether training programs are having a positive impact, and identifying areas where further training may be needed.Track and report compliance: I maintain records of employee training and ensure that all employees are up-to-date on required training. I also do provide reports on compliance to internal and external stakeholders. I also undertake audits to ensure that employees are following established policies and procedures and that the organization is complying with regulations.Overall, as the training and compliance manager, I am responsible for ensuring that the organization's employees are knowledgeable about our products, services, and business etiquette and are operating in a legally compliant and ethical manner.

Nairobi, Kenya

Rotary is a global network of neighbors, friends, leaders, and problem-solvers who see a world where people unite and take action to create lasting change – across the globe, in our communities, and in ourselves.Key achievements:• Participated in the review, approval, and commissioning of the Masokani Primary Improvement grant.• Trained and Mentored students of Marsabit High school on career planning. • Delivered 1.6 million shillings for club projects as part of the Golf Fundraising committee • Managed the set-up, provision, and facilitation of games during the inaugural RotaryFest Games • Participated in the All Giving Club campaign and our club was voted the All giving club in district 9212.• Part of the fundraising committee team that grew the PHF members in our club by 22 new members.• Participated in the planning and execution of the Bissil Medical camp where we served 1,200 residents

Nairobi

Design, develop and execute the Channel & Distribution strategy that would drive revenue growth and achieve subscription targets through Retail penetration, Channel discipline, Team Management, and engagement by enhancing market coverage that results in a sustainable competitive advantage.Key Achievements:• Increased retail base by 135% from 433 to 1,156 outlets (Recruit, Train, Stock, Brand) that led to increased sales and product availability. • Recruited, trained, and realigned field sales team organization and achieved full market coverage. • Recruited, trained, and operationalized 22 Distributors and 5 agents for the distribution of GOtv decoders which increased the availability of GOtv decoders countrywide.• Conceived and implemented a team-based project design as the World Cup 2018 project manager and we achieved 139% of the DStv sales target and 122% of the GOtv sales target.• Spearheaded the Distribution Realignment Project as the regional coordinator.• Launched and coordinated “Winning@Retail-W@R" that improved our route to market (RTM) process, merchandising, and outlet visibility leading to increased sales.• Streamlined vendor, warehouse, and sales partners' order process and achieved a 2-day turnaround time from 4 days.• Delivered 150,00 GOtv decoders into trade in 3 months through a trade promotion.• Regional team leader in the launch and promotion of 3G DStv Streaming services in Tanzania in partnership with Vodafone.• Managed the stock allocation for the DSF (Direct Sales Force) who managed to grow our retail sales by 12%.• Grew market share of DStv Mobile from 10% to 42% within six months through the transition to customer-focused selling and account management strategies.

Centum Learning is a People Development Solution provider in based 14 African countries. It has a resource pool of 200+ subject experts and has trained over 1.5 million people in different industry verticals.Managed a 4-person team responsible for the development and delivery of Training and Coaching to the Sales and Distribution Team of Airtel Kenya on Distribution-Route to Market, Market operations, Products and services and Third-Party Management.Key Achievements:• Conducted a training symposium with the Sales Director, Learning and Development manager and Human Resources manager and created a comprehensive training plan.• Liased with the content development team and participated in the creation of comprehensive training modules that were used in all the 14 OPCOS.• Collaborated with the Learning and Development Manager to ensure smooth implementation of training programs.• Launched and coordinated Winning @ Retail (W@R) in all the Airtel operations in Africa and achieved 26% increased penetration.• Trained 125 Business Development Coordinators (BDCs) of Airtel Tanzania on Airtel’s New Ways of Working and reduced daily downtime by 20%.• Supervised the Field coaching of Business Development Coordinators (BDCs) of Airtel Tanzania by their Regional Managers in Iringa and Mbeya.• Managed the training of Airtel Express outlets countrywide. 54 shops and 154 personnel trained.• Coordinated the training and coaching of 40 Territory Managers on Distributor operations, Return on Investment and Route to Market.• Worked with HR and regional managers in the induction of new sales team members and participated in their field inductions• Co-ordinated the country wide training of Distributors and other third-party partners on Mobile Number Portability-Airtel was the only telecom company ready on the launch date.• Recognized by Airtel group management on the execution of Mobile Number Portability (MNP) in Kenya.

Concentrated on the maximization of revenues through the direction of the sales and marketing activities. It involved directing the work efforts of both departments, the sales support function and ensured planning and strategy formulation was a core part of the position.Member of a 5-person management team directing the revenue and profit gains of the organization. Responsible for the development, implementation and management of sales and marketing strategies, processes and capabilities in Proctor and Allan with annual sales of 450 million.Key Achievements:• Increased sales volume by 7% through market penetration and market diversification.• Managed the overall sales & marketing objectives, plans, budgets and tactical sales programmes. • Appointed distributors and monitored their performance. • Actively built brand and corporate image through proactive promotions and marketing activities.• Launched and Implemented a market drive for a beer powder into the low income and rural areas.• Successfully managed implementation of a new E.R.P System in the department.

Managed a team of Trade Executives and 6 distributors in the Mount Kenya region. The overall emphasis was the achievement of the set territory targets inactivation and airtime sales and the implementation of any strategic endeavors in the region.Responsibilities:- Designed sales and distribution strategies in liaison with the Regional Manager.- Prepared and breakdown regional business objectives and targets.- Implemented, monitored and controlled regional sales plans.- Coordinated business development activities that delivered the company’s brand objectives.

- Managed a team of Distributor Developers and Key Accounts Executives. Core objective was to direct the team's effort towards the achievement of the set K.P.Is. and establish mutually beneficial relationships with distributors to ensure continued commercial benefits to all.

Overall Job Purpose:Grow distributor revenues through effective Personnel and channel management and increase brand presence through coordinated and aggressive merchandising and trade marketing activities.Responsibilities:- Designed Sales and Distribution strategies in liaison with the Regional Manager.- Prepared and brokedown regional business objectives and targets.- Implemented, monitored and controlled regional sales plans.- Coordinated business development activities that deliver the company’s brand objectives.Achievements:- Designed and implemented effective territory management strategies that saw my team deliver above expectation and get commended twice for target achievement.- In the year 2007, achieved the highest subscriber acquisition rate in the country.- Recipient of Ruby Award in July 2007 for being the best region consecutively for three months.

Responsibilities:- Managed, monitored and motivated 4 F.M.C.G distributors and the key objective was an achievement of set activation and airtime targets through designing effective routing, zoning and trade events. - Development of distributors and the growth of outlet network.

Responsibility:- Identified, recruited and managed dealer outlets in my assigned region. Key activities included training on company products, merchandising and ensuring optimum stock levels.

Responsibility:- Managed a team of Salesmen and merchandisers. The key objective was the injection of glass into the market, routing of sales vans, conducting sales promotions, collection of marketing intelligence.

Mba, Executive

Practicioners Certificate In Marketing., Marketing

Diploma, Marketing

B.A, Sociology And Geography