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Edwin Leung Email & Phone Number
Associate Director, Customer Insights and Experience, APAC (ex. Japan)
at
Fidelity International
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Associate Director, Customer Insights and Experience, APAC (ex. Japan)
Location
Hong Kong Sar, Hong Kong
Company size
Who is Edwin Leung? Overview
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Quick answer
Edwin Leung is listed as Associate Director, Customer Insights and Experience, APAC (ex. Japan) at Fidelity International, a with 9569 employees, based in Hong Kong Sar, Hong Kong. AeroLeads shows a matched LinkedIn profile for Edwin Leung.
Edwin Leung previously worked as Associate Director, Customer Insights & Experience, APAC (ex. Japan) at Fidelity International and Customer Experience Senior Manager, Asia at Fidelity Worldwide Investment. Edwin Leung holds Master’S Degree, Msc Business Analysis & Design from City University London.
Company email context
Email format at Fidelity International
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Fidelity International
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Profile bio
About Edwin Leung
I believe that improving client loyalty is a key ingredient for any businesses to be successful. To do this we have to start listening to our clients, use analytics to prioritise changes, and most importantly, deliver on them and measure the success. "Fall in love with the clients and not the solution."
Listed skills include Financial Services, Investments, Portfolio Management, Stakeholder Management, and 5 others.
Current workplace
Edwin Leung's current company
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Fidelity International
4 roles
Edwin Leung work experience
A career timeline built from the work history available for this profile.
Associate Director, Customer Insights & Experience, Apac (Ex. Japan)
Customer Experience Senior Manager, Asia
Develop and drive the regional client experience strategy. Utilise Net Promoter Score (NPS) to obtain client insights and assist business in making informed decisions. Acting as the Asia ‘Centre of Excellence’ to promote client-centricity.
Operational Development Manager, Asia Pacific Ex. Japan
Establish a regional project methodology and framework and project manage key business and operational changes. Develop and execute the Asia deal automation (B2B) strategy. Act as the centralised MIS hub for Asia Operations and Customer Services.
Jun 2006 - Dec 2012
Team & coworkers
Colleagues at Fidelity International
Other employees you can reach at fidelityrecruitment.com. View company contacts for 9569 employees →
RY
Reynold Yu
Colleague at Fidelity InternationalDalian, Liaoning, China
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SV
Shikhar Varshney
Colleague at Fidelity InternationalDelhi, India
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AS
Abhimanyu Singh
Colleague at Fidelity InternationalGurugram, Haryana, India
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MT
Michael Thum
Colleague at Fidelity InternationalSouth Croydon, England, United Kingdom
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HN
Hamza N.
Colleague at Fidelity InternationalSouth Croydon, England, United Kingdom
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GS
Gurjant Singh
Colleague at Fidelity InternationalGurgaon, Haryana, India
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SM
Shaik Mohammed Tippu Jani
Colleague at Fidelity InternationalIndia
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JL
Jess Lottin
Colleague at Fidelity InternationalTandridge, England, United Kingdom
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EB
Emma Beresford
Colleague at Fidelity InternationalGreater London, England, United Kingdom
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BA
Bansal Abhishek
Colleague at Fidelity InternationalSouth Delhi, Delhi, India
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Reynold Yu
Colleague at Fidelity InternationalDalian, Liaoning, China
View →
SV
Shikhar Varshney
Colleague at Fidelity InternationalDelhi, India
View →
AS
Abhimanyu Singh
Colleague at Fidelity InternationalGurugram, Haryana, India
View →
MT
Michael Thum
Colleague at Fidelity InternationalSouth Croydon, England, United Kingdom
View →
HN
Hamza N.
Colleague at Fidelity InternationalSouth Croydon, England, United Kingdom
View →
GS
Gurjant Singh
Colleague at Fidelity InternationalGurgaon, Haryana, India
View →
SM
Shaik Mohammed Tippu Jani
Colleague at Fidelity InternationalIndia
View →
JL
Jess Lottin
Colleague at Fidelity InternationalTandridge, England, United Kingdom
View →
EB
Emma Beresford
Colleague at Fidelity InternationalGreater London, England, United Kingdom
View →
BA
Bansal Abhishek
Colleague at Fidelity InternationalSouth Delhi, Delhi, India
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3 education records
Edwin Leung education
Master’S Degree, Msc Business Analysis & Design
Bachelor’S Degree, Bsc Information Management
High School
Ampleforth College, Uk
FAQ
Frequently asked questions about Edwin Leung
Quick answers generated from the profile data available on this page.
What company does Edwin Leung work for?
Edwin Leung works for Fidelity International.
What is Edwin Leung's role at Fidelity International?
Edwin Leung is listed as Associate Director, Customer Insights and Experience, APAC (ex. Japan) at Fidelity International.
Where is Edwin Leung based?
Edwin Leung is based in Hong Kong Sar, Hong Kong while working with Fidelity International.
What companies has Edwin Leung worked for?
Edwin Leung has worked for Fidelity International and Fidelity Worldwide Investment.
Who are Edwin Leung's colleagues at Fidelity International?
Edwin Leung's colleagues at Fidelity International include Reynold Yu, Shikhar Varshney, Abhimanyu Singh, Michael Thum, and Hamza N..
How can I contact Edwin Leung?
You can use AeroLeads to view verified contact signals for Edwin Leung at Fidelity International, including work email, phone, and LinkedIn data when available.
What schools did Edwin Leung attend?
Edwin Leung holds Master’S Degree, Msc Business Analysis & Design from City University London.
What skills is Edwin Leung known for?
Edwin Leung is listed with skills including Financial Services, Investments, Portfolio Management, Stakeholder Management, Mutual Funds, Business Analysis, Investment Banking, and Business Strategy.
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