With 17+ years of proven success as a Software Development Head and Project Delivery Manager, I specialize in delivering innovative IT solutions, from IT infrastructure and software development to customer flow management and large-scale turnkey projects. My expertise lies in bridging strategic planning with hands-on project execution, ensuring high-impact results across diverse industries. Experienced in leading full SDLC projects and skilled in agile, waterfall, and Azure DevOps methodologies, I am committed to building robust, scalable, and secure solutions.I’m passionate about working collaboratively with cross-functional teams, from pre-sales to project delivery, driving projects that are both high-quality and aligned with business objectives. Whether consulting on cloud-based solutions, managing customer escalations, or spearheading business continuity planning, I bring a proactive, results-oriented approach to every challenge.Core Skills & Expertise:- Full-Stack Software Development (Microsoft .NET, Azure Cloud Solutions)- Custom Application Development & Systems Integration- Project & Service Delivery Management (Agile, Waterfall, Azure DevOps)- Business Analysis, Requirements Gathering, and Solution Design- Strategic Planning, Business Transformation, and Compliance- Customer Relationship Management, Escalation Handling, and Retention- ISO Auditing, Incident & Problem Management, and DR Planning- SLA, Tender/RFP, and Vendor ManagementBy combining technical know-how with strategic insight, I’m dedicated to delivering solutions that not only meet but exceed client expectations. Let’s connect to explore how we can drive business value together!